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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,638 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    830
  • Shipping
    807
  • Returns
    575
  • Quality
    791

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.2%
Positive
1,668
Neutral
271
Negative
1,198
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,638)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user heliebers
Florida
1 review
0 helpful votes
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December 2nd, 2021
Verified purchase

Amazing Experience. I really love my shorts. I want to buy more of them, and I already have three in different colors.

Date of experience: December 2, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Helieber,

Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Thumbnail of user aashleshad
Canada
1 review
0 helpful votes
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May 20th, 2022
Verified purchase

Quality fabric, and fits for its size as given. I love the colours that I bought and can't wait to use them!

Date of experience: May 20, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Aashlesha,

Thank you for your review and for choosing us! We appreciate your feedback. We hope that you'll enjoy your product as much as we enjoyed designing it for you and your needs.

Best,
Renz

Thumbnail of user angelas203
Canada
3 reviews
0 helpful votes
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May 19th, 2022
Verified purchase

I've had no problems with returns or exchanged, customer service is very accommodating.
Fabletics offers the best leggings and the best prices.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angela,

Thank you so much for your feedback! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user allyc57
Ohio
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

Site is easy to navigate and I love the options. The models do a nice job of showing how the pieces fit

Date of experience: May 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ally,

​We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Thumbnail of user irisd90
Virginia
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

I was not clear on how the membership worked. The chat agent who assisted me (even via chat) came across as friendly.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Iris,

Thank you for your review. We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

Thumbnail of user kenyal21
California
1 review
0 helpful votes
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April 22nd, 2022
Verified purchase

I received a size to bug and they sent me the right size immediately after my request. This was a great experience

Date of experience: April 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kenya,

Happy to hear that your concern was taken care of! Apologies once again for the trouble, but happy it all came together in the end. Have a great day!

Best,
Renz

Thumbnail of user anelitab
California
1 review
0 helpful votes
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March 3rd, 2020
Verified purchase

It's so easy to place orders and return the items for exchange (if any). So many styles to choose from. Love Fabletics!

Date of experience: March 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Anelita,

Wow! Thanks for sharing your wonderful shopping experience with us! We're happy to hear that you're satisfied with our products and services! Thank you for showing us some love! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!

Best,
Nelle

Thumbnail of user hileyp
RU
44 reviews
190 helpful votes
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March 14th, 2020

The quality is above average as well as prices. Nevertheless, I always ready to pay for good quality and timely support responses.

Date of experience: March 13, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Hiley,

Wow! Thanks for writing a review! We're happy to hear that you're satisfied with our products and services! We will make sure to continuously create products with the highest quality at a very reasonable price! Thanks for doing business with us!

Best,
Nelle

Thumbnail of user robertb6051
California
2 reviews
0 helpful votes
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May 29th, 2022
Verified purchase

Comfortable pants but over priced for what they are. You can find similar pants at half the price if you look around

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Robert,

Thanks for sending your review! Your feedback about our product pricing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.

Best,
Zeth

Thumbnail of user jessicab2748
Massachusetts
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Sizes were disappointing. The subscription program is disingenuous at best. The "non member" prices are ridiculous. Quality of garment is very good.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jessica,

Thank you for taking the time to leave feedback! We'd be delighted to assist you further with your concerns about the sizes of our products and the VIP Membership.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user kristat86
Indiana
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

I think Fabletics has some of the cutest workout clothes available. The shipping is pretty quick and customer service has been great.

Date of experience: March 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Krista,

We are happy to know that you had a great shopping experience with us! We always make sure to make cute and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user daysil6
New York
2 reviews
0 helpful votes
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June 1st, 2022
Verified purchase

I ordered two items and only got one. The other one is still saying the label was created but no further update.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Daysi,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user pamj83
Tennessee
1 review
0 helpful votes
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April 4th, 2020
Verified purchase

I just purchased two of the high intensity bras and I love how supportive and comfortable they are. I'll be getting more!

Date of experience: April 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Pam,

Wow! We are happy to hear that your order fits well! We always want to create unique designs for our valued members like you!

Best,
Nelle

Thumbnail of user sarahm880
Virginia
1 review
0 helpful votes
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July 8th, 2019
Verified purchase

They have adorable styles and great deals. I get so many compliments on my leggings and sports bras. Everything is great quality.

Date of experience: July 5, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Sarah,

Thank you for shopping with us. We appreciate your business. Fabletics goal is to provide high-quality products and attentive member service to valued members like you. We hope to meet and exceed your expectations!

XO,
Ivy

Thumbnail of user ashleyc903
Florida
1 review
0 helpful votes
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June 1st, 2021
Verified purchase

I really love the fit and feel of Fabletics but I don't order much b/c colors and sizes are always so limited.

Date of experience: June 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Ashley,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user elisabethl56
Canada
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I've been a loyal customer since 2016 and 90% of my leggings are Fabletics. Amazing quality, for a fraction of the price.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Elisabeth,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your leggings! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user andreal582
Florida
1 review
0 helpful votes
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June 3rd, 2021
Verified purchase

Products are great will love to be able to shop more but can only do when on sale regular price are high,

Date of experience: June 3, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hi Andrea,

Thanks for your effort in writing a review of our pricing! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user jaimib2
Canada
1 review
0 helpful votes
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October 5th, 2022
Verified purchase

I love their products, I've never gotten something I didn't absolutely love. They are there to answer any question you may have.

Date of experience: October 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jaimi,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user km940
New York
1 review
0 helpful votes
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February 15th, 2022
Verified purchase

Don't like newer styles. Hard to find things that fit the way I want them to. Favorite styles are always sold out.

Date of experience: February 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kathryn,

Thank you for writing a review! Your feedback on the new style is important to us, and we would like to address your concern. Our member services team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user raeannet1
Canada
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Variety of items and colors for reasonable price. The only draw back is the monthly charge if you miss the skip email.

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Raeanne,

Thank you for taking the time to leave a review. Your feedback about the monthly charge is important to us. Our Member Services team will email you right away to assist you.

Best,
Clark

Thumbnail of user kianak15
North Carolina
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I never have a negative review, I receive all my items on time, no malfunctions, in the stores the employees are amazing

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kiana,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user clairemaries
Colorado
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Easy to shop, delivery is quick and accurate, Great sale values and incentive Fabletics leggings last twice as long as any others

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Clairemarie,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Thumbnail of user rayg312
California
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

The shorts I bought are great. The One pants no. It'd too much money to be a VIP based on the offerings.

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ray,

Thank you for taking the time to write your review. Our Member Services team will get in touch with you to further assist you with your product and VIP concerns.

Best,
Bella

Thumbnail of user catiah1
Texas
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Poor fabric quality,the size is very confusing, I purchased 2 leggings one came so tight and the other one Is so lose, very uncomfortable.

Tip for consumers:
Don’t buy it

Products used:
Leggings

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Catia,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user tianab7
Florida
1 review
5 helpful votes
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February 6th, 2018

I am going to preface this by saying that i understand how the VIP program works. As a new customer i was going to take advantage of getting two pants for $24. I picked two pants and then started to look at tank tops. All of the tank tops had a price that was scratched out and replaced by a VIP price. Then under the VIP price, in RED there was an "introductory price".

There was no information anywhere about the introductory price. Since it was in bright red, i assumed that it was a special price for a first time purchase. Then when i put the items in my cart, it went to the VIP price ( which was higher)

Here is the real issue now. I contacted customer service on Chat. They were busy so i waited and eventually got kicked off. Then i tried again and waited. Eventually someone addressed me. When i asked my question, nothing happened. Then i was kicked off again. This time i called into customer service. I explained the situation to the rep and he started to explain the how i can only get two pants for $24 or one outfit for 70% off. He was not able to tell me why the introductory price was not showing up. Then i got his manger on the phone to eventually explained that i can only have one promotion at a time ( which makes sense) but then he told me that if i was getting 2 pants for $24 then the intro pricing would not apply, Infact the introductory prices does not really exist. What they really mean is that if you don't get one of the two promotions then you get two items for 50% off ( which is the introductory price)

All of this would be fine if it was explained on the website. They should not put an introductory price on all of their stuff it that price does not apply to you. They could at least put and asterisk that says the intro price is only valid for two items and cannot be combined with other promotions on a first time purchase.

Date of experience: February 2, 2018

Thumbnail of user sherrye11
Sherry E. – Fabletics Rep

Hello Tiana,

We’re sorry to hear about what sounds like a frustrating experience. Our member services team will get in touch with you right away. Thanks!

Best,
Sherry

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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