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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,199 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    814
  • Value
    820
  • Shipping
    797
  • Returns
    569
  • Quality
    782

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.6%
Positive
1,471
Neutral
246
Negative
1,027
View ratings trends
226
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How would you rate Fabletics?
Top Positive Review

“Shop the new drop!”

Rakita W.
10/11/24

This is by far my favorite place to shop. Whether I'm going to work, the gym, or a date you guys have me covered. I would love to participate in the product review board. The new colors and styles are always amazing.

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Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

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Reviews (11,199)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1506) vip membership (457) credit card (335) kate hudson (209) vip member (265) sports bras (269) workout clothes (142) shopping experience (65) workout gear (66) quality products (120)
Thumbnail of user nadinem238
Oklahoma
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

I love shopping at Fabletics. At their store the staff always makes sure you're taken care of. I love that I can order items in the store and have them shipped to my house with free shipping. I love being able to return items to the store that I bought online. I've been really happy with them.

Thumbnail of user anishw2
New York
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

The process to cancel a membership is cumbersome and absolutely a "dark pattern" - Google it. Bad for consumers and misleading

Thumbnail of user megank680
California
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Product was supposedly shipped, but never arrived; shipping info suggests it was never picked up. I tried to place another order but they couldn't expedite, despite my need for the item before a planned trip. Had to get a refund and order a similar product from elsewhere.

Thumbnail of user delainiaf
Washington
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Purchasing was a bit of a hassle because I wasn't able to see the sale prices and it showed all full price. I had to go back and fourth to the cart and constantly

Thumbnail of user mariao1488
South Carolina
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I really was looking forward for the swimsuits but didn't fit how I thought it would but the rest of my items love then.

Thumbnail of user makinziei
Washington
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I love the clothes I got!

Unfortunately my Size L Define PowerHold High-Waisted leggings in Storm Slate came with a small hole on the back right side, just above my butt.

Thumbnail of user theresam1557
New York
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

It is only worth it as a new member. After the initial new member discount, the prices are too high. Instead of always having sales, keep the prices lower and have occasional sales. I liked what I got but I can justify the price especially since the first order is so cheap.

Thumbnail of user crystalt439
Texas
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

After receiving my first shipment Fabletics, I was not satisfied with the fit of the leggings on my waist and even the short length was too long in the inseam. When contacting customer service on my return and cancelation of membership, the person continued to postpone the cancelation for several minutes before accepting my request as a final answer. Once I returned the product with tags, I only received half of the credit I originally purchased the products for. They still had tags and were never worn. Overall, I'm not satisfied with the loss of time and money I spent trying Fabletics.

Thumbnail of user jimmyp352
Puerto Rico
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I love the gear from Fabletics. The fit is great, and quality is on par with other similarly priced brands.

Thumbnail of user joannal254
Florida
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

My boys like their shorts, and as a mom, I like the prices. It was also very easy to cancel my membership when I needed to.

Thumbnail of user alisiw
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The material is breathable, fits, and moves with my body when I exercise or on the go. They are stylish and I love the variety of colors and prints.

Thumbnail of user roanaj
Tennessee
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

My boys love their products and pretty much only wear their shorts now. My husband started wearing them and loves them too. Pricing is amazing for the quality of this brand. Fast turnaround to get them shipped. Great quality and great prices!

Thumbnail of user jermainet48
Alabama
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I have no doubt that Fabletics clothing are great for fitness and casual wear, but too often the items that I want are either very difficult to find or not available at all. The few items that I have been able to acquire are serving me well.

Thumbnail of user samuelj998
Oregon
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Building my entire leisure wardrobe with Fabletics. Now with the new Don Pants, my closet is getting full.

Thumbnail of user al579
Romania
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Their sale prices equate to a subscription type program that's mandatory to sign up for and difficult to cancel.

Thumbnail of user averyl105
California
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I ordered multiple items and they never came after multiple weeks. I was issued a refund only after calling the support line.

Thumbnail of user irenek273
Texas
2 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

I was disappointed with the git and with the quality of the fabric. After one wash it looks two years old :(

Thumbnail of user natalier805
Costa Rica
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

In love with the brand! Have been a customer for a while now and is my go to brand for workout clothes.

Thumbnail of user margareth2000
Washington
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I have experience poor customer service, I opt out to have monthly withdrawals and you take it out of my account anyway.

Thumbnail of user dianaf907
Virginia
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I've been a member since 2015 i had to cancel. The styles changed and the quality changed. Not happy so I left.

Thumbnail of user daphneb137
Pennsylvania
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

This was my first order and I loved everything that I bought! It took a little longer to arrive than I thought it would.

Thumbnail of user catrinar30
Texas
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

The clothes are great but I didn't use them all the time so paying for something I would lose and can't use is crazy

Thumbnail of user richardj2112
Colorado
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I have several pairs of pants for work and I love them. Their zippers worry me a little as they are not very heavy duty. I also have several pairs of workout shorts. I love them except that this last order I got, the lighter colors are see through.

Thumbnail of user billh2904
Arizona
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Too many messages, plus took money out of my account after I had canceled my subscription. After they tried to scam me, I don't trust them anymore

Thumbnail of user charlesj1479
Michigan
1 review
0 helpful votes
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October 11th, 2024
Verified purchase
• Updated review

Difficult to cancel. You get a credit for $59 & some change to discover that credit cannot be split among several items that total $59.

Majority of items are overpriced and there is no accessible way to unsubscribe
July 11th, 2024
Verified purchase
• Previous review

No shorts cost $59, but as a vip you are billed monthly and issued a credit. Items will cost $29 or one credit, your credit costs you $59. That's BS.

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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