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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,605
Neutral
262
Negative
1,131
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Professional and efficient”

Evelyn A.
12/12/24

I've used fabletics for about over a year now and have always had a positive experience with them. I love their high quality products and they give you awesome customer service. I've had to change the size on a few items on multiple occasions and have never had an issue. Shipping is also super fast! Thanks!

Date of experience: 12/2/24
See positive reviews
Top Critical Review

“Misleading Advertisements”

John G.
12/12/24

I recently purchased a few pairs of shorts from Fabletics are various colors. Their advertisements claimed that the fabric hides sweat. This is completely false. The light blue and grey shorts show all sweat especially in regions where you do not want to see discoloration of the fabric. Sometimes it looks like I have urinated myself. I do not recommend their shorts, unless you buy only black.

Date of experience: 12/2/24
See critical reviews

Reviews (11,490)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user lesleym168
Texas
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

I have absolutely loved every single thing I've ordered! Will continue to order monthly!

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lesley,

Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Thumbnail of user andreac1344
Michigan
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Everything fits amazing! Best leggings ever. Stay in place during toughest workouts.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andrea,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user kellyr774
Michigan
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

I won't be buying any other merchandise from Fabletics

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kelly,

Thank you for writing a review regarding our products and pricing. We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user sarahs2846
Indiana
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

I enjoyed being a member and building up my wardrobe with some athletic gear.

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sarah,

We're so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!

Best,
Zeth

Thumbnail of user franzw10
Connecticut
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

Very helpful and great experience. Representative helped solve the issue.

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Franz,

Thanks for writing a review! Fabletics promises to provide high-quality products for you as well as an outstanding member service experience. Have a great day!

Best,
Nelle

Thumbnail of user ginaj167
Arizona
2 reviews
0 helpful votes
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November 1st, 2022
Verified purchase

Almost always a hit! Wish more selection in men's.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gina,

We are glad you are enjoying our products! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user austing153
Washington
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

Love the clothes. Nothing shrinks, fits my body well.

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Austin,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user tinam1090
California
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

Love the fabletics leggings, support bras they keep everything tight! Need more

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Tina,

Thanks for writing a review! We promise to provide high-quality products for you as well as an outstanding member service experience. This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you! Thank you for showing us some love!

Best,
Nelle

Thumbnail of user marthac1108
Texas
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Not wow by the prices.
Too expensive. Maybe if I can get them super discounted then yes.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Martha,

We always aim to deliver products of good quality at a reasonable price. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user lindam4833
Idaho
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

High quality, low price. Dependable service, too. Customer friendly.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Linda,

We are glad you are enjoying our products and services! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user ashleyd921
Texas
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Horrible customer service. Cheap products. Fact that I have to further explain

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ashley,

Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user julies2599
Arizona
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Love my athletic wear. Sports Bra's and stretch pants. Great quality. HIghly recommend!

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Julie,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user melissar1818
Canada
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Great quality and makes you feel like a million bucks.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Melissa,

We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user cherylt780
Pennsylvania
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

The most gracious and professional your team is exemplary.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cheryl,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Thumbnail of user alexanderv228
New York
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Prices are confusing and the membership is terrible

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alexander,

Thank you for your review. Our Member Services Team will contact you right away to assist you with your pricing concern.

Best,
Renz

Thumbnail of user aliviaw5
Idaho
1 review
0 helpful votes
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September 23rd, 2021
Verified purchase

I love them my favorite and will be wearing these everyday

Date of experience: September 23, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alivia,

Wow! Thank you for the positive feedback! We are happy to know that you love all our products.

Best,
Nelle

Thumbnail of user hollim11
Texas
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

Very good quality and fit. Always happy with my purchases.

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Holli,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Cathy

Thumbnail of user brooklynh30
Michigan
1 review
0 helpful votes
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March 6th, 2023
Verified purchase

Love having help when shopping in store! Workers are always friendly and approachable.

Date of experience: March 6, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Brooklyn,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our staff in one of our stores. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user nicolet405
Minnesota
1 review
0 helpful votes
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August 4th, 2020
Verified purchase

Diana is fantastic! She always shows items I'd never even look at!

Date of experience: August 4, 2020

Thumbnail of user aimees169
Virginia
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Ordered online … then 2 weeks later a charge of $60 for membership fee. I do not recommend.

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Aimee,

Thanks for sending your review! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user ac1100
Georgia
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Site worked fine. Product as expected. Required to enter more info so here it is.

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amber,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user danyleb
Delaware
1 review
0 helpful votes
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September 4th, 2021
Verified purchase

They fit true to size. Love that you can mix and match pieces

Date of experience: September 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Danyle,

Thank you for taking the time to share your awesome shopping experience with others! We're glad you're enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user amym3058
Florida
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

I paid for expedited delivery (2 day) and received merchandise 10 days later. Not pleased.

Date of experience: February 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amy,

We are sorry to hear that you were not happy with our shipping policy. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user deannah344
Ohio
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

They always have a great selection to cover whatever I need.

Date of experience: February 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello DeAnna,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user demetressg
Michigan
2 reviews
0 helpful votes
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February 4th, 2023
Verified purchase

I found the sizes to be somewhat off and there was no readily available return or exchange

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Demetress,

Thanks for sending your review! Your feedback about our product sizing and return/exchange process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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