Fabletics

I stopped receiving the email notifications that my "collection" was ready and got tired of being charged because I didnt "skip" that month, so I set alerts in my calendar to skip. Skipped a month and STILL GOT CHARGED! Called to cancel and got my last charge refunded. The product is great, I just wish you could order without the damn subscription fee, even if it goes towards the product I dont like being FORCED to buy something I dont need!

My daughter, a TEENAGER, kept receiving offers for these supposedly amazing leggings, almost daily. She planned on only buying the pair with the special but instead she ended up getting her account wiped out. I called customer service, and got another sales pitch on how if she were to purchase something each month she would not be charged. She is UNDERAGE! This should be illegal. The representative said he has no control over this. I am so angry! This companies tricks needs to be exposed! I had to inform the company that I will take this to the highest place possible, they took advantage of a minor. The reps response was, can I have the age of your daughter? NO! I am not about to give you anymore info of my daughter. She is a minor and you have wiped out her account of her allowance and that is all you need to know! It was at this point he finally said he would provide a ONE TIME CURTOSEY REFUND of $49.95 and close her account since she is a minor. Unbelievable! Thank you very much for your one time courtesy refund of your insolence in taking advantage of the naivety of minors!

This site bothers me... it is not clear when you sign up as a VIP member, that your card will be charged automatically each month, and now after reading that someone tried "skipping" one month, and was still charged, I feel this is a very shady company. I assumed, that by being a member, you simply got offfered outfits each month, suggested outfits, and were simply encouraged to buy... this however is not the case.
It is very misleading, and having received my first outfit at VIP price, and read the small print, and realised about my credit card being charged each month regardless... I decided to cancel.
I have done so by phone, and frankly I am disgusted. I was told that the original first outfit I bought at reduced price, will now be charged at the original very high price.
How dare this company try to trick people this way?
How dare you Kate Hudson make money from the public in such a shady way, when you are rolling in money yourself?
I regret ever buying the outfit. It is not worth the £90 that it was originally being sold for, and I could find just as good on the High Street for half the price, if not less.
Very bad... and misleading

My daughter and I were met with great customer service, friendly smiles and they even helped us shop when needed help finding particular items. Thanks Roseville Fabletics in the Galleria Mall!

I never received my product. When I called for more information, I was told that it was FedEx's problem and that I need to call. When I asked why Fabletics couldn't call the representative doubled down and said I needed to call since it wasn't a fabletics priblem

Same scam for me. There is no way in hell I would have agreed to be a VIP member. I buy one work out piece a year if that. I did buy three with my order because it was a good deal. I like the items, BUT I DID NOT AGREE TO BE A MEMBER. I just saw on my credit statement I was charged $49.95 because I DID NOT ORDER ANYTHING IN A MONTH. Sadly because I was busy traveling I did not catch the previous month charge. Do not order from them. Cute stuff not worth the hassle. Will be calling my credit card company, and letting my 500+ friends on FB know not to buy from them

Don't use this site unless you are willing to pay for this so called 'VIP' account of £44.00 a month to basically throw your money away for nothing.

I purchased on this site in may for just casual yoga leggings. I had no clue about this so called 'VIP' scam that as soon as you put your bank details in on your purchase you are automatically signing yourself up for these monthly payments. I unfortunately didn't even notice them for a few months, I wasn't given any emails or invoices.

I have now contacted them via email as no doubt it will cost me to call them.

DONT USE THIS SCAMMING FABLETICS.

Bought two of the exact same shorts just two different colors. One short was a full inch longer than the other in length. Waist band was also not very tight and was not adjustable

Do NOT get sucked into this! Extremely poor membership scam! I have been charged a total of $800 for the $49.95 membership fee you are charged monthly if you do not purchase something! Ridiculous!

I don't think I've ever purchased something I don't love! The quality and styles are so great and compare to that of more expensive brands, they knock it out of the park every time!

I love how soft the clothes are and how cute but most of the time they don't have sizing or they only make one color it would be nice to have more color choices

I have been a vip member for over two years and I skip half the months. It is hard to get the right size and color garments in stock because they sell out fast so that is why I skip half the time.

I quickly and easily found what I was looking for. Saved major bucks as well! Received promptly an email after ordering and was delivered in a few short days. Jersey was awesome looking too.

Men's options are very limited and the fit of the same items changes month to month. Shipping takes a minimum of 2 to 3 weeks and customer service is terrible. Spend your money elsewhere.

The quality of everything I have purchased to date has never been anything short of amazing. They also have lots of sales which helps to make their clothing etc affordable. Nothing bad to say!

I've had to do a couple of returns to find the right size and fit and the customer service has been amazing. This seriously makes me more loyal to the fabletics brand. Thank you!

YOU BUY ANYTHING FROM THEM AND YOUR CARD GETS CHARGED EVERY MONTH. TOOK ME TWO MONTHS BEFORE THEY QUIT CHARGING MY BILL - YOU CALL THEM AND THEY PUT YOU ON HOLD, MAKE PROMISES AND DON'T KEEP THEM - DON'T WASTE YOUR TIME DEALING WITH THEM - SCAM ALL THE WAY!

My order says it's been delivered but I didn't get the parcel
Everytime I call their customer service they give me a different reply but no resolution

I was so excited when I placed my order... then I received it. I found the quality was nothing to brag about. The sports bras do nothing as they have no support and the rest of the outfit just was nothing better than what i can buy at Walmart! I was completely underwhelmed... and then I forgot to cancel my account since you have to call in on a certain day and time to do so! So I had credit so i thought i would collect my credit and cancel. Well I placed my order and then realized i had put the wrong address. So i looked up the faq and read that if i need to make shipping changes I must call immediately or use the live chat. Tried the live chat and it said the link didn't exist. So i called... the woman told me i had to call back another day as she was unable to change anything on my account until the order was processed... how is that suppose to help me! So god only knows where my package will end up! I admit it was my fault for putting the wrong address but I am sure they could have helped me out a bit! I am very disappointed by the whole experience! The only positive i had through this whole process was the short wait time when I called! Lol~

I was so excited to get the items but 1 set of shoes fit differently than the other and I don't like them as well also loved the fabric of the top but it is just snug fitting - so disappointing

If you have "member credit", you can't take advantage of the SALE price. So you literally have to choose to use your credit and pay a higher price, or give them additional money and pay out of pocket to get the lower (SALE) price. So your credits would either never be used, and you continue to dish out money. Or, use your member credit but pay more, so you are literally losing money. SCAM. Next huge problem: if you do find something you can use member credits for and get the fabulously low VIP member price, NOTHING IS EVER IN STOCK!

I ordered a bunch of clothing on July 2nd. I like fableletics, I have been a member since 2014 and Still have pieces from back then, they hold up well. I decided to stock up. I bought several pieces for $245.00. I still haven't received my package. I was emailed a tracking number but all it shows are several Movements around the country, not any actual movement on the tracking scale. See photo. I emailed fabletics asking when my package would arrive and I got and email saying that it was on its way and that email was no longer a way to communicate, use social media. I went on Instagram and sent a DM explains the situation. I've heard nothing. Then I went to FB messenger and dealt with the bot and asked to speak with a rep. They haven't looked at me message. Then I went on FB and posted my situation, with another person saying she's having the same experience. Then my post was removed. But every post Fabletics has on FB, if you read al messages, are customers complaining of the same thing, nothing is being delivered and customer service isn't helping. It's too bad. I really like the product and have always had a good experience in the past. I just want my package or my money back.

I, too, was unaware of the $49.95 monthly charge for what they call their VIP membership. I have no recollection of saying yes to this membership. I do, however, recall that I did not want to participate in any type of membership as it was to be a one-time purchase. It must be a little check box that I neglected to uncheck. I did just call and cancel my subscription. Originally I was told to go online and make a purchase for the $49.95. I did attempt to do this but all the potential items that I might have been interested are out of stock. I called back and requested my $49.95 refunded to my card. Supposedly this will happen within 7 business days. I did ask for and receive a confirmation number and will be checking my card to ensure that this take place. I would NOT recommend this site as I believe the idea of charging someone $49.95 per month, unless you log in and uncheck some type of "skip" box is ridiculous. The clothing that I originally purchased was just fine but this has turned me off any further purchases.