Fabletics

Very easy to return or exchange. Great quality fabric and stylish choices. Rewards program is good.

I love shopping at Fabletics, they always make sure everything is easy & fun!

The website is so slow and annoying, it's stopped me from purchasing more items

They have always been very professional, and helpful

Very Pleased with my experiences, soft comfortable, nice fit for me

Very pleasant I ordered some items for my daughter's birthday.

The quality is durable, comfortable, and so very cozy!

You were very prompt on delivery,clothes fit grate also

The site it very slow from my iPad and phone. Often I just give up

Al they want to do is trick you to sign up for VIP service where they charge your credit card $50 a month!

Long-time VIP customer that is completed disappointed with customer service. I received an email alerting me of a VIP early access to a summer cyber sale. I went to the same section to shop, at the top of the sale section there was a banner flashing "get additional 50% off sale items". So started to load up my cart, got ready to check out and the additional discount wasn't applied. Called and was hung up on, called again and the rep understood my concern but didn't have authority to add the promo. Transferred to supervisor and he too couldn't do an adjustment saying they cant do it. Transferred to manager and she was just rude. States they can't give the discount and the promo simply means I can choose between the sale price or the 50% off the reg price not both. I asked for an email to send my concern to and she said here's the email we give "you people". I asked to clarify "you people" and she said it's the "VIP with issues"…nice to know VIPs are categorized in such a manner.

Sent and email and received a response…. Basically lots of back and forth but ultimately says it's out of their hands.

The promo states that an additional discount would be given on a sales item - so it is clearly being advertised publicly that a stacked discount would be given. Again it's safe to assume that in order to the get that additional discount the item had to be on sale, which to be on sale a previous reduction to the price had to have been done. Verbatim it fits the promo exactly…though customer service interprets it differently. Completely disappointed in how this is handled…if you advertise something own up to it. Don't give new definitions to words and tell me "additional 50% off sales items" means you decide if you want the sales price or get 50% off the regular price.

Quality of material is good, costumer service is pushy to stay a member when you try to cancel. Clothes run small

I have not received my item yet but have been sent multiple requests for a review. Please stop spamming my inbox!

Put my membership on hold due to financial difficulties and was charged anyway so I will be canceling my membership altogether.

I was a VIP member until today and am SO annoyed with Fabletics. I purchased an outfit that was listed as on sale (40% off) for $35. I checked out quickly because their sizes sell out SO fast and then I'm left with a credit in my account that is impossible to use on anything I want. In my rush, I didn't notice that I was charged more than the listed price. After contacting customer service, I was told that because I used my credits (in other words, my card is charged $49 that goes into my Fabletics account that I can use towards purchases) that I don't get the sale price. The only way to get the sale price is to purchase using your card, but that credits can't be combined with promos. I've NEVER heard of another company charging some of their "VIP members" significantly more money than others for the same product just based on payment type. Essentially I ended up paying $67 ($49 that I paid to have an account credit and then $18 when I completed the purchase) for an outfit that was $35 for others who had paid with a card instead of using the money in their account. When I asked for a refund so I could purchase it using my card instead of credits, they said that wasn't possible because it had already shipped - SO, I guess at least they ship things quickly. I immediately cancelled my membership. Looked over my receipt again as I was explaining all this to my boyfriend and realized that, even at the higher price I was still overcharged a few dollars.

I will say I liked their clothes, so it's a bummer the company treats their customers so poorly.

TLDR: Had to pay $67 for an outfit that would have costed $35 if I had paid with my card versus money I had in my Fabletics account. Then realized that even beyond all that, they still overcharged me. So I was overcharged twice. RUN from this company. And if you don't, check your receipts. OR skip EVERY month, and just pay by card so you can actually take advantage of the promos.

Did not like the fit, was also entered into an Auto ship which was not intended and had to be canceled

I signed up for Fabletics a few months ago, fully aware that to make the most of the site you have to keep on top of things and skip the month to avoid being charged. I forgot to skip this month which I thought would be totally fine as I needed some new gear anyway, so was excited to put the $49.99USD I'd been charged ($64.74AUD!) to good use.

HOWEVER - BE AWARE THAT THEY'VE CHANGED THEIR MEMBERSHIP SYSTEM RECENTLY. Now, you still get charged $49.99USD but instead of having that money saved in your account to be used how you wish, they instead give you ONE MEMBER CREDIT. WHAT A JOKE. With this credit, you can only buy one item. ONE. So if you want to get a $25 sports bra, it'll cost you $49.99. They advertise it as being a great deal because you can use it on anything up to $80, but come on. Their range at that price point is so narrow and the outfits/bundles really aren't that great.

I was drawn to this site because of their semi-affordable, good-quality items (I still use and love their leggings), but this has really turned me off them completely. It's gone from being a semi-dodgy organisation to one that I would avoid at all costs. Really not impressed.

Horrible Company. Over a month ago I placed an order with Fabletics, despite all the negative reviews, i understood how the membership worked and was prepared to skip the months or cancel if it came out of hand...
However - I NEVER received my shipment. The shipment, as i tracked it, made it all the way to my post office, and then was flagged a non existent address. I called and reconfirmed my address, and they did have the correct one, so they say they reshipped it express. Again it never arrived, When I called back in a man named Dean told me that the same problem had occurred again. Naturally I was displeased with the service. I suggested he should ship with a different delivery option immediately, as I receive packages and parcels at my address daily. He told me to hold the line.
When he came back from speaking with his Supervisor, Travis, he told me they would be Canceling my Order and membership (O_O) What Kind of service is that? Have not yet even seen this refund occur. RED FLAG DO NOT ORDER WITH THIS COMPANY

I like their products but Every time I signup for their membership and I have an issue they are awful in customer service and I keep canceling it because of their awful service.

It shouldn't be so hard to get my money back, but I had to spend time going through the help desk rather than my return going through as expected.

I would not normally write a review, bad or good but I am so upset with Fabletics. I placed an order with them on Oct 31st, 2022 for 2 pair of leggings. They were on sale for $15.99 a piece. I made my payment through, PayPal. Today, I got a message from PayPal that they had paid Fabletics $54.99. I quickly logged on to look at my PayPal account to see what was going on. Not only had they charged my card $54.99 on Dec 13th, 2022, they had charged it for $54.95 on Nov 12th, 2022 as well! I was freaking out thinking someone was using my PayPal account. I immediately filed a dispute claim with PayPal and later got an email from them saying that my dispute was settled and that nothing was wrong with my account. I then called customer service at Fabletics to find out what was going on and to my utter shock when I bought those 2 pair of leggings in November, I also evidently signed up for Fabletics monthly membership! I tried in vain to tell the gentleman on the phone that I NEVER signed up for any membership. When he asked me what I wanted him to do, I told him I wanted a refund of $109.90! He then said, "why don't you go on the website and buy some things on there since you have a membership!" I work for a non-profit veterinary hospital. I barely make enough money to care for my kids. $109.90 is a lot of money to me, especially at Christmas. I must have told him at least 6 times to CANCEL MY MEMBERSHIP. He told me that it would be cancelled but I would not be getting a refund. I am just sick that I would be so stupid as to sign up for something that I had no clue I was signing up for. I feel so ashamed of myself. I hope this review helps others not to make the same mistake I did.

I love fabletics! My only issue is how long they take to ship and get to me but they products are AMAZING!

I wasn't aware I was signing up to pay $57 a month and I don't like how difficult they make it to cancel the subscription.