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Fabletics has a rating of 3.2 stars from 11,589 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.
I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.
I'm confident that I will love what I buy (quality is wonderful, but I also know that if I don't, I can return or exchange the item with very little effort
Date of experience: July 1, 2022
Oh my! The prices was right, the quality, the options too many.
I'm sorry I had to cancel because of circumstances beyond my control.
Date of experience: December 2, 2022
Hello Virginia,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
The clothing is great, the leggings especially are my new favorite, but more often than not they are out of stock in my size.
Date of experience: January 12, 2022
Hello Amy,
Thanks for sending your review! We would like to discuss further the availability of our products. Our Member Services team will be contacting you within 48 hours.
Best,
Zeth
The blue pants I ordered fit beautifully. I would have been happy with a more natural fabric but the fit is good for me!
Date of experience: May 19, 2022
Hello Moira,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I've yet to receive an item that I didn't love, and I've ordered about a piece a month since the site opened. Love Fabletics!
Date of experience: May 27, 2022
Hi Jayla,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
My last purchase was all based on feel. The materials are so soft and buttery. Even after washing they are still soft and comfortable.
Date of experience: March 1, 2020
Hello Debbie,
Wow! Great to know that your products are still soft and comfortable even after washing! Rest assured that we will continue providing unique, new styles and high-quality products for members like you. Thank you so much for sharing this wonderful feedback with other members!
Best,
Nelle
Gave myself a new outfit and socks for losing weight! Like the color and style. Fits perfectly and now that I'm a size smaller.
Date of experience: May 29, 2022
Hello Anita,
Thank you for your review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
I used two months of credit to order two pairs of pants and I still haven't received them. It's been well over a month
Date of experience: October 1, 2020
Hello Beth,
Thank you for writing a review! We are sorry to hear if you still haven't received your order yet. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
I have been a member for a while and always find it easy to skip a month or find great deals on this site.
Date of experience: January 8, 2019
Hello Lynne,
It is our desire to keep you satisfied with our services, unique styles and good quality at the affordable price. You are our inspiration for doing our very best. Thank you and remember; we value you!
XO,
Ivy
The shorts took about a week to get in the mail and they were worth the wait. The colors are chill vibe and my son loves them. The price is right!
Date of experience: June 1, 2022
Hello Joanne,
Thank you for your review. We will always make products that serve the needs of you, your family, and your friends. Have a great day!
Best,
Renz
I'm always happy with the comfort, size and quality of Fabletics. And I love the leggings are not see through when I'm doing squats!
Date of experience: May 3, 2022
Hello Sara,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Return/exchanges are easy and fast. The site and mobile app often times run slow and is difficult to navigate making the user experience frustrating
Date of experience: June 1, 2022
Hello Falana,
Thank you for your feedback on our website and mobile app. We want to keep our good reputation for pleasing our members. Our Member Services Team is here to help you in any way they can. Someone is sending you an email right now.
Best,
Clark
I absolutely love the workout leggings! They do not show your butt or underwear underneath. They are the absolute BEST I have ever used.
Date of experience: March 15, 2022
Hello Vanessa,
Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a fabulous day!
Best,
Renz
My overall experience with this company is great. Products are fashionable. Delivery is timely. I recommend it to all my friends all the time.
Date of experience: August 1, 2022
Hello David,
We are glad you are enjoying our products and delivery timeframe! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
The best Leggings I've ever purchased. The sport bras are very well-made and overall any other clothing items I have purchased have not disappointed.
Date of experience: September 4, 2022
Hello Laurel,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your leggings! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad
I was unaware that they were going to charge me $50 out of my account every month BY ME JUST ORDERING ONE TIME! No email or nothing that clearly specifies their services and fees-and for the sake of logic- they need to be specific on their websites- what a VIP membership entails- its total scam and lack of transparency business practices for their customers. I just figured out today and unfortunately you can only opt out between the 1st and the 5th but I was totally unaware of any of that. And the outfit I bought wasn't anything special. Over priced when I can go to a local store and get it for half the price with better quality. I called today customer service at my 7am pdt and asked for my money back, the charge me three months after i place one order in March, they offer me two months reimbursement but the third payment is not going to be reimburse- just a gift card that i can use after a year... yes you read it right- you have to wait a year to use a gift card with your money that you paid and you never bought any products during that month. STAY AWAY OF THIS BUSINESS!
Date of experience: June 15, 2018
Hello Lynnette,
First and foremost, we would like to apologize for any inconvenience we may have caused you as well as any miscommunication from our Member Services department that has led to your distrust in our business. Providing excellent customer service is our main goal and it is unfortunate you were not treated with the respect you deserve. Given the opportunity, we would like to learn more details about your case. Our team will be contacting you within 24-48 hours to further assist.
Best,
Ivy
Ordered some clothes and they didn't fit. So I returned them but they gave me basically no money back. So they just took my money. The worst.
Date of experience: September 1, 2022
Hello David,
Thank you for your review. For assistance with your refund concern, our Member Services Team will get in touch with you right away.
Best,
Renz
I cancelled my subscription on the chat and still got charged the fee. I plan on calling unless something can be done before I get to it
Date of experience: January 18, 2022
Hello Clarke,
Thank you for writing a review! Your feedback is important to us, and we would like to address your cancelation concern. Our member services team will get in touch with you right away. Thanks!
Best,
Renz
She loves the material, the way it feels and looks on her and thats why whenever she needs new leggings she prefers Fabletics over any other brand.
Date of experience: September 20, 2019
Hello Alberto,
What an awesome review! Thank you so much for the positive overall feedback! We hope you will always have a fabulous experience with us in the future!
XO,
Ivy
I love my Fabletics! I know that my sizes will fit, and they are excellent quality. It is rare that I'm not wearing Fabletics to the gym!
Date of experience: June 28, 2019
Hello April,
It is our desire to keep you satisfied with our services, unique styles and good quality at the affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
XO,
Ivy
All clothing is amazing and my visits to stores have been welcoming and friendly. I'm am going to be a Fabletics customer for a long long time.
Date of experience: June 1, 2022
Hello Jason,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to learn you enjoy our product and services.
Best Regards,
Clark
For the most part I love it. But TWO of the pants lost a zipper from the pocket on the first day which was a total bummer.
Date of experience: June 1, 2022
Hi Joan,
Thank you for sharing your feedback regarding the quality of the items that you received! We always like to know what our members are thinking so we know where to improve. A representative from our Member Services Team will be contacting you immediately.
Best,
Kim
I've been a happy customer for years and have never been disappointed. My leggings have lasted the rest of time and keep bringing me back for more!
Date of experience: June 4, 2022
Hello Laura,
Your loyalty and support as one of our members are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction with all products and services you purchase from us. Thank you!
Best,
Mary
We received shorts and the zipper was broken, my husband contacted you guys and we have not heard a response. This was close to a month ago.
Date of experience: August 1, 2022
Hello Steve,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,
Zeth
You can build up credits, but if you decide to cancel you lose all credits that you paid for. This is theft and incredibly shady. F$@k Fabletics.
Tip for consumers:
Do not sign up.
Products used:
None. They stole my credits which I paid for when I cancelled.
Date of experience: October 29, 2021
Hello Dean,
Thank you for writing a review! We deeply value your business with us. We've sent you a request on www.sitejabber.com asking for your account information for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request, and we'll be happy to assist you!
Best,
Nelle
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Rochelle,
We are glad that you are satisfied with the items you purchased and the services we provide for our members. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a wonderful experience with us in the future!
Best,
Allison