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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,493 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    820
  • Value
    828
  • Shipping
    805
  • Returns
    573
  • Quality
    789

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,602
Neutral
261
Negative
1,130
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,493)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user ursulab39
Georgia
0 reviews
0 helpful votes
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January 13th, 2022
Verified purchase

I love this store. They have the best items for any kind of outfit. They also have outfits for every kind of woman, and also for men.

Date of experience: January 13, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ursula,

We're glad you enjoy our unique styles! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Zeth

Thumbnail of user marys4595
Maine
1 review
0 helpful votes
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April 22nd, 2022
Verified purchase

Found everything I was looking for! The prices were extraordinary! I felt like I commuted a crime the prices were so awesome!

Date of experience: April 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Mary,

We are glad you are enjoying our products and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!

Best,
Zeth

Thumbnail of user darianl12
Florida
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Best shorts on the market, great quality, the only issue is the delivery time

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Darian,

Thank you for writing a review! We value your feedback on the shipping timeframe and would like to address your concern. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user claudiaa80
California
1 review
0 helpful votes
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December 4th, 2019
Verified purchase

I love the quality and fit of Fabletics. It has continuous improvement since I first joint the program. Love it.

Date of experience: December 1, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Claudia,

Thank you for trusting us! Together with our professional team, we promise to do our very best to cater every FABshionista needs of our members like you! Have a fabulous day!

XO,
Ivy

Thumbnail of user aaronl935
Indiana
2 reviews
0 helpful votes
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August 1st, 2023
Verified purchase

The clothing is great! However the membership fee every month is a little high.

Date of experience: August 1, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Aaron,

We regretfully note that we received your feedback regarding the VIP membership. You should only receive the greatest services. Our Member Services Team will get in touch with you immediately to help you.

Best,
Lia

Thumbnail of user carric14
Massachusetts
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

I always have the best time at this store! The staff is the best! I will not shop at a different location!

Date of experience: May 31, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carri,

Thank you for taking the time to provide comments and for sharing this with others. We are happy to discover that you like our service.  

Best Regards,
Clark

Thumbnail of user kimt805
North Carolina
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Very helpful employees. When the correct size is not available in the store, they work to get the correct size

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kim,

Thanks for taking the time to write a great review! We take pride in giving the best quality of products and services to our dear members! We're delighted to receive your compliments and appreciation! Have a great day!

Best,
Dean

Thumbnail of user jonathanf638
Texas
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

The store manager was the best. Expertise in all things

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Jonathan,

It’s great to read your feedback about your shopping experience and we appreciate you taking the time to share it with us. We aim to provide the best service for every member!

Best,
Allison

Thumbnail of user kristinem288
Texas
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Best leggings I own! I just can't afford it anymore.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Kristine,

Thank you for the nice words that you said about our products. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Thumbnail of user carment206
North Carolina
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

The the workout clothes better than any brand I've tried

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Carmen,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user hughj123
Washington
1 review
0 helpful votes
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August 10th, 2023
Verified purchase

VIP info hidden. Deceptive tactics to get you to buy

Date of experience: August 10, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Alex,

Thank you for sharing your experience with the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user marthau576
California
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

I never received the call back promised on the recording.

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Martha,

Thank you for sharing your experience with the charge. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user julianf98
New York
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Good clothes at good price. Definitely worth it during promotion

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Julian,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user breannag35
Texas
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Great! No issues! I love Fabletics! Great staff and products!

Date of experience: March 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Breanna,

Thank you for the positive feedback! We are happy to know that you love our products and services! Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user beckyb543
Texas
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

I love Fabletics clothing. I order something every month. Love the quality & style

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Becky,

We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user luzm169
Connecticut
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

I love everything. The price, the material, the colors, the easy way to make my orders, I get it on time. Everything look good on me.!¡

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Luz,

Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest we will continuously create unique designs, affordable, and the highest quality products to choose from. We love you too!

Best,
Nelle

Thumbnail of user narellel6
Australia
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

I like all the clothing i have brought very comfortable to wear and easy to wash and i like all the different colours of items to buy.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Narelle,

We are so fortunate to have members like you who continuously admire our items. Thank you for choosing Fabletics! Have a great day!

Best,
Mary

Thumbnail of user robynnew1
North Carolina
1 review
0 helpful votes
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October 4th, 2019
Verified purchase

I've purchased lots of clothes from Fabletics! I love the leggings and the bras. Great price and great products!

Date of experience: October 1, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Robynne,

Thanks a lot for the positive feedback! Our member's satisfaction is our utmost priority and we appreciate your trust in Fabletics. Happy shopping!

XO,
Ivy

Thumbnail of user nataliee307
Tennessee
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Just get your stuff here instead. Fabletics is more creative and you get more for your money.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Natalie,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user keciab8
Ohio
2 reviews
0 helpful votes
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March 15th, 2022
Verified purchase

I went to the fable tics a the mall and they bagged the wrong size now I have to go back to the store

Date of experience: March 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kecia,

Thank you for the feedback! We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! Our Member Services Team will email you immediately.

Best,
Jane

Thumbnail of user diannew261
Virginia
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

I've been wearing Fabletics for years. Love the great quality and fit. Great selection and style. Love!

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dianne,

Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!

Best,
Renz

Thumbnail of user brandih237
North Carolina
1 review
0 helpful votes
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March 3rd, 2023
Verified purchase

The colors are bright but when put on my body, the material stretches and colors are subdued.

Date of experience: March 3, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Brandi,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user mom270
Colorado
1 review
0 helpful votes
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December 16th, 2022

Fabletics is a ripoff -- i've been paying to be a member and when I wanted to use my credits, I had to pay an additional sales tax - i could buy this clothing on amazon - such a WASTE!

Service
Value
Shipping
Returns
Quality

Date of experience: December 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Mo,

Thank you for taking the time to leave a review and your feedback about the sales tax is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user p.michaelb
Pennsylvania
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

I love the material and the fit is awesome. Every time I'm in the store the customer service is the best

Date of experience: November 4, 2022

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Prentice,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user ewak6
Illinois
1 review
0 helpful votes
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September 15th, 2019
Verified purchase

Always cool I love it Nice color nice texture good to wash it. It's my favorite leggings. I can wait by again and again and again

Date of experience: September 12, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Ewa,

Awesome! We are grateful for the pleasure of serving you and meeting your shopping needs. Enjoy shopping and hope to hear more from you in the future!

XO,
Ivy

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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