- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Fabletics has a rating of 3.2 stars from 11,657 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.
I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.
98% of the time their products are great... sizing is an occasional issue... clothing is well made, fashionable, and versatile.
Date of experience: September 18, 2019
Terrible marketing strategy. They also lost my package and then when i finally got it, it had a giant hole.
Date of experience: January 16, 2018
Hello Kay,
We deeply value your relationship with Fabletics and we are committed to providing you with the highest level of service simply because our members deserve the very best. Our member services team will get in touch with you within 24-48 hours to further assist you.
Best,
Sherry
This is the only place I order workout gear from, great quality and super cute always! Five stars from me!
Date of experience: September 16, 2019
Hello Abbie,
Thanks a lot for the shout out! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
XO,
Ivy
The details were very hidden that this is a subscription based company. Also, the product was not what it appeared.
Date of experience: December 4, 2020
Hello Bryan,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
So easy to order. Product is great. Fast delivery. Overall very satisfied with all that we have purchased so far.
Date of experience: December 7, 2021
Hello Stacy,
We couldn't be any happier with this lovely feedback! Thank you for such an excellent review. We appreciate your time to share how satisfied you are with our products. We hope you have a nice day!
Best,
Nelle
Their products are great, comfortable and true to size but the way they are packed uses a lot of plastic.
Date of experience: January 18, 2022
Hello Alexandra,
Thank you for taking the time to leave a review. Your feedback regarding our packaging is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
Best active wear I have ever bought! It wears well, washes well and feels great! It's also true to size.
Date of experience: December 1, 2019
Hello Melissa,
We appreciate your feedback! We always strive to provide the best service for members like you! Keep slayin' in your FAB items!
XO,
Ivy
Like the title said, I haven't been able to order things I want lately because they are out of stock
Date of experience: August 1, 2021
Hi Daniel,
We appreciate your feedback on our selections! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
I have been a customer for years and am very happy with the fit, quality and look of their leggings!
Date of experience: August 1, 2022
Hello Donna,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your leggings! We always strive to provide our valued members with the best fit, styles, and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad
I bought gifts for my son and husband. Both love the shorts. They are not fans of the membership aspect.
Date of experience: August 1, 2022
Hello Donna,
We are glad you are enjoying our products! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I'm not happy with the fit, the XL's seem like they run small. Shipping takes forever, both receiving and returning.
Date of experience: August 1, 2022
Hello Luis,
Thanks for sending your review! Your feedback about our sizing and shipping process is important, and we would like to address this as quickly as possible. We would also like to discuss further our return/exchange process. Our Member Services team will email you right away to further assist you.
Best,
Zeth
Wonderful product. Easy to order. Order comes quickly. These leggings are th e most comfortable things I have ever worn.
Date of experience: December 1, 2022
Hello Delia,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Fabletics has great quality fabric and always has a sale going on! Never have to buy $200 Lulu lemon leggings!
Date of experience: February 17, 2022
Hello Annie,
We’re so happy to hear you’ve had a great experience with Fabletics. We always aim to offer the best prices and the highest quality products. Have a great day!
Best,
Renz
The black high waist leggings are great fit, fit my body to a t, thank you, and also very comfortable.
Date of experience: November 1, 2020
Hello Lenora,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
I am so disappointed with Fabletics. I have spent so much there as a VIP member and have shopped multiple items every month, and yet they do not even try to consider their customers request / convenience. I ordered a bunch of outfits on their site and found out 6 days later that it was now 40% off on sale. Normally most stores (Lululemon, Nike, Gap, etc.) refund you back the price reduction difference when there is a discount up to a month later. Considering that this order was made only a few days ago - I of course requested for this refund since I didn't even get any of the outfits delivered to me yet ( it usually takes them weeks to deliver to me) and so my 30 day return benefit hasn't even started yet because I still didn't receive any of my orders. Customer service refused to just refund me the price reduction difference and their only solution for me was to order the exact same items again, and then to return my previous order when it finally gets shipped out to me so I can get a refund. This is so ridiculous! Rather than just refund me so I can just use what was already shipped out when it gets here, their company would rather spend money on multiple shipments for the same exact items of clothing and create a lot of unnecessary steps to their customers(i. E. visiting & lining up at the post office). The reason why most people "conveniently" shop online in the first place is because most do not have a lot of free time during the mornings to visit actual stores, that's why they prefer to have things delivered right at their doorstep by the time they do get home. Also, the post office is far and closes very early. I had to cancel my "VIP" membership because not only did I feel SO NOT like a VIP customer but its clear to me that their so-called rules (without a purpose) were far more important to them than making their customers happy and providing us with real actual solutions that would make us want to continue to shop here. Will not be recommending this store anymore.
Date of experience: July 25, 2017
Hello Anna,
We’re sorry to hear about your recent experience with Fabletics! We value your feedback and the chance to resolve any issues that our members may have. A member of our member service team will be contacting you within 48 hours to further assist you.
Best,
Samar
Felt deceived with a monthly $49.99 charge on my paypal. I know I should've taken the time to read the fine lines but still… not happy. Never again.
Date of experience: November 30, 2021
Hello Alfred,
Thank you for writing a review! We are sad to know that you are not pleased with how our VIP program works. We value you as a customer and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Chad
It has been almost 2 weeks and I still don't have my order. No status update on tracking. I never had any shipments take as long as Fabletics.
Date of experience: May 27, 2022
Hello Ashley,
Thanks for sending your review! Your feedback about shipping/delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,
Zeth
Hard to find anything in a color I want. Had to use my points that accrued with auto billing. Nice quality nonetheless but not worth it to me.
Date of experience: June 1, 2022
Hello Becky,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. Our Member Services team will get in touch with you shortly to further assist you.
Best,
Dean
Did not know I was joining a club when I made my purchase and being charged $54 a month with no information to cancel. Thanks for your time
Date of experience: December 1, 2022
Hello Holly,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
Y'all goated. I like the clothes and the deals. I be filling swole asf in the shirts and jackets. Overall good gym stuff. Share this at your will <3
Date of experience: April 4, 2023
Hello Malachi,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
I like the quality, designs and price, but not variety of patterns or textures most of them are flat solid colors. That's why I don't buy often.
Date of experience: December 1, 2021
Hello Ana,
We are sad to know that you are unhappy with our pricing and our selection! We will contact you within 48 hours for further assistance.
Best,
Nelle
Clothing fits great for short people like me. The staff is always kind and polite on the phone. They are so humble and helpful everytime i call.
Date of experience: December 1, 2021
Hello Ruth,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
I love them but my body type is hard to find the perfect fit. I have went between an XL and large and it seems I'm in-between.
Date of experience: November 30, 2021
Hello Juan,
Wow! Thank you for sharing your wonderful shopping experience with us! We put member experience and satisfaction our priority, and your review reaffirms the hard work we put in every day. We aim to cater to all shapes and sizes to make our members feel amazing and confident.
Best,
Nelle
Everything I try to select from the website is either only available in bright colors or not a mid range size. Need to have more in stock.
Date of experience: January 18, 2022
Hello Kasey,
Thank you for taking the time to leave a review. We are very sorry to hear that the colors in your size are sold out. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.
Best,
Chad
Automatically charge you monthly fee and the cloths are not really worth the money... never ABLE TO GET THE CUSTOMER SERVICE CANCEL YOUR MEMBER SHIP! A SCAM
Date of experience: May 10, 2018
Hello Michelle,
We would like to sincerely thank you for notifying us about your experience with Fabletics. In the meantime, we’d like to help resolve any problems/concerns you had. A representative from our member service team will email you shortly to help you out.
Best,
Ivy
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Diane,
Thanks for writing a review! Your feedback will help us know what we can do better. We hope you'll have more fabulous experiences with us in the future!
XO,
Ivy