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Fabletics has a rating of 3.2 stars from 11,671 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.
I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.
The membership is a rip off. Leggings never in stock and waste of $. Refunds never received for returned items.
Date of experience: February 1, 2020
The app is very slow!
It takes forever to load and then even longer to toggle Between items, extremely frustrating
Date of experience: April 19, 2022
My gym outfits have lasted more than a year and still look brand new, the quality and designs are amazing
Date of experience: November 6, 2022
Hello Deshania,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products.
Best,
Mary
I still haven't received my second part of order. I got a email saying they would be here last Friday.
Date of experience: May 23, 2022
Hello Crystal,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the status of your order. Our Member Services Team will get in touch with you right away.
Best,
Allison
Yes I want to say received my first and last order. Cheap fabric and misrepresentation on how much it costs,
Date of experience: June 15, 2015
Customer service sucks at times. I decided not to use the site based off of the reviews I've seen here.
Date of experience: October 29, 2018
Hello Jennifer,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to resolve your issue.
Best,
Ivy
Since my first try of Fabletics clothes, I was so pleasantly surprised with the high quality. I am a fan!
Date of experience: January 12, 2022
Hi Sonya,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Cathy
Great quality of product for your money. Would highly recommend this site. Great sales abs customer service is fast too
Tip for consumers:
If want to be part of the VIP monthly subscription but done want it every month…it’s super simple to skip as many times as you want
Products used:
Everything
Date of experience: May 19, 2022
Hello Annette,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
I speak french so my english is not perfect but she took time to understand correctly what my problem was.
Date of experience: May 19, 2022
Hello Sidji,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
I personally find the clothing to be really good quality, fits well and it didn't take that long to ship.
Date of experience: May 23, 2022
Hello Anne,
We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
98% of the time their products are great... sizing is an occasional issue... clothing is well made, fashionable, and versatile.
Date of experience: September 18, 2019
Hello Diane,
Thanks for writing a review! Your feedback will help us know what we can do better. We hope you'll have more fabulous experiences with us in the future!
XO,
Ivy
Terrible marketing strategy. They also lost my package and then when i finally got it, it had a giant hole.
Date of experience: January 16, 2018
Hello Kay,
We deeply value your relationship with Fabletics and we are committed to providing you with the highest level of service simply because our members deserve the very best. Our member services team will get in touch with you within 24-48 hours to further assist you.
Best,
Sherry
This is the only place I order workout gear from, great quality and super cute always! Five stars from me!
Date of experience: September 16, 2019
Hello Abbie,
Thanks a lot for the shout out! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
XO,
Ivy
The details were very hidden that this is a subscription based company. Also, the product was not what it appeared.
Date of experience: December 4, 2020
Hello Bryan,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
So easy to order. Product is great. Fast delivery. Overall very satisfied with all that we have purchased so far.
Date of experience: December 7, 2021
Hello Stacy,
We couldn't be any happier with this lovely feedback! Thank you for such an excellent review. We appreciate your time to share how satisfied you are with our products. We hope you have a nice day!
Best,
Nelle
Their products are great, comfortable and true to size but the way they are packed uses a lot of plastic.
Date of experience: January 18, 2022
Hello Alexandra,
Thank you for taking the time to leave a review. Your feedback regarding our packaging is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
Best active wear I have ever bought! It wears well, washes well and feels great! It's also true to size.
Date of experience: December 1, 2019
Hello Melissa,
We appreciate your feedback! We always strive to provide the best service for members like you! Keep slayin' in your FAB items!
XO,
Ivy
Like the title said, I haven't been able to order things I want lately because they are out of stock
Date of experience: August 1, 2021
Hi Daniel,
We appreciate your feedback on our selections! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
I have been a customer for years and am very happy with the fit, quality and look of their leggings!
Date of experience: August 1, 2022
Hello Donna,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your leggings! We always strive to provide our valued members with the best fit, styles, and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad
I bought gifts for my son and husband. Both love the shorts. They are not fans of the membership aspect.
Date of experience: August 1, 2022
Hello Donna,
We are glad you are enjoying our products! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I'm not happy with the fit, the XL's seem like they run small. Shipping takes forever, both receiving and returning.
Date of experience: August 1, 2022
Hello Luis,
Thanks for sending your review! Your feedback about our sizing and shipping process is important, and we would like to address this as quickly as possible. We would also like to discuss further our return/exchange process. Our Member Services team will email you right away to further assist you.
Best,
Zeth
Wonderful product. Easy to order. Order comes quickly. These leggings are th e most comfortable things I have ever worn.
Date of experience: December 1, 2022
Hello Delia,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Fabletics has great quality fabric and always has a sale going on! Never have to buy $200 Lulu lemon leggings!
Date of experience: February 17, 2022
Hello Annie,
We’re so happy to hear you’ve had a great experience with Fabletics. We always aim to offer the best prices and the highest quality products. Have a great day!
Best,
Renz
The black high waist leggings are great fit, fit my body to a t, thank you, and also very comfortable.
Date of experience: November 1, 2020
Hello Lenora,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
I am so disappointed with Fabletics. I have spent so much there as a VIP member and have shopped multiple items every month, and yet they do not even try to consider their customers request / convenience. I ordered a bunch of outfits on their site and found out 6 days later that it was now 40% off on sale. Normally most stores (Lululemon, Nike, Gap, etc.) refund you back the price reduction difference when there is a discount up to a month later. Considering that this order was made only a few days ago - I of course requested for this refund since I didn't even get any of the outfits delivered to me yet ( it usually takes them weeks to deliver to me) and so my 30 day return benefit hasn't even started yet because I still didn't receive any of my orders. Customer service refused to just refund me the price reduction difference and their only solution for me was to order the exact same items again, and then to return my previous order when it finally gets shipped out to me so I can get a refund. This is so ridiculous! Rather than just refund me so I can just use what was already shipped out when it gets here, their company would rather spend money on multiple shipments for the same exact items of clothing and create a lot of unnecessary steps to their customers(i. E. visiting & lining up at the post office). The reason why most people "conveniently" shop online in the first place is because most do not have a lot of free time during the mornings to visit actual stores, that's why they prefer to have things delivered right at their doorstep by the time they do get home. Also, the post office is far and closes very early. I had to cancel my "VIP" membership because not only did I feel SO NOT like a VIP customer but its clear to me that their so-called rules (without a purpose) were far more important to them than making their customers happy and providing us with real actual solutions that would make us want to continue to shop here. Will not be recommending this store anymore.
Date of experience: July 25, 2017
Hello Anna,
We’re sorry to hear about your recent experience with Fabletics! We value your feedback and the chance to resolve any issues that our members may have. A member of our member service team will be contacting you within 48 hours to further assist you.
Best,
Samar
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Nathan,
Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our app/website. Our Member Services team will contact you right away for further assistance.
Best,
Zeth