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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    820
  • Value
    828
  • Shipping
    805
  • Returns
    573
  • Quality
    789

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,601
Neutral
262
Negative
1,129
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,492)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user angelaz602
California
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

I like the quality of most of the items! Especially the fit of the tights, leggings etc.

Date of experience: January 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angela,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user christieg86
Texas
1 review
0 helpful votes
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April 23rd, 2022
Verified purchase

Always a great experience. Great products, always a sale, easy website to navigate, great customer service.

Date of experience: April 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christie,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user crystalr496
Maryland
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

I love the styles and the quality of the fabrics, compression of the leggings are awesome I love Fabletics!

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Crystal,

Thank you for such a wonderful review! This motivates us to do more and you can surely expect more from us soon!

Best,
Tina

Thumbnail of user andreww1622
Mississippi
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Not all clothes that are good quality have to be soooo expensive. Fabeltics does a great job of bringing quality at a fair price.

Date of experience: May 26, 2022

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Andrew,

We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Dean

Thumbnail of user aaronn267
California
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

I just wanted to buy some cool clothes, not pay someone to allow me to buy cool clothes.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Aaron,

We appreciate the feedback you shared regarding the VIP program. You should only receive the greatest services. Our Member Services Team will get in touch with you immediately to help you.

Best,
Lia

Thumbnail of user dorinak4
California
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I love the leggings and the bras material. It's very comfortable and I love the colors and the different styles of the clothes.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Dorina,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user sherryb783
Arizona
1 review
0 helpful votes
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February 6th, 2023
Verified purchase

Easy to order and items I had to return were easy.

Date of experience: February 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sherry,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in Fabletics. We count ourselves lucky for members like you. Have a great day!

Best regards,
Chad

Thumbnail of user karens4617
California
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Fun styles, great sales. Great for teens - adults!

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Karen,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user deidret28
Canada
1 review
0 helpful votes
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February 3rd, 2023
Verified purchase

It was great! The size was true to fit and the quality is great

Date of experience: February 3, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Deidre,

Thank you so much for loving our brand! We are happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user isabelc187
Canada
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

I ordered 2 leggings and they are amazin! Super confortable and soft! One of the was white and it is not translucent at all!

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Isabel,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user susanb5245
Texas
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

Love the fit, love I can order online. Very satisfied with the thickness and the fit.

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Susan,

We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user adamc1449
New York
1 review
0 helpful votes
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November 1st, 2023
Verified purchase

Love the styles, colors, fit, and price! Can't beat it! Great return policy as well.

Date of experience: November 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Adam,

It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

Best,
Mary

Thumbnail of user annat1080
California
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

I appreciate the quality of the material. It's not flimsy it's great material.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Anna,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user andred230
Massachusetts
1 review
0 helpful votes
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November 1st, 2023
Verified purchase

There's been multiple instances of my packages not being delivered

* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 1, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Andre,

It is with great regret that we received your feedback regarding the status of your order. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user aidaf27
Virginia
1 review
0 helpful votes
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November 1st, 2023
Verified purchase

Product and selection are great. Customer service just as helpful.

Date of experience: November 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Aida,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Thumbnail of user lillye23
Hawaii
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

Hard to cancel subscription. Been trying to cancel since 2018.

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Lilly,

All feedback is important to us, so we appreciate the time you took to tell us about your experience with the membership. Our Member Services Team will contact you right away.

Best,
Allison

Thumbnail of user amys3383
New York
1 review
0 helpful votes
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November 4th, 2023
Verified purchase

Fit great- true to size. I would definitely buy more from Fabletics!

Date of experience: November 4, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Amy,

Fabletics would like to thank you for patronizing our items and thank you for the opportunity to serve you. Truly, it is our pleasure. You are a valued member of us.

Best,
Mary

Thumbnail of user billyp374
Missouri
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Easy shopping and convenient shopping. Fits very comfortably and nicely

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Billy,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user chadm494
Oklahoma
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Great Service. Great Service. Great Product. Great Service. Great Product. Great Service.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Chad,

On behalf of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a great day!

Best regards,
Chad

Thumbnail of user jessican627
California
2 reviews
0 helpful votes
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June 4th, 2022
Verified purchase

Everything from the collection to the quality of the clothes to the customer service is oriented to be of value to the customer.

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Jessica,

Thank you for such a wonderful review! We always strive to set a standard with the quality of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user kristinh167
New Jersey
1 review
1 helpful vote
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August 4th, 2020
Verified purchase

Always love Fabletics. The clothes have the best quality. I only wish I could order more, but then my bank acct would have nothing in them.

Date of experience: August 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Kristin,

Thank you for showing us some love! We are happy to hear that you are satisfied with our products and services! We always want to create unique designs, new styles, and high-quality products for our valued members like you!

Best,
Nelle

Thumbnail of user leslier672
Florida
1 review
0 helpful votes
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January 3rd, 2023
Verified purchase

Easy easy easy and everything fits great and looks good

Date of experience: January 3, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Leslie,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user kellyh1320
Florida
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

I had to do an online return to the storw. My associate was so incredibly helpful. No. Matter what i choose i know its high quality

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kelly,

On behalf of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad

Thumbnail of user fredm744
Nevada
1 review
0 helpful votes
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October 2nd, 2023
Verified purchase

I order some mesh short, they ended up actually being see through.

Date of experience: October 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Fred,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the item you got from us. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user elysseb1
Colorado
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

I have loved everything I have ordered. I have never been disappointed!

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Elysse,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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