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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,199 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    814
  • Value
    820
  • Shipping
    797
  • Returns
    569
  • Quality
    782

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.6%
Positive
1,471
Neutral
246
Negative
1,027
View ratings trends
226
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How would you rate Fabletics?
Top Positive Review

“Shop the new drop!”

Rakita W.
10/11/24

This is by far my favorite place to shop. Whether I'm going to work, the gym, or a date you guys have me covered. I would love to participate in the product review board. The new colors and styles are always amazing.

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Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

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Reviews (11,199)

Rating

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Reviews that mention popular keywords

customer service (1506) vip membership (457) credit card (335) kate hudson (209) vip member (265) sports bras (269) workout clothes (142) shopping experience (65) workout gear (66) quality products (120)
Thumbnail of user florm77
Maryland
1 review
0 helpful votes
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November 19th, 2024
Verified purchase

Customer Service exceeded my expectations; although, the product item didn't fit right and the color was not what I expected.

Thumbnail of user genap42
Utah
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Absolutely love the Fabletics items! Great fit and quality! New styles each month and still coordinate back to previous purchases.

Thumbnail of user karenc4409
Pennsylvania
2 reviews
0 helpful votes
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November 15th, 2024
Verified purchase
• Updated review

Love them! Fit great. Just when you think there's nothing left to buy and I find something else I like.

Awesome clothes and great customer service
June 14th, 2024
Verified purchase
• Previous review

I had an issue with a pair of Flares with a broken zipper. The exchange was wonderful & easy. I love the clothes so much I have my friends buying from Fabletics!

Thumbnail of user beckym617
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Plus size items sell out almost immediately to the point being a member has next to no worth for me.

Thumbnail of user shannonr757
Illinois
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

The staff who work for Fabletics are great, however, I've been a member of Fabletics for five years and the quality of clothing had gone down. Leggings are getting more and more see through, cuts of the same shirt and size are off, the fabric doesn't hang well on most bodies, and shorts are splitting a few weeks after wearing. I'm sure COVID had something to do with the supply chain. I've had to return all orders in the past two years.

Thumbnail of user stephanied2180
Kansas
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Shipping is terrible. Fabletics Customer Service took care of me and refunded the order and my credits but super disappointed in the shipping on my last two orders, this one being the worst.

Thumbnail of user johnj4371
New Jersey
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

I was not happy with the monthly fee that Fabletics charged. It was poorly explained, and I was shocked when the fee appeared in my account. This should be disclosed better during checkout.

Thumbnail of user kelleyj85
Oklahoma
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

I have been a Fabletics customer for years and am generally happy with my purchase. I have been able to get really good deals for great quality athletic wear. I loved all the pieces I received except the Cloudless V Neck Sweat Tank was a much thicker material than expected. At 100+ degrees it is much too hot to wear right now. I'll save for when the weather is cooler.

Thumbnail of user clairem668
Nevada
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Some of the fabrics are heavy. When I tried to talk to someone on chat it took over 20 minutes to respond. By then I didn't reply within 5 min and they ended the chat.

Thumbnail of user garyc2498
South Carolina
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Odered 2 shorts. Took 2 weeks to be fulfilled. Returned both for size too small and requested both in larger size. Only one now available as other was out of stock. Exchang arrived after 2 weeks and was same size as what was returned. Returned again and finally got corect size for 1/2 of my original order and an investment in 6 weeks of time. Shipping is the slowest in the industry!Attention to detail on the return was not accepteble.

Thumbnail of user williamb6765
South Carolina
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Bought a pair of shorts once, end up being a VIP member, I got charged $55 for two months straight, when I tried to redeem my perk points I was getting charged full price for any piece of clothing and also a $11.99 delivery fee, of course I was upset and cancel my forced membership and lost the perk points and didn't get the money back. THATS A ROBBERY

Thumbnail of user kellyw1662
California
2 reviews
0 helpful votes
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September 13th, 2024
Verified purchase

Can't wait for my new drip! Have been waiting to see if they were bringing this style of dress back on the site and lucky me I was able to snag it!

Thumbnail of user ronc1193
Texas
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Great price and good quality. I was a huge short and T-shirt buyer at Costco, but now just Fabletics

Thumbnail of user brookec266
Pennsylvania
1 review
0 helpful votes
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September 11th, 2024
Verified purchase
• Updated review

I've been a Fabletics member now for YEARS. I absolutely love the clothing especially the leggings. In my opinion, the power hold leggings are the BEST leggings on the market 🙌🏼

Fabletics is the best
June 15th, 2024
Verified purchase
• Previous review

I've been a VIP member for years. Fabletics is by far the best leggings I've ever worn! I've tried all the most popular leggings you can think of, and Fabletics is by far the best! Not to mention, they have the cutest tops as well.

Satisfaction
March 1st, 2023
Verified purchase
• Previous review

I've had a membership with Fabletics for years now. They never disappoint! I'd say I like about 90% of what I purchase. And any time I had to make a return it was fast and easy!

Thumbnail of user abrahamv56
Georgia
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

First time shopper. Received shorts that were already having issues with the threading. One of the shirts also broke a stich as I was taking it off (normally). I noticed this is not that great a quality and won't be shopping here again.

Thumbnail of user lelab37
California
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

These scrubs are good quality and comfortable. Too boot the I love the monthly membership program it's a great value.

Thumbnail of user michelleg2778
Wisconsin
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Seems like the quality styles sell out almost immediately at the beginning of the month.
Would also love to see more items made with natural fibers

Thumbnail of user browningw
Texas
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I have really enjoyed the Shorts and T-shirts I received from FABL but the recurring payment sneaks up on you and then you gotta buy to catch up. The variety doesnt lend itself to this much purchasing, so i closed my account.

Thumbnail of user pauls5754
North Carolina
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

This is my second go around with them. I like their products but there is always a catch to become a member. I will be dropping it for $60 dollars a month. I do think their products are good not great and their deals are ok. They get you on the membership and the sales don't always work in the customers favor.

Thumbnail of user gerir47
Virginia
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Good Job...kind and people skills and courteous andvwe wrre not on the phone as i needed to skip the month of August and then we said God Bless you and I said enjoy your day with God as God is constant in our lives sp coumt on him each moment in our lives.

Thumbnail of user nicoler1871
Rhode Island
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

As always, Fabletics provides great products. The fit is always true to size. Styles and colors are also perfect.

Thumbnail of user soniaf166
Maryland
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The quality of the items selected is wonderful, however color choices and options in my size were limited.

Thumbnail of user mehdie14
California
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I live in LB. It takes almost two weeks to receive my order. Why so long? This is the main issue. Otherwise I love the product.

Thumbnail of user amandar931
Ohio
2 reviews
0 helpful votes
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July 11th, 2024
Verified purchase

Fabletics are just as high-quality, if not more quality, then Lululemon. Not only this, but they have amazing sales. The variety is great as well! I am always satisfied with every purchase and I've never ever had to make a return!

Thumbnail of user meredithb234
Missouri
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Thankful that there were many choices. Made me feel included because I usually have to buy something completely different from my coworkers when they all get branded merch that matches eachother because my size is not offered. Thank you, Fabletics!

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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