Fabletics

I love fabletics clothing. The styles are great and are always comfortable. The return pro ess is easy too if needed.

I order from their site on July 10, here we are July 25th and still no delivery. The tracking number is telling it will be del8ver on the 27th! WTF!? 17 days after ordering. I've called them 3 times concerning my package. The first time i tried to cancel but wasn't possible. The costumer service said he would apply 20% off to my account but he hasn't yet. There is no reason why it should take over two weeks for a package to be delivered. I order some other things from women's best based in Europe on the same day, it took 4 days for that stuff to be delivered! 4 days for a different country and going on 17days for right here in the US! Beyond frustrated and annoyed...

Fingers crossed it will even being delivered on the 27th.

I kept getting emails from this website, so I figured I'd try it out. Bad idea. The clothes are absolutely terrible.

What looks cute and stylish online is misleading. The materials is extremely cheap, and very, very thin. When I got the outfit, I took one look at it and knew it wouldn't survive the washing machine. It barely even survived my workout!

I have not had (as so many others here have) an issue canceling my membership, but it took forever to actually speak to a live person since emails never seem to be answered with this place. Save your money and your energy. Don't even bother ordering from here.

For the people saying that people are only complaining about issues canceling their membership- no, that's definitely NOT the only issue with this brand. The cheap material clothes at ridiculous prices is the issue for me. Furthermore, this site does not even seem to keep much in stock, since most of the time you cannot even find what is on sale.

I don't understand why someone like Kate Hudson would put her name on such an inferior brand like this.

Worst ever! They lure you in with the 50% off deal. Ok, the clothes are fine. The tank top after several washings is not in good condition but the leggings seem to do well with multiple washings. What really steams me about this site is the "memebership". I read through the policies and procedures. I got what this was about. However, once you have a membership credit, you cannot use it for any of the sales or deals they advertise. For example, CyberMonday has clothing 50-70% off. I filled my cart, I have $150 in credits, but I do not get the Cyber Monday pricing, I get the regular VIP pricing which costs 50% more. I AM A MEMBER but instead of getting deals and discounts I get punished? I can't use my credit to take advantage of a savings opportunity. Are you kidding me? What is the purpose of the credits. This company has the most unethical business practice. Furthermore, when you go to checkout, they offer a great deal, only $9.99 to add something to one's cart, but once this is added, you do not get the discount. No return email from customer service regarding my complaint. I am all about reading the fine print but this company purposely misleads. I despise them. If I had a law degree, I would go after them for false advertising. STAY AWAY!

I ordered my first outfit from Fabletics last week (capris and a yoga tank top). I loved the look and fit. The material was thin but seemed durable with proper care. I just washed both items according to the washing instructions (cold water, with like colors, and I even used the gentle cycle). The instructions say you can use the dryer but I intended on laying them out to dry instead. Well I took them out of the washing machine and the top has pulls/fuzzies all over it. The material is simply falling apart. There's one "pull" so large that it's extreemly visible from far away. I went on their website to use the "Chat with us Live now" feature as the call center was closed. I waited and waited and waited for an attendant because the chat session said to wait while they reached an associate for me. Eventually I refreshed the page and it said they were closed and to try again Mon-Fri. As of right now I am angry that I have spent money on something I can't ever use. I hope they resolve this even though their return policy firmly states that returns will not be accepted unless the tags are attached.

I canceled by membership but still had one monthly credit. When I logged in, the credit disappeared. When I realized and contacted Customer service they told me the credit expired without any prior notification. I complained and when customer service got back to me, they put the credit back to my account. When I finally used the credit to be rid of fabletics, the monthly charges started again! EVEN AFTER I TOLD THEM TO CANCEL. Be cautious and check your credit card statements religiously.

TERRIBLE CUSTOMER SERVICE! I have been trying to get a return authorization For an exchange for a week. 2 emails and 3 phone calls ( average phone call wait time 10 minutes then trying to talk to someone and get them to actually follow thru is a JOKE! And I am holding once again for someone to EMAIL ME A RETUN AUTH! Will never do business with this company again!

Long shipping times - good quality product - too much corporate wokeness - need to ensure you skip month if you don't want to be charged - should be the other way around

I read every little detail about becoming a member and the charge of $49.95 every month if you did not purchase something or if you do no skip the month by the 5th. I understood all these terms and proceeded with caution, including setting a reminder in my phone every month to skip the month so I was not charged.
The first month I purchased something so I didn't worry about it. The second month rolled around and I skipped the month on my iPhone through Safari. The first red flag was that I didn't get a confirmation email. A few days later I check my bank account and I was $50 short. I contacted fabletics, they were very kind and refunded me.
PLEASE READ: They do not tell you that some operating systems and browsers are not compatible with their website, so you may think you skipped the month, but a malfunction through their website does not register the process, therefore charging you, even though you have done everything right.
This issue happened a second time, and I tried to get my refund and they refused, so I was out $50 dollars. That was the end for me, and I canceled my account (which you can only do during business hours) used my $50 and never used them again!

Pricing used to be your advantage yet now everything just seems to cost more and more with exception to new customers. Doesnt feel as royalty is valued much here

Products are not delivered on time, took more than 2 weeks to get an order and the third party shipping company did not start the shipping for 10 days from the order placement

I love the products high quality food athletic wear. The shipping time is a bit ridiculous. A few times I've had to exchange a product and the whole process takes over a month!

I have not been getting reminder emails to "skip the month" so therefore I am accruing a million member credits. But I am getting emails about new clothing lines. Just doesn't seem right.

It was a few items I wanted, then to my surprise I got a 50+ charge to my CC. For having a membership, why don't I feel privileged? Just greedy company that I will never purchase from ever again!

After many calls to the shipping company and fabletics my order ever arrived. Very disappointed I never got to try the product but I can't pay money for an item I never receive.

I placed an order for 2 pairs of shorts for $24. I only received 1 pair. I called and spoke with a customer service rep and they said they could not help me.

Ever since I became a member a few years ago, I refuse to wear anything else. The leggings are so comfortable and they hold me in all the right places. My favorite ones are the ones with the pockets.

I used to hate leggings and sports bras because neither of them fit well. These leggings don't slide down every time I move and I can get the bras on and off even though I have a bad shoulder.

None of the leggings fit well and slide down all the time. The sports bras are even more ill-fitting. Very disappointing purchase. Half of the order was not even delivered for 3 weeks.

I dislike calling customer service and you have to wait a long time on chat or on the phone. Go to the physical store if you like their stuff. Overpriced and okay quality.

Before, it was easier, especially because I was able to do it on the brand website. Now, i can only access all the questions and response options if i use my mobile device.

The shorts with the built in liner tend to slide down my butt when I'm running around and I fear my crack is showing. I like the shorts, but don't like having to pull them up every couple minutes

I was offered by them some credit to shop in their store and because of that they deleted my membership and told me I can never in my life ever shop with them under my name that's so stupid