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Fabletics has a rating of 3.1 stars from 11,747 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Honestly, I used to love your products and they were quality and the price was great… But the last two years the quality has gone down down down and the prices while I understand do to life I've gotten up, but I didn't expect the quality to go down as much as it has. I canceled my membership because I kept on trying and honestly it was a waste of my money, and I gave away the last three of my orders because the leggings were just that bad.
Date of experience: May 1, 2023
PLEASE DON'T GIVE YOURSELF A HARD TIME? STOP ORDERING FROM FABLETICS!
I have ordered a pair of running trousers for 17 pounds. I have received the item and paid for it. Few weeks later I went through my bank account when I realized that 44 pounds were taken off from my bank account. I spoke with a member of staff at Fabletics, who informed me that I have joined to be a VIP member. I clearly haven't join to be a member, as this was only an one off occasion I wanted to buy something from Fabletics. I have claimed my money back and I have been told that there is no way, that my money will be returned to my account. Please read the reviews before you shop! It says a lot about the company. I CAN'T BELIEVE that this company can get away with ripping off people.
Date of experience: March 29, 2016
This is a scam. They take your money and then make it almost impossible to return items, use your store credit, or cancel your membership. Plus the clothes and selection is horrible. STAY AWAY.
Date of experience: August 27, 2019
Hello Bridget,
We strive to provide excellent member service, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this issue and someone from our Member Services Team will be contacting you within 48 hours to assist you.
Best,
Ivy
Ive been trying to contact customer services 3 times on phone, 4 times chat and one time on Facebook. No response what so ever. Is there even a customer care? Extremely frustrated and upset.
Date of experience: January 10, 2018
Hello Andy,
We deeply value your relationship with Fabletics and we are committed to providing you with the highest level of service simply because our members deserve the very best. Our member services team will get in touch with you within 24-48 hours to further assist you.
Best,
Sherry
A membership for clothing through fabletics is not worth it. At all. There are options are out there for quality. This one isn't it. I recommend being more thoughtful about where your money goes.
Date of experience: May 26, 2022
Hi Carlos,
We value our members, and your feedback about your shopping experience is so helpful for us to hear. One of our Member Services team will get in touch with you right away.
Best,
Tina
The leggings I ordered came on time. They fit perfectly. It is great to find leggings that are long enough. They are very comfortable. I truly love them and will be trying other products.
Date of experience: October 1, 2022
Hello Phyllis,
Thanks for sharing a review of your order! We're so glad that everything worked out for you. We are truly grateful to you for choosing and doing business with us! Hope to hear more from you in the future!
Best,
Mary
After "skipping the month" on Nov 1st, I was still charged on Nov 13th. When I contacted Customer service there was no proof of this "glitch". I canceled my membership and made sure they took my card information off of my profile. They scam you out of money if you are not careful. Even if you skip the month you will STILL GET CHARGED. DO not recommend to my enemies.
Date of experience: November 12, 2018
Hello Audrey,
We truly apologize for your experience! Your feedback is important and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Ivy
The quality of their products is good, but the 6-14 day shipping is too long. I would shop here more often if the items arrived faster without having to pay a higher shipping rate.
Date of experience: October 1, 2022
Hello Carmen,
Thank you for sharing your experience with the shipping time frame. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
Every article that I've purchased has been very well made and has never had issues. When I've needed to return an article for whatever reason, the cost is promptly refunded to my payment method.
Date of experience: August 1, 2022
Hi Jean,
We love you and your wonderful review! It is great to know that you are happy and satisfied with our service. It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Tina
Everything I have order has been great quality and amazing feel. I do wish I could figure out how to make the band not roll on me. Sometimes the website is a little hard to get to work
Date of experience: April 15, 2019
Hello Manda,
Thanks a lot for the shout out! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
XO,
Ivy
I am mostly satisfied with all my purchases. The reason I say mostly, is there are times when items don't fit as well but that is because I should have chosen a different size.
Date of experience: July 1, 2022
Hi Monica,
Thank you for providing feedback regarding how the items fit! We always welcome the opportunity to improve our products and services. A representative from our Member Services Team will be contacting you right away.
Best,
Kim
I love the clothes (workout wear and smoothing underwear) so much! As a new mom of twins these are the only clothes I feel comfortable in. Website was easy to use and I always receive my orders fast!
Date of experience: December 1, 2022
Hello Brittany,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
I bought some Fabletics in the past but they were pretty tight. I normally wear a large, but decided to try the XL and I am very happy I did that! No more muffin or camel toe! DON'T BE AFRAID TO GO UP IN SIZE!
Date of experience: September 1, 2021
Hello Ashley,
Thank you for such a wonderful review! We appreciate your time to share how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!
Best,
Nelle
I placed my order over two weeks ago and still haven't gotten a shipping confirmation. I got a email tell me it would be shipped soon but yet it hasn't. I can't even accept this threw my account.
Date of experience: May 5, 2020
I dunno how they do it but these shorts actually are the best. I bought one pair, and now I literally have 6 pairs, and a pair of pants too. Light, comfy, stretchy, and good value for money.
Date of experience: March 20, 2022
Hello Ed,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!
Best regards,
Chad
I've done two months of Fabletics, that's probably all I will do. I don't think what I get is worth the money. I wish I there were more options for outfits, maybe multi packs of sports bras, etc
Date of experience: March 19, 2022
Hello Sarah,
Thank you for taking the time to leave a review. We are very sorry to hear that you are not pleased with our selection. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.
Best,
Chad
Everything that I have ever purchased from Fabletics has been quality products. My only issue is that if you do not buy on 1st day of month lots of stuff is out of stock.
Date of experience: July 1, 2020
Hello Susan,
Thank you for writing a review! We are sorry if you find our selection limited! We value your feedback, so our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
I've been a member for a few years now and I love this brand. Comfortable athletic wear and good material that lasts for a while. Always excited to see another credit in my account.
Date of experience: January 1, 2023
Hello Christy,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. Enjoy your day!
Best,
Lia
I was unaware that I was automatically signed up to join for 49 a month and at 5'4" and 107 lbs nothing fit me very well. I usually have no problem with other brands.
Date of experience: December 1, 2020
Hello Leah,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
ABSOLUTELY TERRIBLE SCAM!
This company took unauthorised payments of £44 per month out of my bank account. When trying to resolve the situations they basically laughed at me and told me i would not be getting a refund. DO NOT BUY FROM THIS COMPANY!
My bank cancelled all payments and eventually the company did refund. This just goes to show what they are doing is wrong. This should be illegal.
Date of experience: January 13, 2015
High quality products. Stop collecting my information. I press one thing and every advertisement I see for a week is your products. Extremely obnoxious.
Date of experience: July 1, 2022
Hello Ryan,
Thank you for leaving a review and informing us of your concern with our advertisement. We understand that this was not the level of service you were expecting from us. Your feedback enables us to identify areas where we can improve.
Best,
Clark
When I receive the products I'm generally quite satisfied but, too often the products you advertise are no longer available. That's a little frustrating.
Date of experience: May 29, 2022
Hi Tammy,
Thank you for such a wonderful review! We always strive to set a standard with the quality of our products and we are glad to know that you like them! We will also relay this review to our marketing team to let them know of your suggested style!
Best,
Tina
Wet poor customer service. Product not shipped correctly and not correct when gotten. Comedy of errors best explained. Would not buy again or recommend.
Date of experience: September 1, 2022
Hello David,
Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I love the leggings but I paid 30$ for them when I could have got an extra pair for 24$. I called customer service they wouldn't do it so I canceled my account.
Date of experience: May 9, 2024
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Jordan,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about product quality. Our Member Services Team will reach out to you right away.
Best,
Allison