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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,556 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    821
  • Value
    829
  • Shipping
    806
  • Returns
    574
  • Quality
    790

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.4%
Positive
1,632
Neutral
267
Negative
1,156
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,556)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user nathanielp127
Michigan
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

I like the product I just didn't know there was a monthly subscription to go with the purchase.

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Nathaniel,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the VIP membership. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user karlat118
Arizona
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

The site is often down. I don't care for the way the member credits are used and charged.

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Karla,

Thank you for sharing your experience online and the member credit charge. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user carolb2104
Delaware
1 review
0 helpful votes
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July 4th, 2021
Verified purchase

Love these running shorts. I've never purchased a pair with the leggings under the lose shorts. So comfortable!

Date of experience: July 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Carol,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Cathy

Thumbnail of user debrah1112
Canada
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

I have only experienced frustration so far. The items have not arrives! Lost in transit somewhere I guess.

Date of experience: May 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Debra,

Thank you for sharing your experience with the items you have ordered. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user camilies
Oregon
1 review
0 helpful votes
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March 6th, 2023
Verified purchase

I love all the products and the quality is amazing, about 95% of my wardrobe is from Fabletics.

Date of experience: March 6, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Camilie,

We’re so glad to know you're satisfied with our products! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user angelaf1165
Florida
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Very satisfied with the process found the sizes and colors that I was looking for and awesome prices

Date of experience: May 30, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angela,

We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Dean

Thumbnail of user breadenz
California
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

I like how lightweight and comfortable they are. Great workout shorts or for jogging and stuff like that.

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Breaden,

Thank you so much for the awesome feedback! We are happy to know that you love our products! Have a great day!

Best,
Renz

Thumbnail of user leonardor89
Illinois
1 review
0 helpful votes
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August 2nd, 2023
Verified purchase

I buy 2 shorts, and when it was supposed to arrive at my address, I didn't got it

Date of experience: August 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Leonardo,

We are sorry to hear that you did not receive your order. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

Thumbnail of user katherinen237
Texas
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

I love it, the material is great. I just haven't checked about it's lifespan though. Hopefully it last.

Date of experience: June 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Katherine,

We're delighted to hear you enjoyed your purchasing experience with us! We constantly make sure to create beautiful and high-quality items for you at an affordable price! Have a wonderful day!

Best,
Renz

Thumbnail of user carriee69
Maryland
1 review
0 helpful votes
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April 19th, 2021
Verified purchase

Sometimes shipping times are awful other times it's good. It depends on which shipping company that is used.

Date of experience: April 19, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Carrie,

Thank you for writing a review! Your feedback is important to us, and we love to further assist you with the concern you had with our shipping. Our Member Services Team will email you within 48 hours to further assist you.

Best,
Dean

Thumbnail of user codym305
Michigan
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

The shorts are amazing and comfortable. The only little problem I had was shipping, but it was okay.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cody,

Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our shipping service. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user denadal
Florida
1 review
0 helpful votes
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April 12th, 2023
Verified purchase

The service was poor and guy on the phone was very annoyed with me for asking him questions

Date of experience: April 12, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Denada,

Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this, and our Member Services team will be contacting you right away to assist you.

Best,
Zeth

Thumbnail of user cheryln402
California
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I found everything I received from Fabletics to be of the highest quality. Sizes were true to size..

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cheryl,

Thank you for trusting us to be your source for top-quality items. We appreciate your kind expressions of appreciation and we are grateful for doing business with you. Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user lolitag14
West Virginia
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

I've really enjoyed my workout gear. I would recommend it to anyone who wants to try it out.

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Lolita,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user danaw420
Georgia
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Love them all. I've enjoyed every pair. A few pair I've wanted have not had my size. I'll have to keep checking.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Dana,

We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered

Best,
Tina

Thumbnail of user alexd1044
Oklahoma
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

I was unknowingly charged for something that I do not know and then I need them about it. I got no reply.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alex,

Thank you for your review. For assistance with your charge concern, our Member Services Team will get in touch with you right away.  

Best,
Renz

Thumbnail of user heatherl26
Georgia
1 review
7 helpful votes
  • Send Message
March 6th, 2015

Do not purchase anything. They will dump you into a subscription service and not allow you to cancel.

Sorry, Kate, you rock!

Service
Value
Shipping
Returns
Quality

Date of experience: March 6, 2015

Thumbnail of user teresar503
New Mexico
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

All of the leggings and sports bras I've bought from Fabletics are made from high-quality materials and are definitely built to last.

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Teresa,

Thank you for sharing your wonderful experience with us! We are happy that you are enjoying our products and satisfied with the quality of our items! May your days be awesome!

Best,
Jane

Thumbnail of user steveniep
California
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

Most of my wardrobe is fabletics, I'm appreciative of the size selections, the colors and the outfit picks they have for me!

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Stevenie,

Thank you for such a wonderful review and loyalty! You can expect more styles on the website soon!

Best,
Cathy

Thumbnail of user jakea135
Illinois
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Shorts were great, good looking and practical. Wish the liner pocket wasnt on the same size as the pick pocket for phones

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jake,

Thank you for taking the time to leave a review. Your feedback about the liner pocket is important to us. Our Member Services team will email you right away to assist you.

Best,
Clark

Thumbnail of user katieu33
California
2 reviews
0 helpful votes
  • Send Message
December 1st, 2021
Verified purchase

Fabletics sells my favorite leggings, and they have good sales and deals to build up my collection! Easy shipping, good customer service.

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Katie,

Thank you for such a wonderful review! This motivates us to do more and you can surely expect more from us soon!

Best,
Cathy

Thumbnail of user dulces16
California
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

It's really nice quality and comfortable I love that not matter how many time I wash the clothes it's still the same.

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dulce,

Wow! Thank you for your feedback! We're glad that you are satisfied with our products! That's our mission, to always provide our members with only the most likable and highest quality items. Enjoy your day!

Best,
Bella

Thumbnail of user beckys438
Illinois
0 reviews
0 helpful votes
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January 10th, 2022
Verified purchase

I love everything I have ordered. Only one legging I purchased has a small hole and I think it's always been there.

Date of experience: January 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Becky,

We appreciate your feedback on the quality of your purchase! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user carriey39
Canada
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

I especially like and appreciate the designs with the pockets on the bras and shorts. Some years ago, I discovered them here way before any other stores started to offer them.

The quality is generally decent to pretty good. Almost all my approximately 10 items purchased from here were great and no issues.

One of the running/active jackets I purchased was way too long on me at 5'2 and ended past my butt by maybe an inch. Fabric and design were great however.

The second item I had an issue with was a pair of neon shorts. The fabric was a bit sheer, and the underwear was easily distinguishable by colour and shape under. And front camel toe which I don't have in any of my other 30 or so leggings/bike shorts.

Return was easy to find on the site, but I didn't have a printer ready so I was going to stay on the page and print later. Trying again later, I was never able to get to the shipping label from the site again. Going to the return page a second time, the item was grayed out, preventing selection to pull up the label. It was not emailed to me in my first return attempt, so I had to chat with them. Chatting on mobile, the layout was just messed up and started at an AI. Every time I tried to type, it zoomed full screen to the word I was typing, and I couldn't see the input box to type in after clocking in there the first time. It was too annoying that I decided to just keep the <20$ item and remind myself not to purchase from here again unless I'm ok with a gamble.

The unsubscribe option was easy enough to find on their site and was a simple process which I'm super appreciative of having experienced another company that required calling a number no one answered. Resubscribing (at least the third time), was simple and offered the same benefits to "new subscribers".

Tip for consumers:
You can unsubscribe and subscribe again with the starting benefits.. So no need to put it on "hold" and accidentally be charged for a month. Was able to do this 3x. Over a period of 4? Years or so with no issues.

Products used:
Shorts, jacket, bras, tops

Service
Value
Shipping
Returns
Quality

Date of experience: May 24, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carrie,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user aileenm88
California
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Great experience. I bought some leggings and they had a hole. I called and they replaced them without any doubt or questions.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Aileen,

Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!

Best,
Renz

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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