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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,556 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    821
  • Value
    829
  • Shipping
    806
  • Returns
    574
  • Quality
    790

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.4%
Positive
1,632
Neutral
267
Negative
1,156
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,556)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user jaylae7
Canada
2 reviews
0 helpful votes
  • Send Message
May 27th, 2022
Verified purchase

I've yet to receive an item that I didn't love, and I've ordered about a piece a month since the site opened. Love Fabletics!

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Jayla,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user debbies498
California
1 review
0 helpful votes
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March 3rd, 2020
Verified purchase

My last purchase was all based on feel. The materials are so soft and buttery. Even after washing they are still soft and comfortable.

Date of experience: March 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Debbie,

Wow! Great to know that your products are still soft and comfortable even after washing! Rest assured that we will continue providing unique, new styles and high-quality products for members like you. Thank you so much for sharing this wonderful feedback with other members!

Best,
Nelle

Thumbnail of user anitah357
Michigan
2 reviews
0 helpful votes
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May 29th, 2022
Verified purchase

Gave myself a new outfit and socks for losing weight! Like the color and style. Fits perfectly and now that I'm a size smaller.

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anita,

Thank you for your review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user bethl243
Maryland
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

I used two months of credit to order two pairs of pants and I still haven't received them. It's been well over a month

Date of experience: October 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Beth,

Thank you for writing a review! We are sorry to hear if you still haven't received your order yet. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user lynneb76
Wisconsin
1 review
0 helpful votes
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January 11th, 2019
Verified purchase

I have been a member for a while and always find it easy to skip a month or find great deals on this site.

Date of experience: January 8, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Lynne,

It is our desire to keep you satisfied with our services, unique styles and good quality at the affordable price. You are our inspiration for doing our very best. Thank you and remember; we value you!

XO,
Ivy

Thumbnail of user jol285
Connecticut
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

The shorts took about a week to get in the mail and they were worth the wait. The colors are chill vibe and my son loves them. The price is right!

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joanne,

Thank you for your review. We will always make products that serve the needs of you, your family, and your friends. Have a great day!

Best,
Renz

Thumbnail of user sarac730
New York
2 reviews
0 helpful votes
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May 3rd, 2022
Verified purchase

I'm always happy with the comfort, size and quality of Fabletics. And I love the leggings are not see through when I'm doing squats!

Service
Value
Shipping
Returns
Quality

Date of experience: May 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sara,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user falanaf2
Texas
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Return/exchanges are easy and fast. The site and mobile app often times run slow and is difficult to navigate making the user experience frustrating

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Falana,

Thank you for your feedback on our website and mobile app. We want to keep our good reputation for pleasing our members. Our Member Services Team is here to help you in any way they can. Someone is sending you an email right now.

Best,
Clark

Thumbnail of user vanessad295
California
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

I absolutely love the workout leggings! They do not show your butt or underwear underneath. They are the absolute BEST I have ever used.

Date of experience: March 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Vanessa,

Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a fabulous day!

Best,
Renz

Thumbnail of user davide2178
Virginia
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

My overall experience with this company is great. Products are fashionable. Delivery is timely. I recommend it to all my friends all the time.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello David,

We are glad you are enjoying our products and delivery timeframe! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user laurelo66
Canada
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

The best Leggings I've ever purchased. The sport bras are very well-made and overall any other clothing items I have purchased have not disappointed.

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Laurel,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your leggings! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user lynnettec6
Pennsylvania
1 review
4 helpful votes
  • Send Message
June 15th, 2018

I was unaware that they were going to charge me $50 out of my account every month BY ME JUST ORDERING ONE TIME! No email or nothing that clearly specifies their services and fees-and for the sake of logic- they need to be specific on their websites- what a VIP membership entails- its total scam and lack of transparency business practices for their customers. I just figured out today and unfortunately you can only opt out between the 1st and the 5th but I was totally unaware of any of that. And the outfit I bought wasn't anything special. Over priced when I can go to a local store and get it for half the price with better quality. I called today customer service at my 7am pdt and asked for my money back, the charge me three months after i place one order in March, they offer me two months reimbursement but the third payment is not going to be reimburse- just a gift card that i can use after a year... yes you read it right- you have to wait a year to use a gift card with your money that you paid and you never bought any products during that month. STAY AWAY OF THIS BUSINESS!

Date of experience: June 15, 2018

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Lynnette,

First and foremost, we would like to apologize for any inconvenience we may have caused you as well as any miscommunication from our Member Services department that has led to your distrust in our business. Providing excellent customer service is our main goal and it is unfortunate you were not treated with the respect you deserve. Given the opportunity, we would like to learn more details about your case. Our team will be contacting you within 24-48 hours to further assist.

Best,
Ivy

Thumbnail of user davide2235
Kentucky
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Ordered some clothes and they didn't fit. So I returned them but they gave me basically no money back. So they just took my money. The worst.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello David,

Thank you for your review. For assistance with your refund concern, our Member Services Team will get in touch with you right away.  

Best,
Renz

Thumbnail of user clarkeg3
Canada
1 review
0 helpful votes
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January 18th, 2022
Verified purchase

I cancelled my subscription on the chat and still got charged the fee. I plan on calling unless something can be done before I get to it

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Clarke,

Thank you for writing a review! Your feedback is important to us, and we would like to address your cancelation concern. Our member services team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user albertor56
Illinois
1 review
0 helpful votes
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September 23rd, 2019
Verified purchase

She loves the material, the way it feels and looks on her and thats why whenever she needs new leggings she prefers Fabletics over any other brand.

Date of experience: September 20, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Alberto,

What an awesome review! Thank you so much for the positive overall feedback! We hope you will always have a fabulous experience with us in the future!

XO,
Ivy

Thumbnail of user aprilr79
New Mexico
1 review
0 helpful votes
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July 1st, 2019
Verified purchase

I love my Fabletics! I know that my sizes will fit, and they are excellent quality. It is rare that I'm not wearing Fabletics to the gym!

Date of experience: June 28, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello April,

It is our desire to keep you satisfied with our services, unique styles and good quality at the affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

XO,
Ivy

Thumbnail of user jasonb2500
Illinois
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

All clothing is amazing and my visits to stores have been welcoming and friendly. I'm am going to be a Fabletics customer for a long long time.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jason,

Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to learn you enjoy our product and services.

Best Regards,
Clark

Thumbnail of user joanf389
Minnesota
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

For the most part I love it. But TWO of the pants lost a zipper from the pocket on the first day which was a total bummer.

Date of experience: June 1, 2022

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hi Joan,

Thank you for sharing your feedback regarding the quality of the items that you received! We always like to know what our members are thinking so we know where to improve. A representative from our Member Services Team will be contacting you immediately.

Best,
Kim

Thumbnail of user laurag1773
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 4th, 2022
Verified purchase

I've been a happy customer for years and have never been disappointed. My leggings have lasted the rest of time and keep bringing me back for more!

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Laura,

Your loyalty and support as one of our members are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction with all products and services you purchase from us. Thank you!

Best,
Mary

Thumbnail of user steveg1772
Maryland
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

We received shorts and the zipper was broken, my husband contacted you guys and we have not heard a response. This was close to a month ago.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Steve,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.

Best,
Zeth

Thumbnail of user deanr185
California
1 review
0 helpful votes
  • Send Message
October 29th, 2021

You can build up credits, but if you decide to cancel you lose all credits that you paid for. This is theft and incredibly shady. F$@k Fabletics.

Tip for consumers:
Do not sign up.

Products used:
None. They stole my credits which I paid for when I cancelled.

Service
Value
Shipping
Returns
Quality

Date of experience: October 29, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dean,

Thank you for writing a review! We deeply value your business with us. We've sent you a request on www.sitejabber.com asking for your account information for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request, and we'll be happy to assist you!

Best,
Nelle

Thumbnail of user guilleh
Colorado
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

Fabletics is my favorite brand of leggings, especially because I sweat a lot and the sweat is not noticeable

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Guille,

We love to hear your wonderful review! It is always our goal to serve you with the best we can, and we are glad to know that we delivered!

Best,
Nelle

Thumbnail of user wandaw411
Louisiana
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

The absolute best leggings they hold up so well compression is fantastic I wish they was not so expensive

Date of experience: December 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Wanda,

We're happy to hear that you love our products! We always aim to provide you with the latest trends with the best quality at a very reasonable price! Thank you for your great review!

Best,
Renz

Thumbnail of user laurenk523
California
1 review
0 helpful votes
  • Send Message
July 1st, 2022
Verified purchase

I love fabletics clothing and the discounts I receive as a vip member! They have the best athletic clothes

Date of experience: July 1, 2022

Thumbnail of user amandag1517
Washington
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Good quality products made with care. They take the time in the design process to get the fit right.

Date of experience: November 1, 2022

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Amanda,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products and services!

Best,
Mary

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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