Fabletics has a rating of 3.2 stars from 11,650 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.
I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.
I received my clothes faster than expected. Plus, I saved nearly $300 on my order! Every item is top quality and I've already worn them!
Date of experience: August 4, 2022
I have no complaints about my purchase from Fabletics. I even had to return a portion (sizing issues), and it was fast, easy, and worry-free.
Date of experience: November 5, 2020
Hello Erika,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience possible. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
You never had the items I wanted. Slim pickings for things I actually liked and when I did they were sold out. Waste of money
Date of experience: October 2, 2022
Hello Joanna,
Thank you for sharing your experience with the items we offer online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Leggings is all I wear, I love the material of them, very durable.
Date of experience: April 5, 2024
Hello Kelly,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Good excellent look amazing these are a great product I love seeing them makes for a great day
Date of experience: April 5, 2024
Hello Jerrod,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
Do not even try to purchase here... they will "Cancel" your account and not send anything and when you call customer service they don't help at all.
Products used:
they are the worst
Date of experience: October 20, 2022
Hello Ross,
We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I innocently purchased a pair of leggings and a sport top when I saw an advert on Facebook. Little did I know that you sign up to a monthly subscription and they take £44 a month out of your account and trust me it is not easy to cancel. It is not a direct debit so you cant go in to your online banking and just cancel it. I tried to call them several times in one day and could not get through. I managed to get someone on live chat ( after 3 attempts) and they were not helpful at all. I have basically given Fabletics £88 of my money. I was told the only way to redeem my money is to purchase something so now I feel like I have to buy something. I told the customer service adviser that I do not want to order anything and she just said that you ticked the box saying I had read the terms and conditions so there is nothing more they can do. I now feel very nervous ordering from here but I feel I have too otherwise I have completely wasted £88. I a worried in case it automatically sets me up with another account again. I WILL NOT BE USING THIS COMPANY AGAIN. IT IS EXPENSIVE AND LETS FACE IT MOST OF THE OUTFITS ARE RIDICULOUS IF YOU ARE TRAINING AT THE GYM. I NEED A SUPPORTED SPORTS BRA NOT SOMETHING YOU WOULD WEAR ON A NIGHT OUT DOWN THE PUB. I am not one to complain but this company should change their ways or be shut down! I will be taking this further.
Date of experience: March 8, 2017
I received my first order from this company it promised quality clothing. Upon receiving the items, I even paid rush shipping because I was so excited, I found the material to be very very low quality, on top of that I purchased a bathing suit that look like it was sewn together by a child. In my package it have a letter to show how to return products I went online to return and find out that my bathing suit will not be able to be returned not even for store credit I must either exchange it for another size or another color I'm sorry but if I don't like the bathing suit I'm probably not going to need a different size or a different color. I tried reaching customer service with no avail then I did the chat line and once again was told I cannot exchange the bathing suit for even store credit I am willing to pay the restock fee just to get my money back. I just received all of this yesterday I am very very disappointed I can tell you one thing these are not quality items I don't even know how they get away with it they even delete all the bad reviews and leave all the good ones so I was misled. The good reviews outweigh the bad and I know why now I tried leaving a review on their Facebook page when I went back and I had seen other bad reviews all of the reviews were removed except the good ones I used to love Kate Hudson but seeing that she can run a business and not even care what we feel like buying her products and to go as far the company deleting all the bad reviews either leave them all on there (good or bad) or delete none! BUYER BEWARE. VERY POOR QUALITY ITEMS
Date of experience: June 4, 2016
Brought 1 item half price they They then a month later authorised a payment for £44 saying I subscribed for a vip membership. I'm a male man why would I absolutely discusting. BEWARE! DON'T USE
Date of experience: November 11, 2015
The associate was very helpful with getting the advertised pricing on the items I wanted.
Date of experience: April 8, 2024
Hello Carol,
Thank you for sharing your positive feedback on your experience with our Member Services Team. Your satisfaction is our top priority, and we're always here to help with any assistance you may need.
Best,
Allison
Love the fit, comfort and cute styling. Always happy, never disappointed.
Date of experience: January 1, 2023
Love the products for work and play; just don't care for the monthly membership fee $65.
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 6, 2024
Hello Jerri,
Thank you for sharing your experience with our items and the VIP credit charge. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Fabletics sent me the wrong item twice in a row and took over a month of my time. Then when I needed to return it, could not refund the amount to my credit card saying that it was an in store credit. It was in store credit because I had to exchange the original item IN STORE because I thought that would be quicker than an online exchange. In the end they wanted me to wait until I got the in store credit, and then request a check so I could have the amount on my card. Absolutely ridiculous as this was all on Fabletics, I was not returning it because I didn't like it. I was returning it because it was not the item that I ordered. In the end I kept the item simply because I didn't want to go through all of the hassle that they wanted me to with it being their fault. I canceled my Fabletics account right then, the person canceling asked me 3 times if I wanted to cancel. This is hekkling your customers, if someone states they want to cancel especially after dealing with an issue, it should be done immediately.
Date of experience: June 1, 2022
Hello Harmony,
We appreciate the feedback you shared regarding the VIP membership. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
The fit was not as expected. Have to wait a bit to wear some of it when I loose a few lbs. The patterns are cute so I'm hoping soon
Date of experience: July 2, 2019
Hello Michelle,
We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A representative from our Member Services Team will email you within 48 hours.
Best,
Ivy
Love the clothes. They are light and comfortable, great style and when traveling they are perfect
Date of experience: April 8, 2024
Hello Jaime,
Glad to know that you like the style of the products you got from us! We always want to create unique designs for our valued members like you! Your satisfaction is what we aim for and we're delighted we achieved it.
Best,
Allison
On more than one occasion I was charged a VIP fee despite having skipped the shipment. Often products I wanted were not in stock.
Date of experience: November 30, 2021
Hi Betty,
Thanks for your effort in writing a review of your VIP experience! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
Love tomorrow products but They are always out of everything.
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 9, 2024
Hello Kelly,
Thank you for writing a review. We value your feedback on product availability. We would like to address your concern and our Member Services Team will reach out to you right away.
Best,
Allison
I signed up for the VIP membership to take advantage of the 2 pairs of leggings for $24. Upon signing up it is made EXTREMELY clear that if you do not "skip this month" by the 5th of every month your card will be charged a monthly fee. The website does not hide this fact and they do state it multiple times throughout the joining process (Anyone who's saying they were never advised, obviously signed up without reading all the information provided - which is why its important to take the time and READ through all of the terms and conditions that comes with the VIP membership).
Now, I placed my order for the 2 leggings on June 23rd (Friday), and received my order on June 26th (Monday). Fantastic! I was ecstatic. The leggings I ordered were great quality and durable. Probably my new favourite place to buy leggings from. The material is not thin or see through, which is a big plus because a lot of the other leggings I've bought online, are see through or a very thin material.
I've placed another order for a jacket, because being VIP means that I am able to get deals on clothes (anywhere from 50 - 70 % off regular price).
This is my new favourite website to shop and I'm thrilled with how things are. Opting out of the month was very easy, I logged in on the 1st of July and right away it pops up with a "would you like to see your month specials or SKIP THIS MONTH. I clicked the SKIP THIS MONTH and that was that.
Keep it up Fabletics. You've made a lifetime customer!
Date of experience: July 4, 2017
Hello Samantha,
It’s great to read your feedback about Fabletics, and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! We sincerely appreciate it and we’re always happy to hear that our members are happy with our products and services.
XO,
Samar
Superb shorts again! Flexible, Comfortable and extremely functional! Fabletics never disappoints!
Date of experience: April 7, 2024
Hello John,
Amazing feedback! It was a pleasure doing business with you! Thank you for choosing Fabletics items! We hope you will always have a great experience with us in the future!
Best,
Mary
I've recently purchased a number of items from the website. One of the leggings arrived damaged with a small hole in it, so I decided to returned it and exchanged for a new one in good condition. It took about 3 weeks for the new legging to arrive and when I tried it on, it also has a hole in it. At this point, I was quite disappointed and annoyed because it's been a month since the original order date, and I still don't have my order right, so I decided to use their Live Chat tool to see if they can help me to process another exchange. I know how to process an exchange from my account, but the reason that I need a human to help me is because I need a guarantee that my next exchange would go smoothly as I don't want to waste any more time for a third/fourth/fifth exchange due to a damage. The representative was very unhelpful and can't promise me that my order will arrive without a damage this time because the customer services team and the warehouse team don't work together. (Great, then what's the point of having a Customer Service team if they can't help you with your order?). He continued saying it is rare to have two items arrived damaged in a row, so it would be even more rare to have it arrived damaged for the third time. Yes, it is extremely rare that an item arrives damaged twice, which is the reason why I am so furious about this entire experience. He asked me how I like to proceed with my order, and I switched tab to the order page to glance at my options for 5 seconds, and when I went back to tell him that I would like to exchange for the same style/color, the screen said "Chat session ended". So yea, the customer representative just dropped my conversation after being rude and unhelpful to me.
In conclusion, Fabletics may has a few cute designs but some of them are not supportive enough, prices are not cheap, and horrible unhelpful customer service. Would not recommend for anybody!
Date of experience: August 27, 2018
Hello Kelly,
I'm sorry your order was not what you expected. This is not how we do business in Fabletics. We have a very dedicated member support team here to help you in any way we can. Someone will contact you via email within 48 hours.
Best,
Ivy
Hello Kelly,
I'm sorry your order was not what you expected. This is not how we do business in Fabletics. We have a very dedicated member support team here to help you in any way we can. Someone will contact you via email within 48 hours.
Best,
Ivy
Need to delete this service. Most products are for younger people.
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 8, 2024
Hello Carol,
Thank you for taking the time to write a review. We'd be delighted to help you further with your concern about the prices and products we offer. Our Member Services Team will reach out to you right away.
Best,
Allison
Love the fabletics work scrubs line. Largest shirt size snug but pants fit excellent.
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 7, 2024
Hello Christina,
Thank you for sharing your experience with the items we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
My husband and son love Fabletics shorts! My son got a new style to try out and loves them!
Date of experience: April 4, 2024
Hello Jackie,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
Not impressed. Too much compression and too hard to move in.
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Hello Brittni,
Thank you for bringing this to our attention. Your feedback on product availability and how they fit will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
Store is always clean! Managers and staff helpful in finding what wears best. Love the product.
Date of experience: April 6, 2024
Hello Carolechantal,
Thank you for the wonderful review and for sharing your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
Clothing is top notch and fits fabulously. Ordering was easy and merchandise arrived in a timely manner.
Date of experience: May 26, 2022
Hello Deanna,
Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products and shipping.
Best Regards,
Clark
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Heather,
Thank you so much for your feedback and for sharing this with others that you like our product and quality! We are pleased to learn that we were able to meet your expectations for online shopping.
Best,
Clark