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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,589 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    820
  • Value
    828
  • Shipping
    805
  • Returns
    573
  • Quality
    789

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.3%
Positive
1,646
Neutral
268
Negative
1,174
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,589)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user nickl782
Pennsylvania
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

I really like the lines One shorts for swimming and the joggers are super comfy.

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Nick,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user amandas2768
Washington
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Stuff is pretty expensive and I don't know if I need that in my life

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Amanda,

Thank you for sharing your experience with the prices of our items online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user jenniferb3960
Arizona
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

I've been a member for 7 years but I keep it not out of great satisfaction but out of laziness on my part. The bras are awful leggings are good.

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

Thank you for being a VIP and taking the time to share your thoughts on our product. For further assistance, our Member Services Team will get in touch with you right away. Thanks! ​

Best,
Renz

Thumbnail of user chrisl2041
Ohio
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Have quite the collection going of Fabletics in my active and coaching lifestyle. They perform look and feel better than the best at half the price!

Service
Value
Shipping
Returns
Quality

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chris,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. Enjoy your day!

Best,
Lia

Thumbnail of user nathane218
Michigan
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I just do not understand why I am being charges $54 per month and when checking what I can buy for him. I have no points and missed many sales.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Nathan,

Thank you for your review. Our Member Services Team will contact you right away to address your concern about the Member Credit.

Best,
Renz

Thumbnail of user jeremiaha53
Alaska
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

I ordered a bunch of stuff and only 1 thing came. I was really excited when i decided to shop in this store, but at the end I was disappointed.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jeremiah,

Thank you for sharing your experience with the order you made. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user arwenthiaf
Maryland
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

The representative knew exactly what I needed - sent the return label to me in seconds...

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Arwenthia,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user lexf8
Florida
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Last three orders of Shorts were way too long. Returning is too troublesome for me.

Date of experience: March 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Lex,

Thank you for providing feedback about your experience with the products you from us! We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user lauram2894
Canada
1 review
0 helpful votes
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May 22nd, 2022
Verified purchase

I love the feel of the products! Price is great, but have to make sure I order before time runs out!

Date of experience: May 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Laura,

Thank you for taking the time to leave a review. Your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user arlynr3
Arizona
1 review
0 helpful votes
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September 4th, 2020
Verified purchase

I am very satisfied with the quality and fit of the item. But it just took very long time to deliver.

Date of experience: September 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Arlyn,

Thank you for writing a review! We are happy to hear that you are satisfied with your purchase. We promise to keep our standard in quality and fit just for you!

Best,
Nelle

Thumbnail of user paolai9
Canada
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

Not everything is of the quality of the price attached to it. Otherwise I have no other issue at this time.

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Paola,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the quality of our product. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user marlam1
Michigan
1 review
3 helpful votes
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July 16th, 2014

I agree with everyone else! Totally a scam! I have to know dispute several charges of $50 a month! Very deceptive.

Date of experience: July 16, 2014

Thumbnail of user tonyab235
California
1 review
0 helpful votes
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May 2nd, 2021
Verified purchase

Fabletics are the best in the industry, and I have tried all that is out there between myself and 2 daughters!

Date of experience: May 2, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Tonya,

Thank you so much for the great feedback! We are happy to know that you love our products and services! Have a great day!

Best,
Dean

Thumbnail of user marks4770
Missouri
1 review
0 helpful votes
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March 16th, 2022
Verified purchase

I am a convert from Nike and Lululemon to Fabletics. The quality and styles are above par compared to other items.

Date of experience: March 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Mark,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Cathy

Thumbnail of user glendaa112
Florida
1 review
0 helpful votes
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September 5th, 2022
Verified purchase

Fabulous products. Love how they fit. So many options, so many colors. Every time I wear anything Fabletics, people compliment me

Service
Value
Shipping
Returns
Quality

Date of experience: September 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Glenda,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user janeesec1
Pennsylvania
3 reviews
0 helpful votes
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February 5th, 2020
Verified purchase

Love the look and feel of this bra. Comfortable, and cute straps in the back. Enough support for a CrossFit workout.

Date of experience: February 2, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Janeese,

We are glad that you are satisfied with the sports bra you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

XO,
Ivy

Thumbnail of user coreyn63
Florida
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Oddly enough this brand has the most comfortable shorts and also the lowest I've ever paid for a pair of shorts.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Corey,

Thank you so much for your amazing review! We value feedback like this because it motivates us to enhance our products and services even more! We are delighted that we were able to meet your requirements. We hope you continue to have a wonderful time with us in the future. Have a great day!

Best,
Kim

Thumbnail of user mauram66
Pennsylvania
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I enjoyed the leggings but wish there was a longer skip period. That is the only reason I decided to cancel.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Maura,

Thank you for taking the time to leave a review. Your feedback about the 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user raquels118
Florida
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I hate having to remember to "skip a month" I'm too busy. I wish that you had two levels of membership.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Raquel,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user candicel30
California
1 review
2 helpful votes
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May 16th, 2019

Was never told of $49.95 monthly charge. Impossible to get your money refunded. And never received ANYTHING for these monthly fees.

Date of experience: May 13, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Candice,

We truly apologize for your experience! Your feedback is important, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Ivy

Thumbnail of user jamesm7726
New Jersey
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Great products and site is easy to use! Everything fits just right and is perfect for someone with an active lifestyle

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello James,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user p.s2
Michigan
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Comfort, color and wash is the best! If you don't have any, you need some! I have no regrets with Fabletics!

Date of experience: July 1, 2022

Thumbnail of user pattys207
New York
1 review
0 helpful votes
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August 4th, 2020
Verified purchase

My only problem ordering is narrowing the selection because I want everything! Great quality and fit on everything I have ordered.

Date of experience: August 4, 2020

Thumbnail of user meenakshia7
India
1 review
0 helpful votes
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June 27th, 2021

I ordered last week there is no revert. Number is switched off. Is it a fake website. Can anyone help please

Service
Value
Shipping
Returns
Quality

Date of experience: June 27, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Meenakshi,

Thank you for sharing your feedback regarding the order you placed. We've sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.

Best,
Nelle

Thumbnail of user sharonf1216
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

It was Easy to order quick to deliver less than five days so affordable a quality product at a decent price

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sharon,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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