Fabletics

In April 2016 I started an order with this company and when I found out that you have to pay $49.95 each month I never executed the order. Now, 14 months later I have a $49.95 charge. Their customer service can not find the charge (surprise) even with my name, email, credit card and cell. So they apparently have no way to refund the money. Now I have to cancel my credit card as the bank considers this fraud. It is not an overall fraud it is the company not being ethical with their database. DO NOT TRUST THIS COMPANY! I spoke with Diane on June 12,10:20a mountain time for 17 minutes- all unresolved.

I got my first VIP order and needed to return an item. I went to the store and the associates were so helpful and explained everything so well. The return was super easy and I found something else I wanted in the store. The price was so amazing I couldn't believe it. VIP is definitely worth it!

I bought my first two pair. What they shipped me was the wrong size. I was then told I could one exchange the one I hadn't tried on. I send it back to exchange for the size I order. Now they tell me they don't have my size and to go to the website.
While they were on the phone with me I ordered the size I wanted. I received those two at full price with no problem.

I finally clicked on Fabletics and thought I would give it a try. My size is a typical "M" and imagine my surprise that every single pant, legging, short, etc that I wanted was not available, except in black. I don't want black. I wanted to try some of the cute ones that are advertised! NONE of those were available in my size. When I changed the size to a small, large and XL, I noticed they weren't available either? Whose wearing the cute colorful jogging, exercise wear as advertised on UTube? Just wondering?

The Are a compleate scam and have ripped me off! I signed up as a member and with that I was supposed to get A $25 dollar deal on first outfit with free shipping. Turns out only about three outfits had that deal the rest were $30 or more so I decided to buy an out fit any way the total was around $40 dollars including shipping. About a month later I got a $40 bill which was the cost of the outfit and then the next month I got another bill for about $40 when I hadn't bought any thing else! I figured out that being a memeber is signing up to pay $40 each month even if you haven't bought anything from them! And to cancel your membership you need to ring them and cannot email. Which is hard for time difference when living in Australia!

I made my order 10 Days ago. I just got billed today and my order has not left their warehouse. I wish I had read these reviews prior to my purchase of 19 ITEMS. It wasn't cheap. I am not satisfied with the service at all because of their really intense delay. I mentioned this to customer service and they told me to check my local post office to see if it was there on hold. I checked my shipping number online and the order has not even left their establishments. I called to cancel my order and they told me I couldn't because It had shipped already. Also, they kept saying they could not hear me and that I was cutting off everytime I mentioned that I wanted to cancel. HONESTLY, I just want my money back as I had a bad experience and I have not even looked at the clothes.

I really love all of the merchandise and I completely understood the process of being charged if you don't skip a month and I even forgot to one month and was charged and just had credit on the site. However, this month I skipped, I got a confirmation of skipping, the site said I skipped and my account was charged anyway! It withdrew $49.95 from my account and I got charged with overdraft fees from my bank. I had no credit on my account. I emailed them and they responded telling me I don't have an account. I called them and they told me it wasn't up to them for the charge and I had to contact my bank. When I decided to cancel my membership the woman talking to me was short with me and extremely rude. I am very disappointed because I love these clothes and I had high hopes for it. I will never use this or any other site associated with it again.

Wonderful, I love every piece from this brand, I love doing my workouts in these clothes, too comfortable

I bought Fabletics for the first time because of the promotion and I loved it. I did 2 more orders after that.

The clothes are good quality and I really like the fit of most of the pants. HOWEVER, the customer service is not good. I had to return a sports bra and for some reason the Return option disappeared from my account, so I had to contact customer support to initiate the return. This went smoothly. It wasn't until today that I noticed the money went back as store credit instead of back on my card. The customer service agent never asked if I wanted store credit and just processed it that way without asking. I contacted customer support and they told me they couldn't do anything about it. I complained about that and they finally said I would get a check in the mail in 8-12 WEEKS! Absolutely ridiculous. Its not about the money at this point, its the fact that the customer service agent knowingly processed my return as a store credit and never even asked me. This issue could have easily been avoided. I wont purchase again after this.

I have mostly enjoyed the clothing and the sales. However, the shipping delays are frustrating and the app is sometimes very slow. My other issue is that the workout pants aren't very comfortable. I need something lighter weight. I actually got a rash thing from the oasis pants. I have loved the skirts that I got and I would love more of those (not skorts, skirts)

All items have exceeded expectations.
My only complaint is a navy blue-trucker-hat, (from
My last purchase), that arrived stained / damaged.
Besides that, I'm very happy with Fabletics.

I ordered three items one a pair of tights and a sports bra and another pair of tights and the sports bra and the tights were damaged and then I just couldn't bother to send it back and yeah so I was unsatisfied with the experience unhappy.

The zipper is small and plastic and very easy to break. I have lost two pairs of pants already while just unzipping or zipping the pants. I enjoy the pants that I have, but after that tiny plastic zipper comes off the rails, the pants are unwearable.

I live in the mountains near Vail, CO. When I do take the risk of driving to Denver, I always stop in to the Cherry Creek store. They are very bright, product saavy and it is always fun to go there. I also get in and out quickly so I can drive back up the mountain to Vail.

I made a large purchase of 6 items in March, 2 of which were shipped separately. I never received those two items and when I called about it i was told that one of them would be reshipped and one of them was out of stock and that I would receive a credit for the out of stock item, neither of which I got. I paid for two items and never received them or the consolation of the loss of those items.

Wouldn't let me exchange 2 pair of shorts because the tags were off. They make it to where to tags come off super easy. I'm a fabletics member and I spend quite a bit of money with them every month. I don't think it's fair that I couldn't exchange these shorts for a bigger size. I had one pair of shorts that the tag didn't rip off and I was able to get a credit to my account for those but everything was full price for members when I went to attempt to exchange these.

Like what I see so far. Haven't worn them but I have tried them on and they fit perfectly and the shorts are so comfortable.

I have purchased many items from Fabletics. Most of their outfits are great for doing workouts or just using for going to work.
The only issue I have is that sale items I want are either not in stock, sold out, the color I want is not on sale or not in my size.
Some of the points I had accumulated dissappeared from my account. I had no warning. Therefore I closed my account.

I have spend sooo much money buying cloths from fabletics uk, everything i bought from it been excellent quality are great designs are unique cant find anywhere else and price is bit high but it worth it
Only thing about it is i have to keep skip it everymonth which is bit annoying

I had two membership credits I wanted to use. I had to call in today to have someone remove an outfit from my cart I didn't want. Then I tried to put an outfit in my cart and was unable to. Then I found a second outfit I liked and when I tried to order it, I had to have someone apply my membership credits for me. This was ridiculous. I have a membership with AdoreMe and it is SO much easier to use and they do a better job of ensuring the happiness of their customer. At least offer me a pair of leggings for my time!

Last year I lost my daughter a week before Christmas. I was not able to return her outfits I purchased for her. This year I was not able to return the outfit I purchased for my wife. I plan on canceling your service.

I was finally able to obtain the Royal Blue in the scrubs. I initially bought the Method top in a 2 XL (too small - even though that my usual size in other brands) and the Ion pant in an XXL/1X (too big - I ordered a size bigger than normal because of the sizing of other clothes I have bought at Fabletics). I don't worry about returning because it is always so easy especially since we have a store near to my home.
Yes I returned both items but only after I ordered another set. This time the Ion pants in an XL (no more baggy butt!) and the Evolve top in a 2XL (different shape love the fit). I have to say I love both items, they look really smart on and the quality is excellent. In fact I had so many compliments about these scrubs that I am going to buy more, and a friend bought 3 pairs for themselves