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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,199 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    814
  • Value
    820
  • Shipping
    797
  • Returns
    569
  • Quality
    782

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.6%
Positive
1,471
Neutral
246
Negative
1,027
View ratings trends
226
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How would you rate Fabletics?
Top Positive Review

“Shop the new drop!”

Rakita W.
10/11/24

This is by far my favorite place to shop. Whether I'm going to work, the gym, or a date you guys have me covered. I would love to participate in the product review board. The new colors and styles are always amazing.

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Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

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Reviews (11,199)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1506) vip membership (457) credit card (335) kate hudson (209) vip member (265) sports bras (269) workout clothes (142) shopping experience (65) workout gear (66) quality products (120)
Thumbnail of user adamy498
Kentucky
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

The material is cheap and rips super easy. Mine broke by simply tying the strings which aren't even matched up correctly and leave you feeling like they aren't secure. They are cheap shorts and I won't be buying them again.

Thumbnail of user barbaraj1625
Colorado
1 review
0 helpful votes
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August 11th, 2024
Verified purchase
• Updated review

I use Fabletics a lot. It's a good mix of style, comfort, versatility and affordability — particularly if you take advantage of the membership and its perks. Occasionally I have issues with the fit and quality. But overall pretty good!

Cool, affordable clothes
January 1st, 2023
Verified purchase
• Previous review

Love the sales you get as a member especially. Looks at feels great. Lasts quite a while.

Thumbnail of user stephenl1851
Michigan
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

Be wary of any "negative option" billing schemes, which require you to opt-out or cancel within a certain time frame or else you get charged. This is what Fabletic's VIP program is. You have a short period of time (~4 days or so) every month to log in and skip your monthly "credit", otherwise you're charged over $60.

Thumbnail of user jenniferm6357
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Products are good but the website is cluttered, inefficient and slow to load, making it harder to make selections. I sometimes lose patience and end up not ordering. Shipping is also very slow.

Thumbnail of user katiev179
California
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

The actual clothing products received were very nice. Its the buying experience and customer service that will stop me from ever purchasing again. I ordered something with embroidery. It showed up with the embroidery on the wrong side. When I spoke with customer service they admitted its a known glitch that the picture showing where it would be shows it was wrong. I made my selection the location based on where the picture was showing me it would be. Instead of apologizing and making it right, they offered me 15% off one item in my next purchase. How can a company screw up with a known glitch and think that 15% off one item in my next purchase is making it right? After having to argue my point and not letting it go the best offer I got was 25% off my next purchase. Again, no offer to correct the mistake on the item I had already paid for.
After sharing my frustration with my purchasing experience with others, I'm hearing that this is pretty much what you get with them. It's a crap shoot if you're going to be happy with your purchase, if you're not, good luck because they don't stand behind what they sell.

Thumbnail of user lindal4338
Arizona
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I have been a member of Fabletics for years and tell everyone about how great the quality is and how much I love the styles and selection of fitness and athleisure. I buy lululemon, Vuori and Athletica too, but love my Fabletics as much as all the others, and at a very affordable price!

Thumbnail of user tashan30
Texas
2 reviews
0 helpful votes
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August 11th, 2024
Verified purchase

There is a level of customer service they have when I go in there. Everyone is so nice and they assist me whenever I need help with outfits. I definitely appreciate the love and beautiful outfits when I come here.

Thumbnail of user juana1149
California
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

It gets 110 plus in farmland California. Moisture wicking fabrics can be thinner. Cotton ones are good but will get wet, my ac don't work in my car and I do food deliveries so sorry for the hot butt.

Thumbnail of user paulal753
Wisconsin
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I am a long time subscriber to the Fabletics Website. I have ordered many great products. Now, I rarely find anything to order. Same old things. Just leggings and sport tops. Need more athleisure.

Thumbnail of user maryt3108
Pennsylvania
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Sizes are so inconsistent I never know what size to order.
Typically whatever size is suggested or I am trying order is never available. I always have to order a different size than I would like to. Prices are getting outrageous, and material is getting cheap and thin.

Thumbnail of user lisab5698
New York
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I really like the sports bras and leggings that I get from Fabletics - comfortable, supportive and durable.
As a member, occasionally the "skip the month" button doesn't seem to "take" and I wind up with a charge when I thought I had effectively skipped, which is frustrating

Thumbnail of user dant1198
California
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I have always had great experiences with Fabletics. Love their clothes and customer service. If any clothes don't fit right or I don't like them, they've always been great about returns and replacements!

Thumbnail of user tonyaw430
Texas
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

I love the Southlake Fabletics. The team is always so welcoming and I always make sure to wear my Fabletics gear from head to toe... free advertising... LOL.

My outfits fit perfectly and I constantly get positive comments at work and from family and friends.

Thumbnail of user kevenr17
Alabama
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

When you find your size, order it. Otherwise, you will not get the things you would like to have. Available sizes seems to be a problem for Fabletics.

Thumbnail of user candim53
California
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Always easy to order and track my shipments as well as get points towards future purchases and I always love the reviews from other customers. They're so honest.

Thumbnail of user chandras168
Pennsylvania
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I think it is ridiculous how the credits expire. It is my money that I paid and got nothing for it. This is the reason why I cancelled my membership. I lost over 200.00. I called customer service to get my money back and they denied my request.

Thumbnail of user artd174
West Virginia
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Love the quality products. They could improve on color choice for men's products. They run sales from time-to-time but only offer certain sizes and colors that are avaialable.

Thumbnail of user bethd563
Texas
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

The clothes are good quality. However, I'm busty, wearing a 34F, and fabletics doesn't do a good job with those bustier sizes. Few bra tops fit me. If they do, they flatten me and my boobs mush to the sides. I wear size Large pants and I want coordinating tops from Fabletics that fit better.

Thumbnail of user davidm11954
South Carolina
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I am getting so tired of every text they send me with these great deals. Yet when I go to site they are either always sold out of the items they showed me. What a scam

Thumbnail of user chrisp2782
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I live in a hot climate, in which it rarely gets cold enough to wear cold weather gear. I wish that Fabletics carried shorts and other warm weather clothing for a greater part of the year.

Thumbnail of user emilym3110
Tennessee
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I'm a larger woman, I purchased several items from fabletics. I ended up giving them all away. Nothing fit me. I didn't want to go through the hassle of returning the items.

Thumbnail of user megana1149
New York
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Overall it's good. I like that I can skip an unlimited amount of months. The clothes last a long time. Sometimes the sizing is off and I think the prices are ok.

Thumbnail of user jessicaw2511
Iowa
1 review
0 helpful votes
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October 15th, 2024
Verified purchase

I love the leggings and sports bras I get from Fabletics. They're super comfortable, they don't roll, they're squat-proof, and they dry quickly so I'm not drenched in sweat after my workouts.

Thumbnail of user debf221
California
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

While I enjoy the quality of the products, I'm not a fan of being tied into a membership and being charged for credits if I forget to skip a month. I end up buying items I don't need simply because I have a bank of credits. And I remain a member to ensure I don't lose credits. Meh.

Thumbnail of user ivonnef14
California
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I have been a member of Fabletics for several years, and they continue to produce great quality products, fashion driven, and excellent customer service. I totally recommend Fabletics to anyone looking for fitness fashion and products.

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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