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Fabletics has a rating of 3.1 stars from 11,708 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Great products, easy to order no issues to return if things don't fit as they should, overall great experience
Date of experience: April 1, 2023
Membership is so expensive I brought one time but charged me membership fee even i did not know that
Date of experience: March 1, 2023
Hello Bijaya,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Sent back 2 outfits and received 1 credit and $12. $50/month and then this is what a return brings?!
Date of experience: March 2, 2023
Hello Liv,
Thank you for taking the time to leave a review. Your feedback about our return/exchange process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I love everything I've purchased! Great value and quality products! I appreciate the convenience of the app as well!
Date of experience: March 1, 2023
Hello Beth,
We are glad that everything worked out for you. We here at Fabletics do our best to provide great products and services to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.
Best,
Allison
I found the customer service representative to be pushy when I was trying to cancel. If someone wants to cancel, let them cancel. I lose a little respect for companies that make it so hard to do so.
Date of experience: February 1, 2021
Hello Courtney,
Thank you for writing a review regarding our cancellation policies. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
I love all my fabletics looks. I did recently return shorts that were far too short and the return was simple and easy.
Date of experience: April 1, 2023
Hello Jackie,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
Love that I can redeem my credits when wanted and I can save money while being a member. Awesome clothing and great price!
Date of experience: January 1, 2023
Hello Emmalee,
Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!
Best,
Mary
The clothes are made well and fit well. The only problem I have find is they sell out of items and sizes fast.
Date of experience: January 1, 2023
Hello Barbara,
It is with great regret that we received your feedback regarding the options we have. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
I really like the two pairs of pants I ordered from Fabletics. They are SO comfortable! I will be ordering from them again.
Date of experience: January 4, 2023
Hello Caitlyn,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I bought several items while I was a VIP with this Fabletics company and I can say for the most part when I did order I got my tops and bottoms when I ordered and I still have some of the items others I have given away but its just because of the pandemic and a move we made recently. The company is a good company especially for active wear.
Date of experience: May 26, 2022
Hello Cathy,
Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products and services.
Best Regards,
Clark
(I would give zero stars if I could)
Please beware when making a purchase and being told to purchase your product you need to sign up for a "free" VIP membership, and that they must apply for to get a discounted price. This is NOT a free membership.
We had a daughter who just moved into college and ordered a pair of leggings, and at checkout she had to sign up for the VIP Membership to get the discounted price listed on the leggings. She was NEVER told this would turn into a $49.95 a month charge on her account if she didn't order every month or she would get charged this amount monthly. She has never ordered any additional products, and now has hundreds of $'s of charges that have been taken out of her bank account.
She is a poor college kid and has now learned the hard way when businesses use sneaky "group VIP, or Membership" processes to get charges out of their customers.
She is now dealing with getting the charges removed from her account, she was told by customer service that they cannot refund any of her money, but was told she could sure order more products to apply towards the money. Please know we will never order again from Fablectics.
Date of experience: April 19, 2018
Hello S M,
We deeply value your relationship with Fabletics and we are committed to providing you with the highest level of service simply because our members deserve the very best. Our member services team will get in touch with you within 24-48 hours to further assist you.
Best,
Sherry
If the product was any good they wouldn't need to scam you into a reoccurring subscription. Do not purchase unless you want to pay $50 per month for leggings for life.
Date of experience: March 10, 2020
Hello Josephine,
Thank you for writing a review! We're sorry to hear you disliked the VIP Membership! We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best Regards,
Nelle
Nothing is sized correctly from socks and shoes to athletic wear and difficult to return so just keeping and will resale or gift
Products used:
None
Date of experience: May 2, 2023
Hello Jennifer,
We regretfully note that we received your feedback regarding the sizes of our products. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
Great clothes and customer service. I have been a member for a while and am impressed by the brand and now mall locations.
Date of experience: March 1, 2023
Hello Barbara,
We are glad that you are satisfied with your purchase. Rest assured that we will continue providing great products and services for members like you. We hope you will always have a wonderful experience with us in the future!
Best,
Allison
I enjoy shopping at Fabletics online. The quality of the clothing is very durable, they always have what I want and their customer service is the best. Delivery and exchange are very fast and easy.
Date of experience: December 31, 2021
Hi Tatiana,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Cathy
Never received my purchased items. Contacted the office. They tried to track the package and it was in its way. The items never showed up. And I never got a refund on my purchase either.
Date of experience: May 19, 2022
Hello Alicia,
We appreciate the feedback you shared regarding the status of your order. A representative from our Member Services Team will contact you right away to help you.
Best,
Lia
She was very helpful in finding the last pair of leggings in
My size. It was misplaced and she looked everywhere for it. Found my bra size too. She checked me out. Super sweet gal.
Date of experience: March 1, 2020
Hello Theresa,
Amazing! We sincerely appreciate you sharing your wonderful experience with our Member Services team! Your positive feedback is such a great inspiration for us to continue to work hard in providing the best service and the best products to our dear members. Have a wonderful day!
Best,
Nelle
We are very pleased with the selection and value of the clothes we bought. The member credit program has worked out very well for us!
Date of experience: January 1, 2024
Hello Kirby,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
They have the most sneaky marketing strategy, they lie, and they have the worst experience with a retailers,
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 2, 2024
Hello Agustin,
Thank you for sharing your experience with our marketing strategy. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I love that they have expanded sizing I can fit in. I love the quality and the feel. I think the shipping could be improved. It takes a while longer than other places I've purchased from.
Date of experience: December 1, 2022
Hello Amanda,
Thank you for taking the time to leave a review and your feedback about our shipping service is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
***EDIT***
I had to come back and drop my 5 star review down to a 1 star review. This site is such a pain in the $#*!. The clothing I got all fit right, and are comfortable. I do wear them a lot. However, trying to cancel your subscription is almost impossible! Luckily my card attached to the account expired and I didn't update it. It's such a pain in the $#*! trying to stay on top of skipping months you don't want to pay.
JUST STAY AWAY. You can find much better deals on Amazon.
************
I just got my first outfit in the mail and put it on right away. It fits PERFECT and is actually quite slimming. I absolutely love it.
I will admit, like others, I did NOT see that I was signing up to be a member in order to get the discount. However, that is because I DID NOT READ the fine print. If you take the time to pay attention and read what you are buying, you would probably really enjoy being a member.
I haven't had to deal with Customer Service yet, so I won't say anything about that. But with a VIP membership, standard shipping is free and my outfit showed up in only a week.
As for the "$49.95 a month", I've set an alert on my phone for the first of every month so I remember to go and either skip that month or pick out my outfit. As long as you remember to do that, you WILL NOT BE CHARGED.
I'm definitely going to keep my membership!
Tip for consumers:
Make sure to read the fine print!!!
Date of experience: August 26, 2014
Website is intuitive and design is simple. The product offering is always being updated and on trend. Cloths are high quality and fit perfect. I purchase the leisure and business casual clothes.
Date of experience: July 1, 2022
Hi Donovan,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
Great, nothing less than awesome. The first order was too small so I called, they placed a new order for a bigger size and I sent the smaller size back with the return label the sent me
Date of experience: July 3, 2022
Hello Prince,
Thank you for the wonderful review and for taking the time to share your awesome experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
District manager called me a fag & I was physically assaulted by a Assistant Manager she was promoted days after I was assaulted & HR did absolutely nothing about it & yelled at me over the phone with regional manager saying they do not care that the district manager called me a fag & terminated me right that second
Tip for consumers:
To double think about applying there if you’re another race that is not white because upper management and HR always harass others and they’re all best friends District Manager, Regional Manager & HR
Products used:
I used all men’s they’re all cheaply made and District manager always tells customers that it’s the same Material as Lululemon and I’ve witnessed she’s told customers that they’re from the same manufacturer.
Date of experience: December 1, 2022
Hello Johny,
We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Our Member Services Team will get in touch with you right away.
Best,
Renz
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Jeffrey,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad