Fabletics

First order when prices are at all time low fabletics was conveniently out of everything that my son wanted. He found "substitutes". First item that arrived 2 weeks after ordering had a hole in it. Had to repackage and take to post office which took another week since gas prices are $4.20 a gallon I wasn't making a special trip. Canceled membership immediately. From start to finish it was a headache.

I signed for VIP and ordered shorts. I waited three weeks after being initially informed that the product was to be delivered and still did not receive the shorts. When I called, I was promptly informed the item was out of stock. This practice left me feeling decieved and frustrated. After all, why was I made to believe the product was on its way when it was out of stock? Why was I left eagerly waiting for two pairs of shorts when they were never going to come? Why did I have to call to even be informed that the product was out of stock? Fabletics, please consider this a failure of customer service.

I just realised that after a one off purchase, fabletics has been sneakily charging me £49 a month for absolutely nothing. Total scam and they must be aware that customers are not aware when they sign up. The sign of an unethical and immoral money grabbing company. DO NOT BUY FROM THEM

Fabletics merchandise is of such great and soft quality I recommend you to try them out! I promise you are going to love everything!

I recently lost a lot of weight and am still figuring out my size. Recently I returned an item, and realized I hadn't received the exchange still, so I checked on my order status and found that my package was delivered 3 days prior. I never received it. The first man I spoke to in regards to letting Fabletics know I didn't receive the package, was extremely helpful. It was once I found out that my package was stolen that the bad experience started. I am a VIP member, and I was unable to receive a replacement for the items that were stolen. It is not uncommon for people have their packages stolen, so I assumed Fabletics would be helpful and replace my items I paid for. The person I spoke to had no idea what I was trying to tell her, and I still have not received a replacement for my items. It's probably been a month or so now.

Ive been happy with the cloths that I have received, however even when I was a VIP member and got to order my items before non-member. I still could NOT get the items that I really liked and wanted. I would place myself on the wait list, but never received notifications.

Placed my order 19th of April and still haven't received anything. I've send several emails and phone calls but still haven't received any reply... the money have of course been withdrawn from my account, but it appears I won't get neither my order or my money back!

F****** thieves!

Being a pro athlete I have gone through my far share of athletic clothing. The quality of the Fabletics products and totally worth the price. I also jumped in and joined their VIP program which gets you even more discounts on apparel. My favorite bra thus far is the Jolene, with the cute web of straps and so comfortable. The new Oasis bra is fast be coming my second favorite. The Oasis twist leggings are a new favorite too! So cute with the twist detail at the hem and pockets!

Shoes run a little big got the wrong size but loved the look and feel of the shoe

After you buy 1 outfit for $25, the company Fabeletics continues to bill you $50 per month without notification. When I called customer service to ask what the charges were for, I was forwarded to the Phillipines where I got no assistance. Looks like they charge $50 per month for I don't know what. I would not want to be associated with a company like this. Such a disappointment. Avoid at all cost.

The Fashion Valley staff are incredible! Sometimes my fiancé and I pop into the store just to say what's up to everyone. They are so amazing. They actually treat you like a person! I love the product but love the store even more because of all the staff there.

I have always been very happy with all of my purchases. I love the way pants and bras fit and look. Fun patterns and colors that keep my outfits fun. I love having options to purchase socks, beanies and jackets. Great customer service and always receive my orders quickly.

First, the website is very frustrating. Links never seem to work. Then, when I do a chat, the service is good, but the result is me asking for another chat because the webiste still did not work (resetting my password). I also do like that my member credit cannot be applied to a sales item. If an item is on sale, I cannot get that sale price IF I use my member credit. THAT is a complete scam!

I placed my first order on December 10. It was a Christmas present for my niece. Today is December 26 and I still don't have the order. I have never had such poor shipping results. I canceled my Fabletics membership and I will never recommend this company to anyone.

Disappointed with the inconsistency in fit with the most recent outfit. Loose threads and unraveling at a rapid pace. The new bra rubbed blisters under my arms, so overall feel like the quality in fit and fabric is dwindling

After "canceling" my VIP membership twice I was still getting charged 50 dollars a month with no notice. No heads up, no rewards or in store credit. Don't even bother with costumer service, I was just hung up on in the middle of my sentence. Started because they had a great deal on shorts, but now they are scaring a broke guy out of his rent money. Strongly suggest to go ANYWHERE else.

Stay away from this company, the "deals" are not deals. The company "signs" you up for a "membership". Their customer service is deplorable and canceling is a major time issue due to the lack of commitment by the company.

Your sizes have changed. And not everyone wants high-waisted bottoms. Not everyone wants solids or camo. You used to have very cute, great fitting mid-rise floral or abstract print bottoms. You no longer carry those. I will go elsewhere.

My leggings (after I finally got them) were great quality. However when I tried to get help from customer service they tried to pretend they had answers when they didnt and it took my correcting them multiple times before they finally got my order right without so much as an apology

The leggings & warm ups are tooong from waist to the inseam, Or crotch area. Also, i do appreciate the fact that I cant cancel.my membership with a simple phone call or text. Twice you double debited my account without reimbursing me the extra debit.

If you aren't on the monthly purchase program, the merchandise is too pricey for what it is. It is made in China. The cost should be less. It is the same quality of what you could buy at Target- also made in China. Additionally, the actual store in my area doesn't carry a quarter of the merchandise they offer. I placed an order at the store. It took more than a week and a half to arrive. Their distribution center and shipping are slow. The purchased item did fit well.

I feel entrapped by them, I can't use up all of my accrued points b/c so many items I actually want are always out of stock in most sizes so I feel stuck and that they have taken my money to give me "credits" to use that I have few options to actually use them with. I can't wait until I'm able to use all of the credits and withdraw from this scam of a business model.

My husband pays our monthly expenses and does not question my expenses. We just found out that I have paying for YEARS the monthly VIP fee, with one purchase that was returned. When I called them today, I was advised I agreed to this fee, which I did not. I was not given the chance to cancel. Our credit card company will address this for us but I am out thousands of dollars as they can only go back 2 months. Shame on us for my husband thinking I was buying their products. I would not purchase from them due to their poor business practices. BUYER BEWARE!