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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    830
  • Shipping
    807
  • Returns
    575
  • Quality
    791

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,688
Neutral
273
Negative
1,220
View ratings trends
227
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How would you rate Fabletics?

Reviews (11,682)

Rating

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Other

Reviews that mention popular keywords

customer service (1812) vip membership (466) credit card (339) vip member (272) kate hudson (211) sports bras (287) workout clothes (150) shopping experience (73) quality products (132)
Thumbnail of user adamd1012
Missouri
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

Waste of time, stupid business model all for a c- brand where logos come if first wash and it feels cheap. Lulu is ten times the product.

Date of experience: August 1, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Adam,

We are sorry to hear that you were not satisfied with the items that we have. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user normad36
Texas
2 reviews
0 helpful votes
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July 4th, 2019
Verified purchase

Every legging I have purchased through Fabletics has exceeded my expectations. The quality of fabric and construction is exceptional, with a modest price.

Date of experience: July 1, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Norma,

Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

XO,
Ivy

Thumbnail of user karenh3477
Georgia
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

I've been a runner for 40 years, and these are the most comfortable running bras I have ever worn. They hold everything in place without feeling tight.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Karen,

Thank you so much for your awesome feedback regarding the items that you purchased! We truly appreciate reviews like these that make us want to improve our products and services even more! We hope you will always have a great experience with us in the future! Have a great day!

Best,
Kim

Thumbnail of user brendanh122
California
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

While reasonable in cost, the material was very cheap. I'd rather pay a bit more for higher quality.

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Brendan,

Thank you for taking the time to let us know about your thoughts on product quality. We strive to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user lisas5184
Florida
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

I have bought other brands of exercise clothes and they are nowhere near the quality that fabletics is.

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Lisa,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

Thumbnail of user alip97
Missouri
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Everything I have ever gotten I've loved! Fits like a glove and the quality doesn't change with washes

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ali,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user aniep1
California
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

No sizes for my size group (m/l) and need more variety. I love this brand but recently there's been nothing

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anie,

Thank you for taking the time to leave a review. We are very sad to know that the sizes you like are sold out. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.

Best,
Chad

Thumbnail of user amberr621
California
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

Prices are pretty high, but great thing is sale with vip brings it down to more reasonable-great price!

Date of experience: February 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello David,

Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day! 

Best,
Renz

Thumbnail of user ambers1009
Texas
2 reviews
0 helpful votes
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February 1st, 2023
Verified purchase

I have had nothing but GREAT experiences with Fabletics' Customer Service, store retail employees and most of all their leggings are my absolute FAVORITE!

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amber,

Thanks a lot for the great feedback! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

Best,
Mary

Thumbnail of user vikkil26
Nevada
2 reviews
0 helpful votes
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June 4th, 2022
Verified purchase

Have been purchasing from Fabletics for several years now. They make the best workout leggings and shorts. Their customer service is pretty good as well. Highly recommend!

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Vikki,

Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to learn you enjoy our product and services.

Best Regards,
Clark

Thumbnail of user arthurs633
Georgia
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Pretty good experience with fabletics. I just wish the monthly fee was not so pricey when it comes to purchasing items.

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Arthur,

Thanks for sending your review! Your feedback about the VIP membership and the monthly member credit option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user jims2276
Massachusetts
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

I have nothing o complain about except the relatively lengthy time it takes between ordering online and actual delivery.

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Jim,

It is with great regret that we received your feedback regarding our shipping policy. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Thumbnail of user lindac4728
Texas
2 reviews
0 helpful votes
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February 5th, 2023
Verified purchase

I am really disappointed at how cheap the material is. After 1 wash everything looked like it was years old play clothes. Shame!

Date of experience: February 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Linda,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with the quality of our products. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user courtneyw428
Canada
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

I absolutely love just about everything that comes from Fabletics! And the customer service is always super friendly! It's so easy to get an exchange for another size or product!

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Courtney,

Thank you for your great feedback and for spreading the word. It was a wonderful feeling to be able to meet your online shipping needs.

Best Regards,
Clark

Thumbnail of user autumna53
California
1 review
0 helpful votes
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February 8th, 2023
Verified purchase

I've never had a bad experience with fabletics. I love their products. Good quality. Very cute. Great customer service.

Date of experience: February 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Autumn,

We’re so glad to know you're satisfied with our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user kamaldeepk
Germany
1 review
0 helpful votes
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April 10th, 2022

Hi,

I haven't opted for a VIP membership but they deducted 49,95 euros without any notification. Refund my money. This kind of behavior is inappropriate.

Thanks,

Best Regards,
Kamaldeep

Date of experience: April 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ross,

Thank you for writing a review! Your feedback about the charge is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user katen148
Ohio
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

App constantly crashes and refreshing takes awhile. Sizing is often available until you click in to find its out of stock. Good products, nice fashion

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kate,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our mobile app. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user andreaw906
Kentucky
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

The Luxe leggings slide down and roll up too much around my stomach but other than that they are nice

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Andrea,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user daves1882
Texas
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

I have placed 3 separate orders over the last month and all three were cancelled a few days later with no explanation as to why.

Date of experience: April 3, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Dave,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the canceled orders. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user harrisonh86
Indiana
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

High quality material, excellent functionality, and good durability given what I put them through. These products are also much more affordable than most companies selling similar things

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Harrison,

Thank you for leaving a review.  We always strive to provide the highest quality at the most reasonable price. Have a great day!  

Best,
Renz

Thumbnail of user brandym277
Oklahoma
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

I've been using fabletics for several years now and I absolutely love all products! Happy to be a member!

Date of experience: March 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Brandy,

Thank you so much for sharing your shopping experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved it with you. Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user bradt240
California
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Clerk was very confused. Ended up sending garment to address on drivers license. Never received product.

Date of experience: March 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Brad,

Thank you for sharing your experience with your order. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user allineen
New Jersey
1 review
0 helpful votes
  • Send Message
March 1st, 2023
Verified purchase

VIP member, cause I'm in love with the brand. Durable, exquisite, and wonderful design. Always looking for something like this. Now i got it

Date of experience: March 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Allinee,

Thank you for the positive feedback! We are happy to know that you love our products and services! Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user alexandriab102
Massachusetts
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Everything is good quality and always fits
I haven't had an issue with anything yet and I will continue to purchase from Fabletics

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Alexandria,

We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user cristinan74
California
1 review
0 helpful votes
  • Send Message
May 24th, 2024
Verified purchase

I great full with the personal they always help me with my purchase or inconvenience what I have

Date of experience: May 14, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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