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Fabletics has a rating of 3.2 stars from 11,658 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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This company does not typically respond to reviews
Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.
I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.
Order 3 pairs of the same shorts, 1 of them is significantly bigger than others. They won't respond to my emails
Date of experience: June 4, 2022
Always amazing quality and is always super good about not old updating the shipping but getting here in a reasonable time
Date of experience: August 4, 2022
Hello Braden,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Won't be wasting my money on these again. And I can't type 100 characters because thats all I have to say!
Date of experience: July 6, 2019
Hello Linda,
We strive to provide excellent member service, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this issue and someone from our Member Services Team will be contacting you within 48 hours to assist you.
Best,
Ivy
I love the outfits and prices! Everything that I have purchased has been great! Never returned or exchanged a purchase yet!
Date of experience: September 4, 2022
Hi Cynthia,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Tina
I love Fabletics because the make clothing for a variety of sizes and they use pretty material. There hip and sassy.
Date of experience: November 1, 2022
Hello Patricia,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
I got an email saying "thanks for your recent purchase" & asking to review them. I didn't not purchase anything recently.
Date of experience: May 1, 2020
Hello Elisa,
Thank you for writing a review! We would love to assist you further with the concern you had with the email you receive. A representative from our Member Services Team will email you within 48 hours.
Best,
Dean
This is an update from my previous review. I was advised to comment after few who suggested that both my daughter and I 'are stupid' for not seeing that VIP membership is included with purchases from this site.
First, the good news: My daughter was unable to get a refund from Fabletics, nor would they agree to cancel her VIP-for-Life membership. However, it appears that the banks here in the UK have been inundated with complaints about this site. As soon as she mentioned 'Fabletics' they understood and both fully refunded her and blocked further attempts by Fabletics to take her money.
Now, to respond to those (possibly Fabletics employees?) who claim that the site makes it clear that VIP membership is clearly stated. Well, when I first went through the site (as a potential new member), the VIP membership was an option though it didn't state that they were to take money regularly. Not selecting this option it was then presented as free with your first purchase! - So I could see why my daughter was fooled. It is true, that if you search the site and read the terms and conditions, it does state that membership costs. However, this is not made clear until you have become a member. Once hooked the site becomes much clearer - I guess this is achieved by cookies? - Suddenly these details are all over the page! Hmmm. If that makes us stupid - I'll take the criticism. Personally, I think we were just not suspicious enough. Because this site was advertised on the TV, we assumed that it maintained reasonable standards.
So, unless you are spending considerable amounts on clothing every month for the rest of your life, and all from this one outlet, you are unlikely to save any money at all by enrolling in this 'VIP Membership' - Try buying without being 'gifted it' does not seem like an option.
My advice, if you have given your bank or card details to this outfit - Contact your bank / card issuer and cancel further payments. Request a refund too, for any months you have been charged but have not made a purchase.
Richard T Weston (author)
Tip for consumers:
Avoid
Date of experience: November 9, 2015
I often find myself with all of my yoga/running pants dirty in the hamper, so I thought it'd be a good idea to try out this Fabletics thing and get some affordable, good quality workout clothes. As an adult who's dealt with shopping "deal" scams before, I was wary of their business model, and a little concerned that I would forget to "skip" when I decided not to buy an outfit, and since I read about how difficult it is to cancel the VIP membership. I went for it anyway because I couldn't resist $25 for that first outfit. I really like the outfit, the bra and pants were great quality and the shirt was just ok. I received an email the second month reminding me to buy or cancel and outfit, so I "skipped" the month and wasn't charged. This morning I bought my last VIP outfit, and then I called and cancelled. Website clearly states you have to call 1-844-Fabletics to cancel, I called, requested a cancellation case number to confirm, and then received a confirmation email. Not so hard, guys. I say the best way to deal with companies with predatory practices like this is to USE THEM RIGHT and cancel, get your money's worth and get out :)
Date of experience: April 4, 2016
These are the best briefs I've ever owned! They are super comfortable and keep me dry all day! I have 12 pairs and will buy more soon! A++ quality!
Date of experience: September 1, 2022
Hello Coleman,
Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!
Best,
Renz
DECEPTIVE PRACTICES! Do not be fooled by their promotions. They are trying to get you enrolled in a membership that is not clearly stated and has a monthly charge.
Date of experience: August 10, 2014
I purchased something oversold and never received it. Simply got word it was sold out.
But, I pay for a monthly fee. So where has that money gone to?
Date of experience: February 12, 2019
Hello Eli,
We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We’ll be sending you a private message now, so we can get this resolved as soon as possible. Thanks!
Best,
Ivy
Seriously scam $50 out of me. I don't think so, and when I called to cancel and get my money back the person on the line was very rude and cold towards me. DO NOT SHOP HERE!
Date of experience: April 12, 2015
I am really impressed with the garments that I received from Fabletics, I am very tall so ordered the tall leggins and wow they fit like a glove, with a bit extra length, which is what I wanted, may I point out I am just under 6 foot. The leggins are so comfy and so is the sports bra, the tshirt is also a wonderful fit. And I am extremely impressed that all 3 of these items cost me only £22! What a bargain for such wonderful garments.
On the downside, the monthly payments thing did throw me, when reading these reviews AFTER I had ordered my products I became worried, but I rang up the company straight away and asked to cancel my membership, and they did it, with some hassle, they did try to get me to stay, but I was adamant that I wanted to cancel my membership and after about 10 minutes they did so for me.
Overall, I would recommend this website to people, the quality of the products is great, they're very comfy and well priced. BUT make sure you read the small print, and to cancel your VIP membership, which you get automatically when you sign up unless you want to pay the £50 odd a month.
Tip for consumers:
READ THE SMALL PRINT
Date of experience: October 3, 2014
Honestly, all the reviews here are just people who were too lazy to read the Terms and Conditions when they signed up for the VIP membership. Their prices are only "reasonable" because you signed up for their monthly outfit subscription, which also comes with the discounted prices on individual items. Of course they're going to charge you if you don't cancel, it's a subscription! You can still use the $50 credit on their full outfits though, just not individual items, which is kind of lame.
I personally just signed up for the VIP membership my 1st month to get the $15 outfit (great deal for a long-sleeve athletic shirt + capri leggings), and called customer service to cancel. Seriously, the call was literally 15 minutes (I checked afterwards), and I received an email confirming my VIP membership cancellation less than half an hour later. Yes, the rep did try to convince me to stay, but I was firm while remaining polite and said I just wanted to cancel, end of story. Customer service is NOT the issue here, but people who DON'T READ. I even ordered the top in a size too large and was able to exchange it (FREE exchanges, even on your promo outfit!) for a smaller size by mail, no hassle at all. I received the replacement top ~2 weeks after submitting the exchange and following their instructions. My original order only took 9 days to arrive.
The -2 stars is because the clothing really isn't that great quality-wise (in my opinion). I thought the top was cut weirdly in the shoulders and the fabric was all nylon with just a bit of spandex for stretch. If you've ever worn nylon clothing before, you'll know it's very static-y and not that great (in my opinion) for exercise and sweating. The top also kept riding up during my jog so I have to make sure to tuck it into my leggings before heading out. The leggings are fine though, medium compression and thickness. I think their leggings are just generally better quality than their tops, based on the reviews on the site.
This company is NOT a scam, it just manages to attract people who don't like to read what they sign up for!
Tip for consumers:
If you don't feel like canceling yet (or are too lazy to call/chat with customer service like me, and want to procrastinate canceling your membership) you can just make sure to SKIP your membership every month BETWEEN THE 1ST AND 5TH on their website. It's literally 1 button to click and at the top of the page when you visit after signing in.
Date of experience: January 5, 2017
I love my Fabletics pants. They are very comfortable and nice looking. The pockets are such a great add on.
Date of experience: June 1, 2022
Hello Erica,
We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!
Best,
Mary
I love my shape wear. It does a great job holding me in and making everything smooth. Great price too!
Date of experience: May 3, 2022
Hello Sumatra,
Thank you for leaving a positive review. E constantly make sure to create beautiful and high-quality items for you at an affordable price! Have a wonderful day!
Best,
Renz
The membership is a rip off. Leggings never in stock and waste of $. Refunds never received for returned items.
Date of experience: February 1, 2020
The app is very slow!
It takes forever to load and then even longer to toggle Between items, extremely frustrating
Date of experience: April 19, 2022
Hello Nathan,
Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our app/website. Our Member Services team will contact you right away for further assistance.
Best,
Zeth
My gym outfits have lasted more than a year and still look brand new, the quality and designs are amazing
Date of experience: November 6, 2022
Hello Deshania,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products.
Best,
Mary
I still haven't received my second part of order. I got a email saying they would be here last Friday.
Date of experience: May 23, 2022
Hello Crystal,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the status of your order. Our Member Services Team will get in touch with you right away.
Best,
Allison
Yes I want to say received my first and last order. Cheap fabric and misrepresentation on how much it costs,
Date of experience: June 15, 2015
Customer service sucks at times. I decided not to use the site based off of the reviews I've seen here.
Date of experience: October 29, 2018
Hello Jennifer,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to resolve your issue.
Best,
Ivy
Since my first try of Fabletics clothes, I was so pleasantly surprised with the high quality. I am a fan!
Date of experience: January 12, 2022
Hi Sonya,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Cathy
Great quality of product for your money. Would highly recommend this site. Great sales abs customer service is fast too
Tip for consumers:
If want to be part of the VIP monthly subscription but done want it every month…it’s super simple to skip as many times as you want
Products used:
Everything
Date of experience: May 19, 2022
Hello Annette,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
I speak french so my english is not perfect but she took time to understand correctly what my problem was.
Date of experience: May 19, 2022
Hello Sidji,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Dustin,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,
Zeth