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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    845
  • Value
    852
  • Shipping
    830
  • Returns
    594
  • Quality
    811

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53%
Positive
1,730
Neutral
279
Negative
1,258
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,784)

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Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user craiga525
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I've had mixed feelings about the products from Fabletics - the shorts I've gotten have lived up to expectations, but the pants fall way short of the look on the website and the images/descriptions. For the shorts, my normal point of comparison would be to Lululemon, and the Fabletics shorts are good for a "less expensive" option - they come across as more "workout short" compared to the Lulu shorts that are more "do anything", but still a good option. I'd put them in the spectrum pretty much in-between "sporting goods store private/generic label" shorts and "higher-end, quality all around use shorts".

The pants - a complete waste of my money. I've tried multiple different pants that are marketed as if they can have the look to fit any situation, but the reality is they are workout and lounge wear worthy only! They aren't an option for anything where I would wear anything from jeans or higher/nicer. I've given one pair away to my son because there's no way I'll wear them for anything, even as workout type pants since I've got others that work better for that.

As far as the website and online shopping experience - it's a giant mix of a) listing the same product multiple times but just in another color, b) products that appear extremely similar and require you to either know about each or have to do detailed comparisons to figure out what's different, c) different "sets" of products where you're trying to figure out what's what, and d) the different pricing options as a regular shopper, a VIP shopper, or the "credits". The website managers definitely don't ascribe to "keep it simple stupid" or "less is more".

Date of experience: October 1, 2024

Thumbnail of user opalh28
California
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Love the internal pocket and outside pocket options. The fabric is soft and comfortable. I did have some quality control issues with the correct size ordered but the incorrect size being shipped and delivered. Not to mention that I selected to skip a few months, however, I was still charged the VIP membership. The fact that I still have bundles I purchased in Fablectics infancy is a testament to the quality of their products.

Date of experience: September 1, 2024

Thumbnail of user daley99
Maryland
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I am satisfied with the clothes I got. However, I have cancelled my account and unsubscribed from emails because I don't need new workout shorts and tees every month. I have "unsubscribed" several times and each time received confirmation that I have unsubscribed successfully. However, the endless harassing emails never stop and I am continuing to get them. Make. Them. Stop!

Products used:
Shorts, t shirts, and jacket

Service
Value
Shipping
Quality

Date of experience: September 2, 2024

Thumbnail of user kellyo675
Georgia
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

The products are very good. The Fabletics business model however is very confusing and disieving. Way to many texts announcing sale items that are beyond cheap, then when using your prepaid credits the product pricing feels that like its retail +. Cancelled my memvership and still am recieving sale texts. Can't get them cancelled..

Date of experience: September 2, 2024

Thumbnail of user reginab585
Florida
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I had to done a return and went in store to e see if the sizes I needed were available. The staff was great! Very pleasant and helpful.

Date of experience: October 4, 2024

Thumbnail of user tammym1900
Louisiana
1 review
0 helpful votes
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October 11th, 2024
Verified purchase
• Updated review

Never had a bad experience with them and can't wait for the collaboration with my exercise studio Hotworx!

Date of experience: October 1, 2024

Love Fabletics
June 14th, 2024
Verified purchase
• Previous review

Love everything I've gotten from y'all. Love the extra compression and pockets.

Date of experience: June 4, 2024

Thumbnail of user irenek273
Texas
2 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

I was disappointed with the git and with the quality of the fabric. After one wash it looks two years old :(

Date of experience: October 5, 2024

Thumbnail of user beverlyr686
Utah
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Ordered a couple different styles. One style was great, the other didn't fit. I returned the pair that didnt fit and wanted to order the same size different color that did fit. It is no longer available.

Date of experience: September 1, 2024

Thumbnail of user adamb2230
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Best running shorts and athletic clothing I have ever worn! Cargo shorts are surprisingly good. I recommend everyone give them a try!

Date of experience: October 1, 2024

Thumbnail of user natalier805
Costa Rica
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

In love with the brand! Have been a customer for a while now and is my go to brand for workout clothes.

Date of experience: October 4, 2024

Thumbnail of user katiem1076
California
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I love the pants I got but the were WAY too big! I arranged to exchange for a size smaller, took them to Ulta and the cashier said because I didn't have the tags, I couldn't return them. So I'm stuck with pants that go up past my boobs.

Date of experience: September 2, 2024

Thumbnail of user sheilak398
Michigan
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I LOVE Fabletics. The website is easy-to-use and if you have a problem with an order the costumer service are very friendly and accommodating.

Date of experience: October 4, 2024

Thumbnail of user rogesg
Florida
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

The quality of items is good but Overpriced. I cancelled my membership. The customer service is good, kind and helpful.

Service
Value
Shipping
Returns
Quality

Date of experience: October 4, 2024

Thumbnail of user tw868
Utah
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I can't wash the disgusting smell out of these clothes and they're making all my other clothes smell the same too. I'll never buy Fabletics again.

Date of experience: October 1, 2024

Thumbnail of user sueanng2
Massachusetts
2 reviews
0 helpful votes
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October 11th, 2024
Verified purchase

I saw you was selling sets for $19 so I tell myself I could teate myself to some new working scrubs pants and top I only received top no bottom I was very upset.

Date of experience: October 1, 2024

Thumbnail of user cindyw1267
Washington
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

Cart doesn't show prices. Can't tell if I'm getting sale price for example on the 2 for 1 items! I also need to see my total in cart before I check out!

Date of experience: September 7, 2024

Thumbnail of user wendyp835
Washington
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Struck out this time. Didn't realize the shorts were like shapewear, otherwise no specific complaints.

Date of experience: October 8, 2024

Thumbnail of user garrettp115
Georgia
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I only signed up for a sale. The regular price for the clothes is not worth it, but I really like the shorts I purchased. I would buy more for the sale price but it's not worth having to remember to skip a month until another sale. Also, the vip membership price isn't worth the credit to one item because the men's clothes aren't as expensive as the membership price for the credit. Not a good deal.

Date of experience: September 1, 2024

Thumbnail of user jerrilla1
Illinois
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Great designs and colors. I enjoyed the beginning offer. The products were of good quality, and I liked the shorts with the spandex included. In my opinion, the value of the deal goes down each month. I don't see the value of the 59.99 each month for one new pair of shorts. Again, love the product, but being forced to pay almost $60 a month after such an inviting intro wasn't sustainable for me.

Date of experience: September 1, 2024

Thumbnail of user traciee46
Wisconsin
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The two sets of scrubs are great. They are comfortable, wash and dry fabulous. I really am impressed with the quality.

Date of experience: October 1, 2024

Thumbnail of user paulf2231
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I feel as though this website is a scam tricking you when you into an unwanted subscription for a simple purchase.

Date of experience: October 1, 2024

Thumbnail of user deborahm1181
Arizona
4 reviews
0 helpful votes
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October 11th, 2024
Verified purchase

I thought I would get something every month but see I pay a fee to buy clothes with the credits I have already paid? Will be canceling my membership

Date of experience: October 1, 2024

Thumbnail of user jackiep517
Florida
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Pants were not what I was wanting. Then they charge you this ridiculous fee after the fact & won't fund your money.

Date of experience: October 4, 2024

Thumbnail of user sarahm4129
New York
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

I was able to get someone on the phone and reverse the charges for my monthly membership when I wasn't able to cover the cost.

Date of experience: October 7, 2024

Thumbnail of user alexp1607
North Carolina
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

It still seems like the filters don't actually filter out what they need to. You can click on items and they won't have small even though I filtered for just small.

Date of experience: September 5, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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