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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,611
Neutral
265
Negative
1,136
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Great quality”

Jose L.
11/20/24

Ordered several performance shirts. All fit perfectly and really quality materials. Used my credits to get an even greater value. But worth the price. Also, very quick delivery. Will continue to purchase from Fabletics.

Date of experience: 11/10/24
See positive reviews
Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Date of experience: 10/1/24
See critical reviews

Reviews (11,490)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user catherined621
Virginia
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Catherine,

It is with great regret that we received your feedback regarding the prices of the items we have. A representative from our Member Services Team will contact you right away to help you.

Best,
Lia

Thumbnail of user ameliap74
Georgia
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Good knowledge about product, polite, friendly and open to achieve goal

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amelia,

Thank you for the positive feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Mary

Thumbnail of user bretth285
California
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Took 2.5 weeks to show up. Received no good tracking information

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brett,

Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user andrear912
Connecticut
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Everything that I bought was perfect! Arrived on time and in a safe package!

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andrea,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide for our members.  Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user bradent12
Illinois
2 reviews
0 helpful votes
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May 26th, 2022
Verified purchase

It was great and I love the shorts, just took a little long to ship.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Braden,

We appreciate the feedback you shared regarding our shipping policy. Our Member Services Team will be contacting you right away to further help you.

Best,
Lia

Thumbnail of user deannab315
Kentucky
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

I had a great experience and will definitely be ordering more in the future

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Deanna,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Mary

Thumbnail of user aaronk424
Georgia
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Still haven't got my package. It's been almost 2 weeks.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Aaron,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user amandab2397
Wisconsin
2 reviews
0 helpful votes
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May 26th, 2022
Verified purchase

The app often freezes or glitches, however I live in Fabletics and they hold up well for lifting.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amanda,

Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our app/website. Our Member Services team will contact you right away for further assistance.

Best,
Zeth

Thumbnail of user annak1164
Texas
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Super cute! Fits great! I can't wait to wear it on our vacation that's coming up!

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anna,

We're so glad that everything worked out for you. We here at Fabletics try our best to provide the best service to our members. We appreciate your feedback and would like to assure you that we will strive to improve our members' satisfaction.

Best,
Allison

Thumbnail of user colbym50
Colorado
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Was supposed to have 3 pair of underwear and only received one

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Colby,

Thank you for writing a review! We would love to assist you further with the concern you had with your order. A representative from our Member Services Team will email you shortly.

Best,
Dean

Thumbnail of user garyb1807
Massachusetts
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Everything I have ordered fits and very comfortable.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gary,

Thank you for taking the time to provide comments and for sharing this with others. We are happy to discover that you like our products and our sizing.  

Best Regards,
Clark

Thumbnail of user brittanym611
Georgia
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

No help with shipping order going to wrong address

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brittany,

Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user ashleyb1576
California
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

Everything was great, thank you so much! Will be back for sure!

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ashley,

Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our services.

Best Regards,
Clark

Thumbnail of user marjorief165
Canada
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Overall good quality, but would like to have less synthetic fabric

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Marjorie,

Thank you for writing a review! Your feedback about our product is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user kima794
Canada
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

I love this brand. It's great quality with decent pricing.

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kim,

Thank you so much for loving our brand! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user francesw453
Washington
1 review
0 helpful votes
  • Send Message
May 9th, 2023
Verified purchase

Great price, order delivered promptly, feel and fit is amazing.

Date of experience: May 9, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Frances,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user annt527
Canada
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I love Fabletics because it's very comfortable and true to size

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ann,

Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!

Best,
Renz

Thumbnail of user yendriec
California
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Fabletics, make me feel good and very comfortable in my own skin. I love every detail!

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Yendrie,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user crystalw626
Georgia
1 review
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase

They do not restock sizes and styles. My son ordered the kind he liked but limited on colors

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Crystal,

Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user michelleo905
Canada
1 review
0 helpful votes
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January 18th, 2022
Verified purchase

Thank you so much for everything, love all my outfits

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Michelle,

We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!

Best,
Cathy

Thumbnail of user daniela1355
California
1 review
0 helpful votes
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January 18th, 2022
Verified purchase

Quality material, excellent fit and easy purchasing

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Daniel,

Thank you for sharing your wonderful experience with us! We are happy that you are enjoying our products and satisfied with the quality of our items! May your days be awesome!

Best,
Jane

Thumbnail of user eishahm
Canada
1 review
0 helpful votes
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January 18th, 2022
Verified purchase

I cancelled and they still charge me so I'm very dissatisfied

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Eishah,

Thank you for writing a review! We are very sorry to hear about the inconvenience you have experienced regarding the VIP membership. Our Member Services team will get in touch with you right away for further assistance.

Best,
Zeth

Thumbnail of user peytonm54
Pennsylvania
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

You scam people into thinking they are just buying shorts

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Peyton,

Thank you for taking the time to leave a review and we want to know more about it. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Clark

Thumbnail of user eugeniak28
Florida
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

Weather online or at the store my experience is always great!

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Eugenia,

Thank you for sharing your great experience with us! We always make sure to give you a seamless shopping experience possible. Have a great day!

Best,
Dean

Thumbnail of user fabioc57
Massachusetts
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Wish there was a bit mor variety. Love the product

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Fabio,

We appreciate the feedback you shared regarding the options we have online. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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