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Fabletics has a rating of 3.2 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.
I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.
Great pants for cooler spring and fall days. Really comfortable and wrinkle free.
Date of experience: April 1, 2023
The clothing fits well and is great quality. They will last me for a long time. The colors are great too and I love the bundles/combos
Date of experience: August 17, 2022
Hello Amber,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
Love the lined shorts. Great for workout. Or just wearing around the house.
Date of experience: September 1, 2023
Hello Andrew,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing Fabletics items! We hope you will always have a great experience with us in the future!
Best,
Mary
My favorite workout clothes! Definitely great quality and such great designs, colors, styles.
Date of experience: March 4, 2023
Hello Ashley,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Website is a little slow but overall good. Clothing is great and comfortable.
Date of experience: March 4, 2023
Hello William,
Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website while checking out. Our Member Services team will contact you right away for further assistance.
Best,
Zeth
The clothes are great but pricey. There are strict time limits on returns
Date of experience: March 2, 2023
Hello Rosi,
Thanks for sending your review! Your feedback about our product pricing and returns/exchange process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
First of all, any company that doesn't allow you to cancel a membership conveniently online should set off red flags. Their goal is to have people forget that they have memberships and be continuously charged. Not exactly confidence in their products... Then, when you DO call, you are forwarded to India (IF the line even connects). I don't usually mind talking to someone who speaks English as a second language, but either they actually don't understand what you are saying or they are purposely giving you the run-around whenever you talk to them.
I had a Fabletics membership for about a year with no problems. However, when I became pregnant, I called to cancel my membership (which you MUST do, no way to cancel online) because they don't have a maternity line, so I can't wear the products anymore.
I called to cancel. They said it was done.
NO... one month later, I get a charge for $49.95. I call back, they said they don't do refunds, sorry for the confusion. They'd cancel my membership now... WHAT?! So you mistakenly canceled the wrong email address and now I have to pay for it!? I argued for a while, and ended up in tears because this conversation was going nowhere and the person on the phone was so unhelpful. FINALLY, he said he would put in for a refund.
A month goes by, still no refund. At least the account is actually canceled now, though. I call back, and they say they don't do refunds. EXCUSE ME! I've already had this conversation! They said they would give me a refund because it was THEIR mistake for not canceling my membership when I called the first time! You can't charge someone after they cancel their membership. If it was worth it, I would actually be within my rights to bring it to court. They record all conversations, so I know the proof is there. After more arguing, she said she'd give me a refund. Should go through within 3-5 business days. This is where I am now... we will see if they're lying again.
If I don't get a refund this next time, I will spend all my time bashing them to every person I know, every person in my yoga classes, and every review sight that I can find. This is ridiculous. I'm sorry, but I hold grudges.
Date of experience: April 22, 2019
Hello Rachel,
First and foremost, we would like to apologize for any inconvenience we may have caused you as well as any miscommunication from our Member Services department that has led to your distrust in our business. Providing excellent customer service is our main goal and it is unfortunate you were not treated with the respect you deserve. Given the opportunity, we would like to learn more details about your case. Our team will be contacting you within 24-48 hours to further assist.
Best,
Ivy
Well made products, good fit, durable. Easy ordering and returns. Very satisfied!
Date of experience: February 1, 2024
Hello Alex,
Awesome! We're happy that our members appreciate the effort we put into making sure we provide quality products and a great online shopping experience! Have a wonderful day!
Best,
Allison
Great service, awesome clothes. Will definitely be ordering my next set from Fabletics.
Date of experience: February 1, 2024
Hello Aidan,
We desire to keep you satisfied with our exceptional services and great products. You are our inspiration for doing our best. Thank you and remember, we value you!
Best,
Allison
I like the product I just didn't know there was a monthly subscription to go with the purchase.
Date of experience: April 2, 2023
Hello Nathaniel,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the VIP membership. Our Member Services Team will reach out to you right away.
Best,
Allison
The site is often down. I don't care for the way the member credits are used and charged.
Date of experience: April 1, 2023
Hello Karla,
Thank you for sharing your experience online and the member credit charge. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Love these running shorts. I've never purchased a pair with the leggings under the lose shorts. So comfortable!
Date of experience: July 4, 2021
Hi Carol,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Cathy
I have only experienced frustration so far. The items have not arrives! Lost in transit somewhere I guess.
Date of experience: May 23, 2022
Hello Debra,
Thank you for sharing your experience with the items you have ordered. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
I love all the products and the quality is amazing, about 95% of my wardrobe is from Fabletics.
Date of experience: March 6, 2023
Hello Camilie,
We’re so glad to know you're satisfied with our products! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Very satisfied with the process found the sizes and colors that I was looking for and awesome prices
Date of experience: May 30, 2022
Hello Angela,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
I like how lightweight and comfortable they are. Great workout shorts or for jogging and stuff like that.
Date of experience: October 4, 2022
Hello Breaden,
Thank you so much for the awesome feedback! We are happy to know that you love our products! Have a great day!
Best,
Renz
I buy 2 shorts, and when it was supposed to arrive at my address, I didn't got it
Date of experience: August 2, 2023
Hello Leonardo,
We are sorry to hear that you did not receive your order. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I love it, the material is great. I just haven't checked about it's lifespan though. Hopefully it last.
Date of experience: June 5, 2022
Hello Katherine,
We're delighted to hear you enjoyed your purchasing experience with us! We constantly make sure to create beautiful and high-quality items for you at an affordable price! Have a wonderful day!
Best,
Renz
Sometimes shipping times are awful other times it's good. It depends on which shipping company that is used.
Date of experience: April 19, 2021
Hello Carrie,
Thank you for writing a review! Your feedback is important to us, and we love to further assist you with the concern you had with our shipping. Our Member Services Team will email you within 48 hours to further assist you.
Best,
Dean
The shorts are amazing and comfortable. The only little problem I had was shipping, but it was okay.
Date of experience: August 1, 2022
Hello Cody,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our shipping service. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
The service was poor and guy on the phone was very annoyed with me for asking him questions
Date of experience: April 12, 2023
Hello Denada,
Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this, and our Member Services team will be contacting you right away to assist you.
Best,
Zeth
I found everything I received from Fabletics to be of the highest quality. Sizes were true to size..
Date of experience: August 1, 2022
Hello Cheryl,
Thank you for trusting us to be your source for top-quality items. We appreciate your kind expressions of appreciation and we are grateful for doing business with you. Hope to hear more from you in the future!
Best,
Allison
I've really enjoyed my workout gear. I would recommend it to anyone who wants to try it out.
Date of experience: March 1, 2023
Hello Lolita,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Love them all. I've enjoyed every pair. A few pair I've wanted have not had my size. I'll have to keep checking.
Date of experience: May 26, 2022
Hi Dana,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered
Best,
Tina
I was unknowingly charged for something that I do not know and then I need them about it. I got no reply.
Date of experience: September 1, 2022
Hello Alex,
Thank you for your review. For assistance with your charge concern, our Member Services Team will get in touch with you right away.
Best,
Renz
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Dave,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your pants! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad