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Fabletics has a rating of 3.2 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.
I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.
I previously had a membership and was satisfied with the quality of their clothing. I discontinued but closer to Christmas this year, I decided to reinstate the membership so I could purchase some gifts. I ordered a batch of items the first time around with no issue. The second order I placed, I was very disappointed - every item in the order came in incorrect. I didn't receive a single thing I ordered, it seems the warehouse must have mixed up the order. I then call in and there is no resolution except that I must wait 48 hrs and they will investigate and call me. I don't hear from them in 48 hours so I call back, this time they say your account is on restriction. I ask what this means and they say, your closed account was registered to a different email than this new account so we can't help you with your order till that's resolved. We will call you in 25 hrs. I ask to file a complaint with really no recourse to do so - since again my problem is that they sent me totally incorrect items and that seemingly is still not getting resolved after my 2nd and 3rd call. After spending $250 USD on this order you would think they would care to correct it, but no of course not. Needless to say the call back in 24 hrs didn't happen. So I call again for the 4 th time and am told to hold as they look into the order and the notes from their "back office" - of course the phone gets disconnected. I call for the 5th time now and we are talking 5 calls within 6 days - to be told I need to ship the items back at my own expense. I was horrified and very angry by this point. I once again asked who can I escalate this to. I was given a number so I guess I will make a 6th call and see if I get anywhere. Needless to say I canceled my membership and will never give a business with this type of horrible disgusting customer service my money. I'm disappointed because I did like their clothing.
Date of experience: December 23, 2021
The pair of leggings I recently bought aré see through. They are thin material and can see through them when working out.
Date of experience: February 4, 2021
Hi Alexa,
Thanks for your effort in writing a review! We are sad about the negative experience you had with the fit and quality of your purchase. We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
I try to find my size and it is always out of stock. I login to skip a month and it don't work. The only good thing is I can call and get a refund
Date of experience: February 12, 2022
Hello Tammy,
Thank you for taking the time to leave a review. We are sorry to hear that you are not pleased with our selection and skip-the-month feature. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
It takes to long to view an image and then I have to start all over when I want to continue my search. It really slows down my shopping experience.
Date of experience: December 1, 2022
Hello Diana,
We are very sorry to hear that you have encountered a problem navigating the website. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I have been a member for so many years I have lost count. I love everything I have gotten. When there is a problem, they take care of it quickly.
Date of experience: May 4, 2020
Hello Heather,
Thank you for continuously doing business with us. We love you too, Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Nelle
Great fit with quality materials. Love the different designs and styles. Great for workouts as well and running errands. Love Fabletics.
Date of experience: February 8, 2019
Hello Lisa,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
XO,
Ivy
Love the quality of the clothes and selection of colors/prints. Unfortunately everything is always sold out and unavailable. Please increase stock!
Date of experience: July 1, 2020
Hello Ashlie,
Wow! Thank you for loving our products! We are sorry to hear if you find our selection limited. We value your feedback, so our Member Services team will be in touch with 24-48 hours to assist you further.
Best,
Nelle
With some items it's tricky to find the correct size but once you find your size I normally love the product
Date of experience: September 1, 2022
Hello Debra,
Thank you for taking the time to write a review! We'd be delighted to assist you further with your concern about the sizes of our products. Our Member Services Team will get in touch with you right away.
Best,
Renz
The pants are just alright. But I hate the feel of it. The elastic part also feel very "fabric-y" and cheap.
Date of experience: September 1, 2022
Hello Frank,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Horrible! They say you can skip a month, but then do t allow you to. They just keep charging every month
Date of experience: July 1, 2022
Hello Rebecca,
Thank you for taking the time to write a review and sharing your thoughts on our skip-the-month option. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Very nice clothing but they suck you into a membership scam with a very low price and hope you don't notice.
Date of experience: November 4, 2022
Hello Timothy,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
Easy to navigate the site and I like it has so many options when it comes to styles, material and sizes.
Date of experience: October 10, 2021
Hello Brenda,
On behalf of all of us at Fabletics, we would like to thank you for sharing this awesome review of our products and website! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
I will say that navigating the app is bot super easy. I find the desktop version to be easier to navigate.
Date of experience: December 1, 2020
Hello Allison,
Thank you for writing a review regarding how the mobile app works! Our Member Services team will get in touch with you within 48 for further assistance.
Best,
Nelle
App was very slow which was frustrating due to the event being app only but still great feeling to get deals
Date of experience: May 27, 2022
Hello Andres,
Thank you for sharing your experience with our mobile app and the promotions we offer. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
I love everything about fabletics. The overall shopping experience is enjoyable, the pants are so comfortable and the shipping is fast.
Date of experience: May 26, 2022
Hello Chassidy,
Thank you so much for sharing your feedback regarding our products and services. We always strive to provide our members with satisfaction. Have a great day!
Best,
Allison
Very easy to deal with. The quality and fit of the shorts are some of the best I've had. Highly recommended.
Date of experience: October 1, 2022
Hi Hugo,
Thank you for your amazing feedback! We're glad that you love the quality and fit of the items that you purchased. It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!
Best,
Kim
Loved the tank. Feels good and cool color. Looks great, wear it to the gym or wear it while going out.
Date of experience: May 26, 2022
Hello Aamir,
Thank you so much for sharing your feedback regarding our products. We always strive to provide our members with the best quality. Have a great day!
Best,
Allison
I usually love what I purchase. Sometimes the quality isn't superb but overall I am really happy. Love their power hold.
Products used:
I have purchased several leggings , shorts, sports bras, and a couple shirts
Date of experience: June 1, 2022
Hello Jen,
Thank you for sharing your experience with your purchase and the quality of our products. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
I love my compression leggings
They are amazing against moisture, 16 hours shifts as a nurse are nothing against these leggings
Date of experience: September 2, 2022
Hello Rosalia,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your leggings! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a great day!
Best regards,
Chad
I love fabletics, I wish there was more Capri available overall all season long! Black ones! I'm short I prefer Capri
Date of experience: August 1, 2022
Hi Elizabeth,
We love you and your wonderful review! It is great to know that you are happy and satisfied with our service. It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Tina
I found it deceitful how they enroll you in a subscription when you think you are making a one time purchase.
Date of experience: September 1, 2022
Hello Drew,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
It took weeks for my order to arrive. I got an email the item shipped but never was received by usps so it took weeks to arrive.
Date of experience: May 26, 2022
Hello Amy,
We sincerely apologize if you are not happy with your shopping experience. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
It has been 2 weeks and I have yet to receive my order. I love fabletics an am very eager to start wearing and loving my order
Date of experience: December 8, 2018
Hello Adriana,
Please accept our sincere apologies regarding your recent purchase with Fabletics. Our helpful Member Services Team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.
Best,
Ivy
I called in to fabletics to help with my returns. They were extremely helpful and had answers to all my questions! It was amazing! I love fabletics!
Date of experience: November 1, 2022
Hello Arrelia,
Happy to hear that your concern was taken care of! We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Sasha,
Thank you for writing a review! We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Chad