Fabletics

I ordered 2 shorts for $24 and received 1 pair and was then charged $60 for a membership I did not select nor want. It took multiple calls to get this rectified. The one pair of shorts I did get were average at best and not particularly well made. Customer service was rude and unhelpful.

Do not get conned! Their emails that make you think the leggings are on sale. They are very clever and make their emails look like they are on sale but they are not. In TINY letters next to the reduced price it says VIP which basically gives them the right to take £49 out of your bank each month! At no point was I emailed to say I had become a VIP member and only found out when £49 left my bank this month so they rely on you not having read the EXTREMELY small print and the only time you realise is once they have taken the first payment of £49! I have just looked again online and it is almost impossible to see what you are agreeing to by buying at the reduced price... shocking tactics! And surprise surprise I couldn't get through today on chat and they didn't call back so I could cancel my membership which I never even realised I had. Disgusting and misleading and I am not sure how they get away with it. Lesson learnt... but be warned... it's no better than a scam!

Read the fine print and know what you sign up for exactly before making a purchase. I knew exactly what i was getting into when I made the first purchase. I am very satisfied with the products and don't have problems with exchanges because i order my size and not one smaller or bigger. =D

More than two pairs that I've bought have gotten a hole in them the first time I wore them before even wearing them out of the house. The material is super cheap to consistently have small holes in them for no reason.

I have been a Fabletics customer for years and wear their leggings almost daily! Living in the Midwest, they are amazing layered in the winter and just perfect in the summer. My go-to all of the time. Can't beat the quality and the only time I had an issue, I was able to exchange seamlessly

First of all I ordered 2 sets and received the wrong size in one set. Now I have to go thru the hassle of returning them. The scrubs are comfortable but not true to size and the inside seem of the legs rubbed my legs raw during a 12 hour shift. Would not purchase again

I love the clothing and the service. I am a little confused on the use of member credits but that is really homework I need to do. It would be nice if it were more clear though.
Great company and great product!

I had a Fabletics membership a few years ago and had stopped for budget reasons. I rejoined excitedly but have been disappointed with the style, fit and quality of the items I've received. Sadly, I am going to cancel my membership again.

I have been disappointed for a while with the style options on Fabletics. I loved the solar style leggings with the mid-rise waist. They now offer mostly high rise leggings which do not appeal to me. And they don't carry bright colors in what mid-rise leggings they do have. The only reason I placed this order is because the young lady I talked to about canceling my subscription said I should use up my points. Options were very limited for my preferences... That said, I am not their target audience.

Bought clothes on a sale and was required to agree to be a VIP member. I did not realize that I would be automatically charged 49.95 each month. Fabletics says that the charges did not go through, my back statement shows otherwise.

Comfort meets flattering. They have seen me through my whole journey from a size 14 to now a size 6
For those who have or are about to place their first order know that the 2 for $24 leggings discount is when you become a VIP which is signing you up for their monthly subscription which is $50 a month. The $50 a month has gotten me VIP exclusive outfits which are regularly $90-$100 sets but I don't pay anything because of the subscription I paid for the month. And the subscription doesn't limit your purchase choices either. You don't just have to get the VIP exclusive ones, you can buy anything and the subscription price just goes toward your purchase as a credit, it's not charging you to be a member. If I don't want or plan on getting anything for a certain month, I can put a pause on my subscription which you can easily do online or the app. It took me a while to understand how it all works, but there you have it!
Will continue to buy!

I don't like that you take money out of my checking account every month. It has taken me 3 months to cancel this membership. Everytime I tried to chat the bot would hang up or there wasn't a cancel membership button until this month.

I frequently shop with fabletics and i love being a part of the vip because i get access to so many good sales and new releases, it's definitely worth the membership price. I recently got the mother and daughter set for Mother's Day and it's still the cutest thing ever, I definitely recommend this business

I was foolish enough to sign on and they at the check out tells you that you will be receiving a shipment periodically and get charged for it. I quickly asked the Customer Service to get me off the site and scrub my information. They said they cannot do so. All this site is just to get you hooked, sell stuff to you you do not want, and get your information and sell it. I am not happy about this. People should tell everyone not to even sign up for any deals with any sites until you know what you are getting into.

I really liked these leggings which is why I was super upset when they ripped at the seam. This was the second pair to go. The first pair ripped after one wear. The second after about 5 months of me wearing them maybe two to three times a month. I let customer service know and they just said they wouldn't replace them so I opted out of the month VIP and am happy I did. For leggings that are supposedly worth $60+, they are crap quality.

There is no standard or even a proper return process in the company which is shocking and ridiculous for a customer since this is one of the most basic requirements in an online shopping platform. There is no return label provided in an email or the online account for an easy & quick access to print. Rather the customer support needs to be contacted each time to acquire a copy of the return label and that is too much of the customer's time consuming and a tedious process. This stressful process simply makes one feel like not shopping from here again!

I have shopped with fabletics a few times in the past and last month i tried to cancel my membership, after doing so i received a charge on my card for their monthly fee so i reached out to the live chat. After going back and forth with their customer service for a while i finally convinced her to give me a refund/cancel my membership. Then, I received another charge for the monthly fee this month so reached out again and was told that the agent had told me in our previous conversation that my account would be remaining active (which did not happen). Then after going back and forth with this agent I got my money back again. This time I was smart enough to screenshot the conversation for the next time this happens. I am very sad that this is happening as I like their products but the monthly membership is a scam and they will do all they can to keep taking your money.

The cloths were of such low quality it astonished me that they even made it through shipping. The 3 sets of underwear I bought lasted one month... they started splitting and tearing after the second wash. They force you into a monthly subscription service for their terrible underwear you would probably not buy again if you weren't sucked into the subscription. Which by the way is WAY to expensive, even if the product was any good. BUYER BEWARE

I have received 4 orders. I was particularly disappointed to receive a bra and leggings that were called the same colour name, but weren't the same shade. I have also returned other items. Thankfully, their return process is relatively painless.

I had ordered three pairs of under-garments in early April. After waiting a month I called customer service, they apologized and created a re-order. The package finally arrives but turns out to be all a size extra-small (I'm an XL), so now not only do I have to wait even longer but I have to make a print out and package it back [I don't own a printer] meaning I have to go out of my way with this hassle and prolong waiting period do to Fabletics hiccup. Now I've enjoyed this company's fabrics, they're comfortable enough for the price, but at this point, could of a least given me this product on the free, especially when being hanged up on by customer service twice for merely even presenting this free alternative. My goodness at least throw in some complimentary socks for my endeavors!

I really like my leggings. I had seen offers for 2 for $24 and finally decided to order. I placed an order for 2, received one and was charged $32. I have no idea how they so royally screwed up my order, but they refused to listen to my complaints. Canceled my subscription immediately. I hope to find other leggings I like as well, because I would definitely order more if they were a decent and reputable company.

I love the clothes, however the lack of sizing is limiting. Had to lose weight to fit into M pants, otherwise a L didn't look right. Actual waist inches x length inches would be much better.

Shipping is awful. After ordering, I'm always given a reasonable arrival date. The order never arrives by that date, and no new date is given. Just eventually shows up. And that day of arrival is usually so much later, that the new credit date is only a week away. Why would I pay for another credit if I JUST got new clothes? Amazon = 3 days, Fabletics = 3 weeks

Was very shocked when joining the Fablethics community when I saw the discounts members received. I wanted to splurge but was instantly turned off by the lack of diff colors and bigger sizes. Being xl has always made online shopping difficult and I do not think fablethics has created a solution. I would love if you added more xl and xxl choices!