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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user dorothyg726
Canada
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Good service, had no issues with delivery and availability of product.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dorothy,

We are glad you are enjoying our products and selections! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user brookes346
Kentucky
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

It's one of the only places I shop. They have awesome sales. And great quality cloths.

Date of experience: May 28, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Brooke,

Thank you for such a wonderful review! We always strive to set a standard with the quality of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user nathanw443
New Mexico
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Was really disappointed, not worth the money, might as well go to a tj maxx

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Nathan,

Thank you for sharing your feedback! We always like to know what our members are thinking so we know where to improve.  A representative from our Member Services Team will be contacting you immediately.

Best,
Kim

Thumbnail of user christinew1368
Oregon
2 reviews
0 helpful votes
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May 26th, 2022
Verified purchase

Product came quickly and was Great quality. Would order more from that line in the future

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Christy,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user francisc357
Minnesota
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Took 10 years to come. Matter of fact it still hasn't came. Good ahh deal tho

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Francis,

We are glad you are enjoying our promos! Your feedback about our shipping timeframe is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.

Best,
Zeth

Thumbnail of user brittanyl505
North Carolina
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

Purchasing experience is easy. Shipping takes forever now.

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Brittany,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user barbm279
Georgia
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

Expensive, Items not in stock
Slow shipping methods

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Barb,

Thank you for taking the time to leave a review. Your feedback about our pricing and shipping/delivery is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user angelap1328
Iowa
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

The associates are wonderful! They go above and beyond for their customers!

Date of experience: May 26, 2022

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Angela,

It’s great to read your feedback about our Member Services Team and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!

Best,
Allison

Thumbnail of user cherryb66
Georgia
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

I love every leggings purchased! They are the best quality!

Date of experience: December 9, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cherry,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your leggings! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user anneh733
Colorado
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

One item generally doesn't fit or comes.as advertised but returns are easy

Date of experience: May 26, 2022

Thumbnail of user pamelaf1587
Texas
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Did not receive it, no assistance from the website

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Pamela,

It is with great regret that we received your feedback regarding your order. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user adamr820
North Carolina
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Not a fan of the subscription model and have found sizes vary different by style.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Adam,

We value our members, and your feedback about your shopping experience is so helpful for us to hear. One of our Member Services team will get in touch with you right away.

Best,
Tina

Thumbnail of user ashleyw1026
North Carolina
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Easy to order, love the quality and color options. Everything fits in my size too

Date of experience: May 27, 2022

Thumbnail of user barbs264
Florida
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

I love your clothes. They are always good quality.

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Barb,

We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user angiea209
New York
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

I love the monthly edit. It gets me excited about working out.

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angie,

Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products and services.

Best Regards,
Clark

Thumbnail of user canap
Georgia
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

I am always more that satisfied with my orders, just wish they didn't attract lint and hair so much

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cana,

Thank you for your feedback and we want to know more about it. We want to keep our good reputation for pleasing our members. Our Member Services Team is here to help you in any way they can. Someone is sending you an email right now.

Best,
Clark

Thumbnail of user kimw1156
Canada
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Love your fabric great customer service only wish you have more colors in stock.

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Kim,

Thanks for sharing your feedback on our selections! We always welcome the opportunity to improve our products and services.

Best,
Tina

Thumbnail of user catherined621
Virginia
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Catherine,

It is with great regret that we received your feedback regarding the prices of the items we have. A representative from our Member Services Team will contact you right away to help you.

Best,
Lia

Thumbnail of user bretth285
California
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Took 2.5 weeks to show up. Received no good tracking information

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brett,

Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user andrear912
Connecticut
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Everything that I bought was perfect! Arrived on time and in a safe package!

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andrea,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide for our members.  Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user vernond25
California
1 review
0 helpful votes
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February 4th, 2020
Verified purchase

Able to find what I need and order easily. Orders also arrive so quickly.

Date of experience: February 1, 2020

Thumbnail of user bradent12
Illinois
2 reviews
0 helpful votes
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May 26th, 2022
Verified purchase

It was great and I love the shorts, just took a little long to ship.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Braden,

We appreciate the feedback you shared regarding our shipping policy. Our Member Services Team will be contacting you right away to further help you.

Best,
Lia

Thumbnail of user jarenl3
Arizona
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Can't cancel my subscription and got charged for the vip coin

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jaren,

Thank you for taking the time to leave a review. We are saddened to know that you are thinking of closing your account with us. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user anthonyb2092
Washington
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Love 'em wish I had a pair for every day at the gym

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anthony,

Thank you for the great feedback on our products It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at Fabletics.

Best,
Mary

Thumbnail of user alexandram395
Canada
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Good clothing but having to skip the month every time so I don't get charged is very frustrating.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alexandra,

Thank you for taking the time to leave a review and your feedback about our skip-the-month feature is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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