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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,747 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53%
Positive
1,718
Neutral
278
Negative
1,246
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,747)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user mauraw19
Wisconsin
1 review
0 helpful votes
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March 16th, 2022
Verified purchase

Fabletics has fantastic quality in items that will last. The clothes are practical, comfortable and have style! Having an active job I am able to be professional and stylish!

Date of experience: March 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Maura,

Thank you for your review. We are happy to hear that you are happy with our product quality, style, and service. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark

Thumbnail of user lekeyaw1
New Jersey
1 review
0 helpful votes
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January 13th, 2022
Verified purchase

High Quality Clothing. Clothes last a long-time. Colors do not fade. An let me tell you about that Power Hold. It is Amazing with Holding that stomach in.

Date of experience: January 13, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Deborah,

We love your wonderful review! We aim to provide you with products that are not just best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!

Best,
Cathy

Thumbnail of user coling179
New Jersey
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

I've been trying to return 2 unopened pants for the past several weeks without response by Fabletics help. Needing a new shipping label as the one provided didn't work. Thanks!

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Colin,

Thank you for your review. Our Member Services Team will contact you right away to address your concern about returning items.

Best,
Renz

Thumbnail of user victorial545
Canada
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

As a larger woman, I struggle with comfort. I've been buying and wearing fabletics now for over 4 years, I can not find anything else that compares to this brand.

Date of experience: May 24, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Victoria,

Perfect! We're happy to hear that our products fit you well! We always aim to cater to all shapes and sizes to make our members feel amazing and confident. Have a great day!

Best,
Renz

Thumbnail of user aliciam217
Minnesota
1 review
0 helpful votes
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September 19th, 2019
Verified purchase

As a plus sized woman, I have never been able to find leggings that give me support and coverage along with style before Fabletics. The pockets such a nice touch!

Date of experience: September 16, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Alicia,

Thank you for the kind words that you've said about Fabletics! We are always inspired by giving you high-quality products at an affordable price because of your trust and love to us. Have a nice day!

XO,
Ivy

Thumbnail of user jenniferg2130
Oklahoma
0 reviews
0 helpful votes
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January 18th, 2022
Verified purchase

My orders often get lost in transit, then arrive weeks after their projected arrival date. Either set better expectations, or choose a better shipping provider.

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

Thank you for your honest feedback! We are sorry if there's confusion with the order tracking details. We value you as a member and want to make things right! Our member services team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user annar4832
Tennessee
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Items are all top quality along with amazing customer service. Didn't give a perfect score only because items seem to be out of stock quite often and that's just frustrating.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anna,

Thank you for taking the time to leave a review. We are very sad to hear that the items you like are sold out. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.

Best,
Chad

Thumbnail of user jeffw1549
Florida
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Stock is way too low. I still cannot order online because they say my password is incorrect and I've reset it three times with the help of a representative.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jeff,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user ardism
Arizona
2 reviews
6 helpful votes
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March 24th, 2017

Can't believe Kate Hudson is affiliated with a company that has such poor quality products and is a total rip off. You are sucked in to monthly payments. The outfits I received were mediocre.

Date of experience: March 24, 2017

Thumbnail of user samarb
Samar B. – Fabletics Rep

Hello Ardis,

We’re sorry to hear about your recent experience with Fabletics! We value your feedback and the chance to resolve any issues that our members may have. A member of our member service team will be contacting you within 48 hours to further assist you.

Best,

Samar

Thumbnail of user joelg294
New York
1 review
0 helpful votes
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December 9th, 2021
Verified purchase

Great product however I was placed on recurring payments and was not made aware of this. After taking myself off months later fabletics is still trying to pull from my card. Not a safe company.

Date of experience: December 9, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joel,

Thank you for writing a review! We continuously strive to satisfy our member's needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user beverlym670
Florida
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

I'm in love with side pockets, the inner pocket for your ID or CC, comfort and definitely a high waist to go over the bottom of my sports bra so it won't roll up!
That's the ticket

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Beverly,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user alexc1613
New York
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

The fact that you think I'm going to believe those shorts are worth 50+ dollars is an absolute joke. They are cheap material articles of clothing.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Alex,

We are sorry to hear that the item that you got did not meet your expectations. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

Thumbnail of user donnah2091
Colorado
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Changed their policy without notifying customers so that you are charged for "not skipping a month" even when you've made a purchase that month! This is illogical and crazy--just to get your money!

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Donna,

Thank you for writing a review! We appreciate the feedback you have about how the enhanced VIP membership works. Our Member Services Team will email you right away further assist you.

Best,
Dean

Thumbnail of user amandam611
Massachusetts
1 review
2 helpful votes
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December 7th, 2019
Verified purchase

Love the product but the amount of emails sent is insane. You really need to look at that. It takes credibility way from your business and makes me less likely to buy again.

Date of experience: December 4, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Amanda,

Thank you for taking the time leaving us feedback. We're so sorry for the overall experience. We always strive to improve our services and feedback like this from members are very much appreciated. We will reach out to you via email.

Best,
Ivy

Thumbnail of user fawnk7
Wisconsin
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

Ordered xxl, fits like a large. When I read how it fit, it said runs normal. Was really looking forward to these pants since they're good material.

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Fawn,

We are sorry to hear that you were not satisfied with the item that you got. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user heatherb690
Virginia
1 review
0 helpful votes
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June 5th, 2020
Verified purchase

Positive experience dealing with customer service, and orders arrived quickly in good condition. The clothes are super comfortable and seem to last so far.

Date of experience: June 5, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Heather,

Awesome! Thank you for sharing your positive experience with us! We are happy to know that your order was delivered quickly. Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!

Best,
Nelle

Thumbnail of user caseyr236
Florida
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

I've enjoyed being a customer and have loved every piece of clothing I've purchased. Now that there are scrubs I am enjoying Fabletics even more.

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Casey,

Thank you for the positive feedback about the items you got from us! It feels good that our members appreciate the effort we put into making sure we provide the best products! Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user lauras3085
Illinois
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

The team was very helpful. I usually feel uncomfortable being a plus size women in a store geared towards fitness They made me feel inspired and that l am allowed to embrace my body!

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Laura,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad

Thumbnail of user courtneyy10
Washington
1 review
0 helpful votes
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January 11th, 2019
Verified purchase

They took a little while to ship, but once I got them I was very happy with them. Since then I've bought another pair and will definitely buy more in the future. :)

Date of experience: January 8, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Courtney,

We're so glad that everything worked out for you. We here at Fabletics try our best to provide the best service to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.

XO,
Ivy

Thumbnail of user cristianc223
Indiana
2 reviews
0 helpful votes
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May 2nd, 2023
Verified purchase

I love the clothes and colors! Supper comfy can't lie. They always take care of me and my orders. Easy to return things if need be great people!

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Cristian,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user amyw79
New Jersey
1 review
7 helpful votes
  • Send Message
July 13th, 2015

Don't give up! It took much longer than they initially told me but I did get substantial refund. I called several times, asked to speak with supervisor etc. faith in humanity restored!

Date of experience: July 13, 2015

Thumbnail of user josephb2978
Colorado
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

Not a fan. Signed up for VIP for my wife and we can never find anything in our size. Cool clothes but nothing is available.

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Joseph,

It is with great regret that we received your feedback regarding the selections we have. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user andrewb1301
Pennsylvania
3 reviews
0 helpful votes
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October 4th, 2023
Verified purchase

The shorts are nice, but you should not need a stupid expensive subscription to buy them on sale. It feels like a scam.

Date of experience: October 4, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Andrew,

Thank you for sharing your experience with our item and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user emilyb1217
North Carolina
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I used to love how durable and compressive many of fabletics items were but the quality across he bird has changed and it is no longer worth anywhere near the prices they charge.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Emily,

Thank you for taking the time to write a review! We value your feedback on the quality of our products. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user elvaa14
Arizona
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

These leggings have an awesome fit. They provide great support but are very comfortable. These can be worn to the gym or on a casual day out while running errands. I won't buy any other leggings!

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Elva,

We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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