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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,601
Neutral
262
Negative
1,128
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“The best quality”

Michelle T.
12/15/24

All my items are quality, exactly as advertised, pulls my body into shape while being very comfortable during my active activities. I have pieces from years ago I still wear and there is no wear or tear on my items. I only purchase Fabletics for all my active gear. Original reason is because you can not see through your tights!

Date of experience: 12/5/24
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Top Critical Review

“Unusual model for clothes shopping”

Martha C.
12/15/24

I liked the look - and the potential prices - of the Fabletics workout clothes. But when I joined, the website was extremely buggy, impossible to navigate. Once I received my order, the sizes were unexpected so I sent part of my order back, received replacements, which I haven't yet worn because they're not quite right. I ended up going to a Fabletics store while on vacation in California and purchased two items that I like quite a bit. But not really worth it, so I cancelled my membership.

Date of experience: 12/5/24
See critical reviews

Reviews (11,490)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user franciscot71
Texas
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

They do not have good promotions to their members And too expensive for their members

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Francisco,

Thank you for writing a review! We are sad to know that you are not pleased with our prices and promotions. We value you as a member and want to make things right! Our Member Services Team will email you within 24-48 hours.

Best,
Chad

Thumbnail of user jenna94
Canada
2 reviews
0 helpful votes
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April 19th, 2022
Verified purchase

My orders were always quick, affordable and gorgeous! I absolutely love, love, LOVE this line!

Value
Shipping
Quality

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jenn,

It’s great to read your feedback and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!

Best,
Mary

Thumbnail of user jennicag1
Canada
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

The fabrics used were poorly described, so I only wear half the stuff I ordered.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennica,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our products. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user jeannettek44
Mississippi
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Great product! Easy site to shop or cancel order. Easy to skip a month too.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jeannette,

We're so glad that everything worked out for you. We here at Fabletics do our best to provide great services and products to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.

Best,
Allison

Thumbnail of user brittanyl465
Massachusetts
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

The materials used now are nice, but either way too soft or way too firm.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brittany,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user piperh13
Hawaii
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Everyone is so friendly and I love shopping here. The new stuff is the best

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Piper,

Thank you so much for your positive feedback! We are very glad that we were able to satisfy your needs! We appreciate the time you took to share your experience with the other members. Hope you have a wonderful day!

Best,
Allison

Thumbnail of user debbieh1121
Canada
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Love the products but you seem to make it harder to skip the month now.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Debbie,

Thank you for sharing your experience with our products and skipping the month. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user jamies1164
Ohio
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Response time was slow and it was hard to find what I was looking for

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jamie,

We always aim to deliver a great experience. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user leonag35
Canada
0 reviews
0 helpful votes
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January 11th, 2022
Verified purchase

I love the quality and the feel of everything I buy there! Great fit too!

Date of experience: January 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Leona,

Thank you for taking the time to share your awesome experience with others! We're glad you're enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user taniac144
Canada
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Love their leggings and everything else I purchase. Don't get leggings from anywhere else now

Date of experience: December 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Tania,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your leggings! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user keithm1151
Hawaii
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Easy purchase and wonderful fits. The pants are very comfortable and the tops fit well.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Keith,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Mary

Thumbnail of user robink564
New York
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Love all my Fabletics clothing - fits great, washes great and lasts without pilling and stretching!

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Robin,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. Enjoy your day!

Best,
Lia

Thumbnail of user austina176
Ohio
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

It was a very good experience they came very quickly and they are incredibly comfortable.

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Austin,

Thank you for the nice words that you said about our products and our shipping policy. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user kayh363
Florida
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

Great product easy to order and shop sales. I enjoy using the app to shop.

Date of experience: October 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kay,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user clovesn
Massachusetts
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

It's a really like it! It fit very well nd the fabric is very good

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cloves,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user josephh1806
Colorado
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

The trade off for the discount is struggling to get them to cancel your subscription.

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joseph,

Thank you for sharing your experience with our deals and canceling your VIP account. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user nicolam210
Canada
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

I do not like if you are not buying anything you have skip each month

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Nicola,

We appreciate the feedback you shared regarding the skipping option we have. Our Member Services Team will be contacting you right away to further help you.

Best,
Lia

Thumbnail of user gretchenm146
Florida
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Love the quality of the product. Love how it fits to my body so well.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gretchen,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user marrantza
New Jersey
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

Fabletics is the most comfortable Gym clothes that I own. I just like the material.

Date of experience: September 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Marrantz,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user michellem3560
Michigan
1 review
0 helpful votes
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March 2nd, 2022
Verified purchase

Great products and great prices. Truly appreciate how promptly I received everything I ordered too.

Date of experience: March 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Michelle,

We are glad you are enjoying our products and services! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!

Best,
Zeth

Thumbnail of user elizabethr2117
Illinois
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Items I want are often out of stock and the items I do purchase often don't fit well.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Elizabeth,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user nickr871
California
1 review
0 helpful votes
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July 1st, 2021
Verified purchase

Who do I talk to to fix this? Why am I being charged every month when I am not purchasing anything?

Date of experience: July 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Nick,

Thank you for writing a review! We continuously strive to satisfy our member's needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user tammies85
Missouri
1 review
0 helpful votes
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August 1st, 2021
Verified purchase

I always find something that I like in the store and I love how the leggings fit me.

Date of experience: August 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Tammie,

Thank you for taking the time to share your awesome shopping experience with others! We're glad you're enjoying your leggings! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user rachelleo19
Iowa
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

I was greeted as I entered the store with a smile. The staff was very approachable and helpful.

Date of experience: August 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Rachelle,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Thumbnail of user deenap31
Tennessee
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I like the leggings but most of the time, they were out of stock for the style and size I wanted.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Deena,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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