Fabletics

I was a new customer but from the beginning I had problems with the order I placed. The lack of communication and the fact that more order was rejected for what ever reason they want to make up they still had no problem charging my account. Now I have to wait 7-10 business days to get my money back. I will not be ordering again from them and to my fellow consumers beware if you do.

I tried ordering a couple pairs of joggers from them for my girlfriend and when we got them they were very different than what they looked like online and were very thin. When I tried to return them for my money back the customer service person told me that I could not, but they would give me store credit. I ended up doing that and tried 2 different joggers, both of which were disappointing. They did not taper like the photos showed and the sizing was not similar between products as a medium fit for one style and was not even close for the other. I contacted customer service again and they only gave me the option for in store credit. They also only refunded me a fraction of what I had spent.

As always, my products shipped quickly and arrived in good condition. I can usually find styles that are appropriate for my age and shape. Fabletics offers a wide range of colors, styles and sizes if you are quick to order.

Bought one thing off of an ad I saw and the charged me a monthly membership for months without me noticing--yes I get that's my fault for not paying attention but I was still pissed and come to find out I cant use my couple hundred dollar credit for the discounts?!?!? What a load of $#*! I have to spend more money to get deals.
Customer service sucks, the clothes are super plain and the company just sucks.

First of all the mislead you with false advertising on the price. The.ca price is in USD though it never says that. Then When I went to return some products, it showed the package had arrived and they claimed it hadn't 2 months later still look for my refund. Dealing with their customer care team is almost laughable. They actually rude. But I feel for them to some degree considering they probably have to deal with upset customers none stop.

Don't be taken in by the offer of a full outfit for £22. To get it, you have to sign up for their VIP membership at a cost of £44 per month. You have to either buy or keep rolling over your credit so as not to be charged. A lot of people have unknowingly signed up for this because of the misleading website, not realising until they've already given the company a couple of lots of £44 - money they can never get back. Rip off merchants.

I have been with Fabletics for over 5 years. I haven't purchased in a while, but when placing an order I was unable to receive a discount for 50% off on items that were having a promotion if I used my membership credit. I called an asked them why and the woman I spoke to was rude and would not make exceptions.

I love Fabletics. Comfy, thick leggings. I am very happy with the quality and the fact that you can wear them comfortably without worrying about them being see thru and they do not roll down like all my other leggings.

My first order was delivered just fine. I tried them out and found out that the pants are too long so I want to return or exchange online, BUT they don't allow me to do online meaning that I have to call them. I haven't call them because I was thinking to just let it goes, then my friend told me that her account was charged automatically without knowing about this VIP membership program. Don't fall into their trick. Don't try the first outfit for $25. They are not worth your money and you are locked to pay $49.95 a month for their VIP membership.

The good: the clothes are comfortable, and when on sale are worth the price for the quality. Shipping updates and notifications come quick and often as they should. The bad: service is meh. They seem to auto enroll you into their Fabletics monthly club with little notice. When trying to make an exchange for pants, they sent the right length, but the waist size was still wrong.

It sucks to have yoga pants that are so sheer you feel uncomfortable in a class. Nothing that I have bought from Fabletics has done that yet, and let me tell you, I wear the hell out of these leggings.

I ordered the 2 for $24 promo and was charged higher because I live in Australia. Even after adjusting my region the site still
Claimed I am eligible for the promotion. WRONG! Do not promote something that is so false!

The merchandise is garbage quality
It's overpriced
It rarely is sized traditionally
They add dumb handling fees that no other online retailer adds
They charge restocking fees

Can't wait for the day they go out of business. I will throw a party

Avoid at all costs
Do not use
Find any alternative

These shorts were amazing! They didn't ride up on my legs or my butt, made me feel confident and super comfy. The sports bra stayed in place and kept everything in place. I'm gonna have to order more of these!

The first time I ordered, everything went smoothly, I received a great deal on my scrub set, and they shipped/arrived in a very timely manner. The scrubs themselves did run small, but I was able to start an exchange for the same set in a different size without any difficulties. They are now my favorites and I just ordered a second pair in a different color for my other job. Will probably end up buying a third at some point.

None of the clothing I ordered were of good quality, and quite frankly, didn't feel good to wear.

I jumped through hoops to get a return label, and am told that I would get refunded in a few days.

Over a weeks later I get a partial refund - about $150+ less than what was expected. I've reached out for assistance by email and phone and am still waiting for a reply. Such a scam. If I could give 0 stars, I would.

I like the products, however, they are very expensive and yet have worse customer service than a discount store or other reasonably priced online site. They are unresponsive and refuse to answer questions. They only try to sell you more.

Working with Fabletics has been the best retail work experience I have ever had. The team environment is always positive and constructive, and management was always very supportive of employees lives.

While I did like the quality of the clothing- I closed my membership November 2021 - I still had £19 credit on my account. I have contacted Fabletics about 10 times to try to get my money back but still 5 months later there is no success. It now says it doesn't recognise my email. This is appalling and a warning to others who consider joining the membership.

I just ordered an outfit this morning- I should have read reviews prior. Apparently upon ordering, reviews state that you will be charged $50.00 unless you purchase something each month.

So I called this morning to take myself off of the VIP membership. Surprisingly taking myself off the VIP membership would also cost me my "first order at $25.00". That was cancelled too.

Too bad - Just beware.

The worst and I let them know I was slamming them all over the internet and they are still charging my credit card and will not let me cancel. They never answer phone and say they cannot accept over email. I now cant stand Kate Hudson when I see her. Her lack of not caring what a business sponsored by her is shocking. Never gonna give her another movie cent from our family. They have 65.$ of my money they wont refund.

Check the size chart and then size up two sizes if you are a curvy chick. The quality is great. I would love to see more styles such as cropped leggings. Customer services is very responsive and returns are easy.

I love the pieces that I keep from my orders. However, finding my size/pattern/color/style is getting very hard when shopping. Many time items are not available. I've returned several pieces over my last few orders due to the cut or fit being really wonky. Sometimes it the fabric that's an issue, but most times it's the way the piece is cut which makes the fit very off.