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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    820
  • Value
    828
  • Shipping
    805
  • Returns
    573
  • Quality
    789

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,601
Neutral
262
Negative
1,129
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,492)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user valeries865
Canada
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Loving the fabletics products! They are as described, the fit is amazing and the fabrics are strong and durable.

Date of experience: December 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Valerie,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products and services!

Best,
Mary

Thumbnail of user karlaw118
California
1 review
0 helpful votes
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April 21st, 2022
Verified purchase

There was an item I was trying to purchase oh, it showed available but it was the last item now was unable to purchase it!

Date of experience: April 21, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Karla,

Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user lisad2241
Texas
2 reviews
0 helpful votes
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January 18th, 2022
Verified purchase

There's supposedly a place where you can go and skip the month but even though you skip the month they charge you for the month.

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lisa,

Thank you for your review. We are sad to hear that you are not happy with our skipping the onth. We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right now.

Best,
Clark

Thumbnail of user nicolec2192
Canada
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

The quality of the clothing, the materials used, the fit is remarkable
I recommend to all my friends

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Nicole,

Thank you for the great feedback! We're so glad that everything worked out for you. At Fabletics, we always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Mary

Thumbnail of user alejandrov113
California
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

The price to high for the quality of the product, you can found better quality for this price in other places

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alejandro,

We always aim to deliver products of good quality at a reasonable price. We are gutted when we miss the mark! For further assistance, our Member Services Team will get in touch with you right away.  

Best,
Renz

Thumbnail of user anjup10
Oregon
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

The quality of the jackets purchased were horrible. The zipper was off in the first wash. Parts of the tie also came off

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anju,

Thank you for sharing your experience with the product you ordered from us. Your feedback will help us what we can do better.  Our Member Services Team will get in touch with you right away.  

Best,
Allison

Thumbnail of user kennethn198
Massachusetts
1 review
0 helpful votes
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October 4th, 2021
Verified purchase

Products are lacking. Same products, different color. Can't own the same shorts in 5 different colors

Date of experience: October 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kenneth,

Thank you for writing a review! We are continuously striving to satisfy our member's needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user melonien2
Colorado
4 reviews
0 helpful votes
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February 1st, 2023
Verified purchase

When I first purchased your product I was in awe of the authenticity of said product.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Melonie,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user robertc5890
New Jersey
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Love the shorts, love the socks…. The sizing on the shirts is pathetic. The shirts are way to tight, and short. Not every man is Kevin Hart!

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Robert,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user aimeek17
Pennsylvania
1 review
0 helpful votes
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April 16th, 2019
Verified purchase

I like the pants I chose. They fit well and can be dressed up. They can be worn to work or on the weekends. They fit well and are comfortable.

Date of experience: April 13, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Aimee,

We are happy to be a part of your motivation to stay fit and healthy. Have a fabulous day!

XO,
Ivy

Thumbnail of user alixl14
North Carolina
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

I bought some shorts and pants for my husband, I love the fabric and the quality.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alix,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user samu276
Kansas
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

Go to buy shorts and nothing they advertise to new customers is available to current customers. Love the shorts.

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sam,

We apologize that the items you were looking for were not available. Our member services team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user janices991
New York
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Great pants and shirts for my husband! And they are truly spill-proof! Never a wrinkle and they look great.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Janice,

We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user myrap60
Florida
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

I love the quality and the softness of the fabric! It fits so well! I absolutely love Fabletics!

Service
Value
Shipping
Returns
Quality

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Myra,

We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a great day!

Best,
Mary

Thumbnail of user marias2604
VE
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

It is hard to understand the Terms of the sale or the membership. Also the membership was kind of a disappointment.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Maria,

Thank you for taking the time to leave a review. Your feedback about our promos and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user helene749
North Carolina
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I love the quality of the clothing and the colors!
I have been happy with each piece of clothing I have ordered. Thank you!

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Helen,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user rij1
Indiana
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

Love the style and colors of the shorts. The quality is top tier.

Date of experience: January 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ji,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide new styles and the best quality products and services!

Best,
Mary

Thumbnail of user ala280
North Carolina
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

Everything I've purchased has been great, all products were well-made and fit as they should

Date of experience: December 1, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Al,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.

Best,
Lia

Thumbnail of user stefanier70
Colorado
0 reviews
0 helpful votes
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January 12th, 2022
Verified purchase

Love the styles and comfort!
Many to choose from!
Love being able to go to the mall and shop!
Love the sales

Date of experience: January 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Stefanie,

We're glad you enjoy our unique styles! We are glad you are enjoying our promos! Thank you so much for loving our brand! Your review means a lot to us! We're very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user colleeno128
Florida
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

I love it very good product and I will buy it again soon

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Colleen,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user radum15
Colorado
1 review
0 helpful votes
  • Send Message
January 3rd, 2023
Verified purchase

Easy to get online great deals for great products!

Date of experience: January 3, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Radu,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user winstonh57
Canada
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

I was disappointed with the communication with my order. I was initially given a date, the delivery date was changed a further three time.

Date of experience: May 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Winston,

Thank you for writing a review! Your feedback is important to us, and we love to further assist you with the concern you had with your order. Our Member Services Team will email you right away!

Best,
Dean

Thumbnail of user karlah212
Michigan
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

The logos fell off before I even washed them. First day I wore them one half fell off

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Karla,

Thank you for taking the time to let us know about your experience with the items you got from us. We strive to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user candicem102
California
1 review
0 helpful votes
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December 4th, 2019
Verified purchase

Absolutely love the material, the fit, the pockets, the look & have had excellent customer service experiences.

Date of experience: December 1, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Candice,

Thanks a lot for the shout out! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

XO,
Ivy

Thumbnail of user suea346
Canada
4 reviews
0 helpful votes
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March 4th, 2023
Verified purchase

Comfortable, good value, slow delivery, good fit, medium quality

Service
Value
Shipping
Returns
Quality

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Sue,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our product quality. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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