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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,568 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    820
  • Value
    828
  • Shipping
    805
  • Returns
    573
  • Quality
    789

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.4%
Positive
1,637
Neutral
267
Negative
1,163
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,568)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user jenniferv1157
Canada
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Always happy with my purchase from Fabletics! So comfortable and the prices are great! I feel super confident whenever I wear my Fabletics

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

Thank you for leaving a review.  We always strive to provide the highest quality at the most reasonable price. Have a great day!  

Best,
Renz

Thumbnail of user ashleyl910
Georgia
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

I'm been a member for a while. I love how when I need to skip months, I can! It's such an easy process!

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ashley,

We are glad you are enjoying our VIP membership! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user johnnyc423
Nevada
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

I have always had a great experience when I go into Fabletics the customer service is absolutely the best. And I appreciate that.

Date of experience: September 1, 2022

Thumbnail of user deanr161
Dean R. – Fabletics Rep

Hello Johnny,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user christinaf556
District of Columbia
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Over the years I have been satisfied with the quality and variety of outfits. The customer service is also very kind and helpful.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christina,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user janedoed
Utah
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

It is seriously annoying that the cost for a credit is usually more than the cost of what I want, and then I have to pay shipping on top of all that.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Elizabeth,

Thank you for taking the time to leave a review. Your feedback about our pricing and member credit usage is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user alecf40
Texas
1 review
0 helpful votes
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November 4th, 2023
Verified purchase

Very helpful in finding what I wanted. In and out of there quickly.

Date of experience: November 4, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Alec,

This is awesome to hear! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a great day!

Best,
Mary

Thumbnail of user conniet307
Kansas
1 review
0 helpful votes
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March 11th, 2023
Verified purchase

I truly appreciated the help i received! Went above and beyond! Thank you!

Date of experience: March 11, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Connie,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user donnas89
New Jersey
1 review
3 helpful votes
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September 27th, 2015

The products are not so great or inexpensive to command a restocking fee. They should be happy customers are willing to give their products a try.

Date of experience: September 27, 2015

Thumbnail of user pamelah1822
Canada
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Great site. No problem finding what I need. Sometimes I have to go on a bit of a hunt to skip the payment for the month.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Pamela,

Thank you for taking the time to share your positive feedback with our products and the website! We're glad that everything worked out for you. Hope to hear more from you in the future!

Best,
Mary

Thumbnail of user andrewi41
Louisiana
1 review
1 helpful vote
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November 5th, 2019
Verified purchase

This whole website is a scam. I was conned into buying well over what I wanted to because I didn't know I was signing up for a monthly subscription

Date of experience: November 2, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Andrew,

We understand how you feel, we’re very sorry. We’re going to take care of this for you right now. You deserve only the best service, a representative from our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.

Best,
Ivy

Thumbnail of user andrews2788
Illinois
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

My order was returned twice to carrier. Customer service was helpful each time.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andrew,

Thank you for your honest feedback! We're sorry to hear that your order was returned. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user ethanj157
Montana
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I just wanted some shorts and got charged $50 for a membership twice. 2 for $24 really means 2 $#*!ing shorts with an over priced membership

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ethan,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ethan,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Thumbnail of user coulterw2
Idaho
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Best shorts I own. I have even used them for hot yoga and they are the most compliant to the adverse situations I put them in.

Service
Value
Shipping
Quality

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Coulter,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user amyb2629
Iowa
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

I'm a size 8 and the waist rolls. So annoying for the price!

Date of experience: January 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amy,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user dashawnj2
Tennessee
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Great all the shorts I received have been perfect I highly would recommend

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dashawn,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user corneliab34
Texas
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

Clothes are are very nice it's the fitting I have a problem with.

Date of experience: January 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cornelia,

Thank you for writing a review! We value your feedback on the sizing of our product and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user cassandrak122
New York
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

I love fabletics… the quality is amazing, great compression pants…. Stylish. Amazing price

Date of experience: April 3, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Cassandra,

It is our desire to keep you satisfied with our unique styles and great quality products at an affordable price. You are our inspiration for doing our best. Thank you and remember, we value you!

Best,
Allison

Thumbnail of user charlesh2450
Illinois
2 reviews
0 helpful votes
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May 1st, 2023
Verified purchase

The App never works so I have to always go to web browser.

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Charles,

Thank you for sharing your experience with the mobile app. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.

Best,
Allison

Thumbnail of user alecr58
Utah
1 review
0 helpful votes
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August 4th, 2023
Verified purchase

Great clothes when I purchase them, but I get bombarded with emails non-stop.

Date of experience: August 4, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Alec,

Thank you for sharing your experience with our emails and the items we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user teresaj84
Pennsylvania
1 review
0 helpful votes
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July 4th, 2019
Verified purchase

I received my shipment earlier than anticipated and the feel and fit of the items are spot on. I will be purchasing more in the future.

Date of experience: July 1, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Teresa,

Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy!

XO,
Ivy

Thumbnail of user elizabethz695
New Jersey
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

I love fabletics! So glad I jumped on this opportunity. I love that the clothes are affordable, and I'm really finding things that work for me.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Elizabeth,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user erickg115
Texas
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Great product and great customer experience! Everyone at the store was super helpful

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Erick,

Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!

Best,
Lia

Thumbnail of user isabellet39
Canada
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I loved my experience and all the clothes I bought.
I find that my Color style or size are not available when I want to buy vite the happened

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Isabelle,

Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user angelam2809
Oklahoma
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

Amazing, our family loves Fabletics and will continue to purchase this amazing product.

Date of experience: February 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angela,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user kays515
Idaho
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Great quality. Love the deep pockets for your cell phone. Great customer service.

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kay,

We are glad you are enjoying our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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