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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,199 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    814
  • Value
    820
  • Shipping
    797
  • Returns
    569
  • Quality
    782

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.6%
Positive
1,471
Neutral
246
Negative
1,027
View ratings trends
226
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How would you rate Fabletics?
Top Positive Review

“Shop the new drop!”

Rakita W.
10/11/24

This is by far my favorite place to shop. Whether I'm going to work, the gym, or a date you guys have me covered. I would love to participate in the product review board. The new colors and styles are always amazing.

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Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

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Reviews (11,199)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1506) vip membership (457) credit card (335) kate hudson (209) vip member (265) sports bras (269) workout clothes (142) shopping experience (65) workout gear (66) quality products (120)
Thumbnail of user joshl476
Pennsylvania
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

You advertised 2 pair of shorts for $20. I purchased the 2 shorts paid $20 and then a week later $60 was taken from my account. Never agreed to anything other than the $20 for 2 shorts. I tried contacting and got nothing. Will never order again and will definitely be stopping anyone from order as well.

Thumbnail of user christinek1597
Michigan
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

They do not give you what you purchase.
They set you up as a vip customer and charge you $59,95 a month and give you a hone number to cancel but it does not cancel you.
Tell me how do you cancel. I tried to email but no response. I want my money you back for the vip charges

Thumbnail of user jareds890
Pennsylvania
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Getting my sizes in stock in almost impossible. Every new drop, or even older stuff is always out in my size.

Thumbnail of user jaredk357
Pennsylvania
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

I was promised a refund but do not see one. But it's not too late. Fabletics can show me the refund.

Thumbnail of user debbieb2151
New Mexico
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

I made a purchase online but it did not fit. I took it back to the store in Southlake and they were very kind to return it and order me the correct size. There was no hassle and it was delivered to my house.

Thumbnail of user stephaniel2070
Michigan
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

My son wanted to try out the clothing. He likes the clothing but I don't see how the discounts apply and how to use the monthly fee toward purchase. There isn't a clear explanation for how to do this and I can't find actual deals yet.

Thumbnail of user cynthiap1837
Illinois
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Quality clothes,Timeliness and price.
Many ages and genders of my family are pleased with the clothing and this company.

Thumbnail of user sheilak398
Michigan
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I LOVE Fabletics. The website is easy-to-use and if you have a problem with an order the costumer service are very friendly and accommodating.

Thumbnail of user ginnys104
Colorado
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I love the quality of the fabletics products and the fit is always true to size. The website is also very easy to navigate on and check out is always easy as well! Plus if you have any questions or problems their customer service is great!

Thumbnail of user tinas2340
South Dakota
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I like the scrubs I have gotten max. They fit perfect it is stretchy. I feel comfortable when I work.

Thumbnail of user kathleeno1023
New Mexico
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Pants are okay, however I have been trying to cancel subscription as I don't want to buy clothes every month. I have not received any reply to my emails. I guess I will just have to contact my credit card and dispute the charge as fraud to get someone's attention.

Thumbnail of user rogesg
Florida
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

The quality of items is good but Overpriced. I cancelled my membership. The customer service is good, kind and helpful.

Service
Value
Shipping
Returns
Quality
Thumbnail of user annm2770
Washington
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Love the fit, but they catch everything all the fuzz. You can see when you sit down. It's the material.

Thumbnail of user stevenz612
Ohio
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Love all the shorts with one exception; I have a pair of workout shorts with only one left small pocket. All my other shorts are great.

Thumbnail of user karens5616
Arizona
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I use to love Fabletics, but in the last few year the clothing has changed so much and doesn't fit the same that it use to. I still love the sales they offer but have not purchased anything in quite awhile due to the new line of clothes and styles

Thumbnail of user eboneet
Maryland
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

They cancelled a large order I placed during a labor day sale for an event I am having in a few days!

Thumbnail of user ericas782
Minnesota
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

For the products I have purchased I really enjoy! They are great quality, durable and reasonably priced.
I don't love the VIP membership. You are required to make a monthly purchase (obviously unless you skip), but 9/10 times the products I want to purchase are unavailable in the size, color, or type that I want. Very consistently. I would have likely purchased more if things were available but they hardly ever are and that's very frustrating. Or I want to buy a set of scrubs and the top is out of the color I need but the bottom isn't. Or the size. Etc.

Service
Value
Shipping
Returns
Quality
Thumbnail of user alisons534
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I really like all of the clothing I have gotten. But I think it's really wrong that the credits expire after a year.

Thumbnail of user mariam4735
Maryland
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I like the bundles. I look each month to see if there is anything I like because there are some really good deals. However, there are some months that either don't have anything appealing or I waited too long and there isn't any available in my size or color. I wish credits didn't expire because sometimes nothing is appealing or I didn't have time to look.

Thumbnail of user richardk3076
Wisconsin
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I am very pleased with the garments I purchased. They are very stylish and very comfortable. I have received many complements while out and about.

Thumbnail of user meredithg160
Texas
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Every order and every purchase has been amazing! From the fit to the styles and colors! I love Fabletics

Thumbnail of user linday1688
Massachusetts
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I purchased just to use up credit(s) and then cancelled. Selections are way too limited. Styles are too limited and the same

Thumbnail of user aidac113
Arizona
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Amazing! I have been very happy with all the products that I have purchased. I am in love with the material of the pants and sports bras.

Thumbnail of user yohainam
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I order these for my staff and they love them. They are comfortable, the colors are beautiful and the quality is excellent.

Thumbnail of user clairep287
Maryland
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I've been paying my subscription and waiting for my fav item - for months on end - I complained and nothing

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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