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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,638 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    830
  • Shipping
    807
  • Returns
    575
  • Quality
    791

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.2%
Positive
1,668
Neutral
271
Negative
1,198
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,638)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user christinam1375
Tennessee
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

I used to love ordering monthly. Now I consider canceling. Things have just changed and not for the better.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Christina,

We value our members, and your feedback about your shopping experience is so helpful for us to hear. One of our Member Services team will get in touch with you right away.

Best,
Tina

Thumbnail of user deanan3
Illinois
1 review
0 helpful votes
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December 5th, 2019
Verified purchase

I only canceled because we will be traveling. I love my Fabletics garments. Exchanges are easy. Quality is excellent.

Date of experience: December 2, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hi Deana,

Thank you! We love hearing positive experiences from our members. We appreciate you taking the time to write a review! May your all days be blessed with the best.

XOXO,
Jane

Thumbnail of user erinm972
Massachusetts
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

I've been a customer with fabletics for years! Their activewear is high quality, comfortable and lasts a long time!

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Erin,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in Fabletics. We count ourselves lucky for members like you. Have a great day!

Best regards,
Chad

Thumbnail of user angelh241
Georgia
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Very satisfied with the quality of the material and it fits perfectly to my body, I love fabletic clothes!

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angel,

Thank you for the kind words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user jamiez9
Oklahoma
1 review
5 helpful votes
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October 9th, 2017

This is the review I just wrote on Fabletics' Facebook page and their company website! Steer clear of this company! They cheat you out of your money!

This is more about my experience with your company that the products. You sell people on this VIP membership and make it sound like they can skip any month that they don't want to purchase something but it's not that easy. In fact more than once I have been unable to locate the "skip month" button (because it's not where it's supposed to be), I've attempted to contact your company and gotten no response, therefore I've been charged for that month. Once again, this month, I tried to skip and could not locate the button. When I got a hold of your company they informed me that you changed your "skip month due date" from the 10th of the month to the 5th and because it's the 6th the button is no longer available. Honestly, your company commits what I believe to be fraud in an effort to take people's money each month, forcing them to buy your overpriced items because you purposefully hide the "skip month" button. This theory is backed up by the fact that the most commonly googled phrase that involves your company is "how to find the "skip month" button on fabletics' website?" This appears on both google's top results and your own company's Facebook page! It seems a little odd that so many people can never locate your "skip month" button, yet you explain that it is always simply right below "Welcome Back" in the "My Outfits" tab. Eventually someone will sue you for false advertisement. You should be ashamed of yourselves for taking advantage of people like you do.

Date of experience: October 6, 2017

Thumbnail of user sherrye11
Sherry E. – Fabletics Rep

Hello Jamie,

We are very sorry to hear that you dislike our VIP membership. We are continuously striving to satisfy our member’s needs as much as possible so we will be contacting you within 24-48 hours for further assistance.

Best,
Sherry

Thumbnail of user gracee295
California
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

VIP Experience is not marketed as a subscription, please stop giving me ads I'm never buying anything from here again

Date of experience: April 5, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Grace,

Thank you for providing feedback about your experience with the membership! We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user leaannen
Australia
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Fabletics has great gear, that wears extremely well, and when on sale is a great price, but can be to expensive when not.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lea-Anne,

Thank you for writing a review! Your feedback about our price is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user alyxs4
Oregon
1 review
0 helpful votes
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October 21st, 2019
• Updated review

The site reached out and fixed the issue. While I still don't love their selling platform I can't leave them on one star.

Date of experience: October 18, 2019

They have a sneaky business policy
October 17th, 2019
• Previous review

They have a sneaky business policy. Do NOT get stuck and DO NOT order from this website unless you want to be charged $50 every single month with NO REFUND!

Date of experience: October 14, 2019

Thumbnail of user varissap1
Canada
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

Love my new purchase. I am a fitness instructor and have been a fan of Fabletics for years. Great quality and super cute.

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Varissa,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user jaclynm101
Canada
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

My entire everyday wardrobe is now Fabletics down to my shoes, I'm obsessed! Sizing is spot on, and delivery always arrives as indicated.

Date of experience: December 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jaclyn,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Thumbnail of user madelinem180
New York
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

I love fabletics! The quality of their clothing is amazing and it lasts a long time. Deliveries are always quick and on time.

Date of experience: July 5, 2022

Thumbnail of user renza1
Renz A. – Fabletics Rep

Hello Madeline,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user sandyt243
Georgia
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

I've been a member of fabletics for over 5 years. Over that time, the item selections was less and less to my liking.

Date of experience: July 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sandy,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user abigailm212
California
1 review
0 helpful votes
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January 14th, 2022
Verified purchase

I used to like shopping Fabletics but as time went on, their clothing seemed to get cheaper and basic but way more expensive.

Date of experience: January 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Abigail,

Thank you for your review. We are sad to hear that you are not happy with the quality and pricing of the products. We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right now.

Best,
Clark

Thumbnail of user suzannec734
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

I have been buying the same leggings from here for years and I love them their so comfy and last a long time.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Suzzane,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user duncanl36
California
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

They try to hide that you are going to be charged a fee and then make it extremely difficult to cancel your subscription.

Date of experience: December 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Duncan,

Thank you for taking the time to leave a review and your feedback about our VIP membership is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user cynthiaa1324
Texas
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

I asked to exchange colors but they did not process the change, the order still says the wrong color. Complete waste of time

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cynthia,

Thank you for your review and for taking the time to share your thoughts regarding the return and exchange policy. Your feedback is essential to use. We'll send you a private message right now. Thanks!

Best,
Clark

Thumbnail of user stephanief1118
Illinois
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Absolutely love all the clothes I have purchased from here over the last few years! Styles are great and they are so comfortable!

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Stephanie,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Lia

Thumbnail of user williamf1312
Delaware
2 reviews
0 helpful votes
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May 27th, 2022
Verified purchase

Good products that fit well and have a great athletic appearance. Costs sometimes are a little high compared to other comparable products available.

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Bill,

Thank you for taking the time to leave feedback! We'd be happy to assist you further with your concern about the price of our products.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user teresam307
Vermont
1 review
0 helpful votes
  • Send Message
July 4th, 2019
Verified purchase

Fast, easy ordering and quality product! They really have it together. And if there is a problem, their customer service department is outstanding!

Date of experience: July 1, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Teresa,

We are pleased that you have chosen our showroom here in Fabletics. We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!

XO,
Ivy

Thumbnail of user jodik134
California
1 review
0 helpful votes
  • Send Message
October 4th, 2022
Verified purchase

Everything fits as described; the sizing charts are very accurate. The choices for colors and designs are lots of fun. Love it all!

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jodi,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user jennifero1076
Nevada
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

Love everything about Fabletics! The clothes fit and look great and for a great price, too. Awesome customer service as well! Highly recommend.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Lia

Thumbnail of user kevinj1045
Texas
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

I love the clothes. Everything is very comfortable. My only small complaint is that it takes about two weeks to receive my order.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kevin,

Thank you for your feedback on our shipping. We want to keep our good reputation for pleasing our members. Our Member Services Team is here to help you in any way they can. Someone is sending you an email right now.

Best,
Clark

Thumbnail of user brennenn
Pennsylvania
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Offers the special deal to suck you into $50 a month. Took 2 months for them to cancel it for me. Very disappointing.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brennen,

Thank you for taking the time to leave a review and your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user barbarat1470
Canada
1 review
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase

It is a pleasure to shop with Fabletics. I am pleased with my purchases over the years. Love the quality, choices & fit.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Barbara,

Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products.

Best,
Mary

Thumbnail of user cristinm13
Canada
1 review
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase

I always love ordering from Fabletics! I get my stuff in the mail within a week, and I'm never disappointed with my purchases!

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cristin,

Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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