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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,199 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    814
  • Value
    820
  • Shipping
    797
  • Returns
    569
  • Quality
    782

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.6%
Positive
1,471
Neutral
246
Negative
1,027
View ratings trends
226
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How would you rate Fabletics?
Top Positive Review

“Shop the new drop!”

Rakita W.
10/11/24

This is by far my favorite place to shop. Whether I'm going to work, the gym, or a date you guys have me covered. I would love to participate in the product review board. The new colors and styles are always amazing.

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Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

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Reviews (11,199)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1506) vip membership (457) credit card (335) kate hudson (209) vip member (265) sports bras (269) workout clothes (142) shopping experience (65) workout gear (66) quality products (120)
Thumbnail of user shannonk592
Missouri
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I'm a tallish guy, athletic build. Shorts fit ok, but the t shirts were not wearable. WAY too short. Boxy.

Thumbnail of user clarkec30
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Garbage marketing strategy. Have the products available for a decent price it's not that complicated

Thumbnail of user desias1
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Leggings are soft, nice, material and they look great on. I've been shopping with Fabletics for years.

Service
Value
Shipping
Returns
Quality
Thumbnail of user neverf6
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Cheap clothes, tricky advertising where you inadvertently sign up for monthly charges and don't realize it. Almost impossible to cancel once enrolled

Thumbnail of user angelah2609
Wisconsin
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I always have a great experience with Fabletics, whether it's returning something in the store to ordering online.

Thumbnail of user kellya1550
New York
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

All of the clothes have arrived in a reasonable amount of time, have been true to size, and so so so comfortable!

Thumbnail of user meganw827
Minnesota
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

They are perfect in every way. Comfortable and soft. Perfect for everyday. Flares don't become short after washing. Love love love!

Thumbnail of user egoa3
New York
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Fabletics charged to me $59.99 for a membership I claimed and they said to me will send a check after 4 to 6 weeks

Thumbnail of user abbeyl43
North Carolina
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Got a refund but they no longer had the item in stock! They did not offer to resend the order either!

Thumbnail of user marilynb1157
New York
2 reviews
0 helpful votes
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September 12th, 2024
Verified purchase

I bought a few black leggings and 2 of them, the stitch was pulling out every time I washed them. I would walk around with the stitch coming out

Thumbnail of user williame1986
Washington
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

While I was finally able to place an order, it's is very difficult to find something in stock. It's rare that anything is in stock.

Thumbnail of user leslieh958
California
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I really like the quality of clothes I got. It's so cute to wear at the gym. I get a lot of compliments.

Thumbnail of user jennym840
Utah
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

The clothing is really great but the membership thing is misleading. I get charged each month and with that money I get 1 VIP credit and it does not get used for items that are worth the same amount or I am not credited with the qual amount of money paid. I would prefer to just pay for the items at their true price.

Thumbnail of user meganb1218
Arizona
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

The clothes I've ordered and received are good quality and nice. However, I have a VIP membership and I used to get a warning email that it was the first of the month and I needed to pick my outfit or skip. That email no longer comes and there have been several times I had to pay for a credit because I forgot to skip. This is incredibly frustrating.

Thumbnail of user ellend190
Pennsylvania
2 reviews
0 helpful votes
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September 15th, 2024
Verified purchase

My experience has been for years. Cute and great quality items. There is nothing to complain about. I love Fabletics.

Thumbnail of user carlaw425
California
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

When I joined Fabletics 9 years ago it was because of your great colors and patterns. I find the outfits for my preference dull and not exciting. I wish you would bring back the patterns and design. I wish also you would offer petite sizes

Thumbnail of user marceet3
Texas
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

It is not good I did not want a monthly membership, but now I am going to have to research to stop it

Thumbnail of user lauries902
Virginia
2 reviews
0 helpful votes
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July 11th, 2024
Verified purchase

The site has been reorganized and I do like the layout. I found it easy to navigate and find what I was looking for. I have always been pleased with Fabletics customer service and the products are fabulous!

Thumbnail of user nitinj28
Minnesota
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Fabletics has great quality scrubs for an affordable price and the website interface makes it easy to order.

Thumbnail of user debram2251
New Mexico
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I contacted customer service because I was charged the monthly fee even though I had skipped the month. I have been a customer for several years and never had any problems.
Customer service told me that since I could not "prove" I skipped the month they could not help me. Felt like I was being called a liar. Not a good experience.
Overall they have high quality products thus the 4 stars.

Thumbnail of user mariat1499
Texas
2 reviews
0 helpful votes
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August 11th, 2024
Verified purchase
• Updated review

I love Fabletics material and fabrics in female clothes and also, my grown children have requested Fabletics pants and tops for Christmas and birthdays for the last 3 years.

Great
November 4th, 2022
Verified purchase
• Previous review

Packet took a long time to arrive. Pants are great, but tops are more limited. I want a top that covers my a$$ but it's not too baggy. Bras are also perfect support but the inserts come off every time during washing. Men clothes are good quality

Thumbnail of user phill296
Washington
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

They reel you in with unheard of discounts, my first purchase was phenomenal, but now it's business as usual, nothing is affordable any longer.

Thumbnail of user omars124
Maryland
2 reviews
0 helpful votes
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July 11th, 2024
Verified purchase

Hello,

I am highly dissatisfied, my order was not delivered by whatever carrier you all used. I provided proof the order was never delivered, yet I was never compensated or provided any other alternatives! Please advise. Thanks!

Thumbnail of user albertoa205
Mexico
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

The style are good but the quality of the clothes are not good. I bought scrubs and they are hot for the sumer.

Thumbnail of user suzannes1279
Illinois
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Somehow I got signed up for some program and was charged $60 for no items - some type of membership that I did not sign up for. Watch out! I did get my money back, but I had to contact customer service and it was a hassle. My son likes the merchadise, but I won't be using the website again.

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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