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Fabletics has a rating of 3.2 stars from 11,638 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.
I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.
Scam of a company, does not provide returns to original form of payment and very difficult to reach customer service or cancel membership
Date of experience: August 1, 2022
I don't like the material the shorts were made of it sticks to my skin. For me it will always be 100% cotton.
Date of experience: June 4, 2022
Hello James,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the material of our product. Our Member Services team will get in touch with you shortly to further assist you.
Best,
Dean
It was not clear that you are paying $50 per month on top of the insane prices. You are a pirate Kate Hudson
Date of experience: January 12, 2019
Hello Gabriel,
We’re sorry to hear about your recent experience with Fabletics and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.
Best,
Ivy
The clothes have been really good. However, I will not be ordering any others because of the hidden fees for the monthly "membership."
Date of experience: December 1, 2022
Hello Emilio,
Thank you for writing a review! We value your feedback on the charges and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Was dissatisfied with the material of the product it tore easily and it fit uncomfortably. I don't want to pay for poor quality
Date of experience: November 1, 2020
Hello Dora,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
It great to see the sales, but I feel each time I arrive the same gear is still there. Nothing truly has changed.
Date of experience: August 14, 2022
Hello Willie,
Thank you for taking the time to leave a review. We are very sad to hear that you are not pleased with our selection. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.
Best,
Chad
I have made a few purchases and I love the items once they are received. However, the shipping seems to be delayed often.
Date of experience: March 1, 2022
Hello Rashad,
We are glad you are enjoying our products! Your feedback about our shipping process and delivery timeframeis important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,
Zeth
Their high-waisted (lisettes) are NOT SQUAT proof. It took me over an year to realize that. I realized that after $1000 worth of order. The black one practically see-through revealing all your assets. Salars are okay. When I pay around $50+ for a legging, I expect them to work as is. Thats why it never occurred to me to even squat test it before using it. My friend at the gym, whom I train with, told me with much apprehension, thats when I realized. Oh horrors. I canceled my membership. I had placed a new Feb order, which I will do a squat test on and see. I will return the entire order if it does not pass my squat test. I'd rather buy under armor or nike, but only after a squat test. Lesson learnt. Stay away or at least do a squat test.
What kind of company marketing themselves as a store for 'yoga pants' doesn't make sure that the consumer's bum doesn't show during downward dog pose. I haven't tried the downward dog in the high-waisted leggings, but if these show my bum during squat, I think it will during a downward dog.The leggings are pretty, but i rather be all covered than pretty.
As far as customer service goes, its pretty good. I had a few issues, which were resolved pretty quickly. Membership cancelation literally took me 2 minuutes.
Date of experience: February 3, 2018
Hello Asha,
We are very sorry to hear that you are dissatisfied with the quality of the item. We will be contacting you within 24-48 hours to help you further.
Best,
Sherry
I was charged $40 for being a "VIP Member" when I had already cancelled my subscription. Very disappointed.
Date of experience: March 15, 2022
Hello Jasmine,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the charge. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
The pieces are very comfortable and nice. However shipping takes FOREVER and if you have to return anything it'll take a longER time to have it processed and replaced.
Date of experience: September 22, 2022
Hello Falan,
Thank you for writing a review! Your feedback about the shipping timeframe is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
This set is so comfortable. The biker shorts were on the longer end, but I really love wearing them. I never have to worry about them riding up.
Date of experience: June 2, 2022
Hello Karleigh,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Mary
You want to charge me $50 a month to buy pants! I had no idea that was the deal. You should make it more noticeable so people no!
Date of experience: April 19, 2022
Hello Jason,
Thank you for writing a review! Your feedback about the charge is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
They ship to you in 3 weeks instead of the 6-8 days promised. They also charge 55 dollars for a membership that you don't even sign up for
Date of experience: July 1, 2022
Hello Simon,
Thank you for taking the time to provide us with your thoughts on the VIP Membership Charge. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I ordered leggings and a long sleeve crop top that were on sale, November 5th. I was expecting them to be there within a week or so granted they were apparently coming from CA. I checked the tracking number everyday, and it never updated. After 14 business days, and several conversations with Fab, I did not get my order. When I called i told them the situation and they said they could re-ship my order. During the call the lady I spoke to had to ask her supervisor for permission for everything I asked. And so I was on hold for over 3 hours trying to get an answer. During this time I learned the leggings were now out of stock? Where did they go? Because the leggings never left the facility... so that tells me that my leggings were sold TWICE. During this time also, I was allotted store credit for the leggings that were out of stock... but here's the thing Fabletics! I'm NEVER going to order from you again. Due to terrible customer service, inability to refund my money back to my card, and the fact that my order literally never left the facility. I am beyond pissed, the lady I spoke to explained to me "We have to call the supervisors every time we have a questions and unfortunately they are busy with other customers who also have problems and you will have to be patient" okay well maybe if you got your stuff figured out and had better workers who could actually make the right orders and put the packages on the mail truck, we wouldn't have this problem! And I wouldn't be on hold for 3 freaking hours. Fabletics, get your $#*! together. This is ridiculous and I'm surprised your not completely out of business or have law suits against you. My long sleeve top better come, and it better be good quality. Otherwise I'm going to corporate.
Date of experience: November 26, 2020
Hello Savanah,
We sincerely appreciate the feedback you shared regarding your overall experience with our shipping and customer service. We deeply value your business with us and we'd like to make things right. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
Very light and comfy. I like them a lot. Only thing I would change is they should all have a back pocket or 2. But overall, very good
Date of experience: May 29, 2022
Hello Aaron,
Wow! This is awesome to hear that you are loving your purchase and our stylish products. Thank you for taking the time to write a review!
Best,
Mary
It was mostly good. I love almost all of the items I've purchased. For some reason I can't find a size for the 1 pants that fits me
Date of experience: June 4, 2022
Hello Jake,
We value all reviews, so we appreciate you taking the time to tell us about your experience. Your feedback regarding our size selection is essential to us. Right now, we'll send you a private message.
Best,
Clark
I was not happy. Everything is out of stock and when you find something you like, you cant use the monthly fee fabletics took from you towards it.
Date of experience: June 1, 2021
Hello Celeste,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
The customer experience is always spot on the girls go out of the way to help Kathleen is amazing so was Georgia they both helped me a lot
Date of experience: August 4, 2022
Hello Georgia,
Thank you for your review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
These are my new favorite leggings! They shape and hug all the right places and I always feel so good wearing them. I wear them like everyday now!
Date of experience: March 1, 2021
Hello Shirley,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your leggings! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!
Best regards,
Chad
I am a larger girl and these fit like a glove and were so comfortable. The top band does not roll down and they make me feel pretty.
Date of experience: November 1, 2020
Hello Cynthia,
This motivates us to do more and we promise to keep our standard in quality and fit just for you! We will make sure to continuously create a unique style, high-quality, and affordable products that suit the needs of our valued members like you!
Best,
Nelle
I like the product. I think it's a tad expensive, in saying that, the quality is good. You shouldn't require 100 characters to complete this review.
Date of experience: November 1, 2019
So glitchy, always a problem with check out, the go back toggle is slow and always starts you from the beginning. User experience over all sucks.
Date of experience: October 1, 2022
Hello Daniela,
Thank you for sharing your shopping experience online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Been a customer for years. Love the products! I buy shoes and underwear in addition to activewear and have had a great experience CE with everything!
Date of experience: July 1, 2022
Hi Liz,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Tina
Nice summer top. This top is comfortable and cool for hiking/ walking. Would also look cute knotted. Material is more flowy not tight on the body
Date of experience: June 28, 2019
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Courtney,
Thank you for taking the time to leave a review. We are sad to hear about your negative experience with our return policy and Member Services Team. We are also saddened to know that you are thinking of closing your account with us. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad