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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,611
Neutral
265
Negative
1,136
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Great quality”

Jose L.
11/20/24

Ordered several performance shirts. All fit perfectly and really quality materials. Used my credits to get an even greater value. But worth the price. Also, very quick delivery. Will continue to purchase from Fabletics.

Date of experience: 11/10/24
See positive reviews
Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Date of experience: 10/1/24
See critical reviews

Reviews (11,490)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user susannec3
California
1 review
10 helpful votes
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February 8th, 2016

Bought outfit at retail. Ripped within 1 month. Disappointed.

Date of experience: February 8, 2016

Thumbnail of user christinam1382
Arizona
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

They fit differently this time. The waist seems bigger so I'm constantly having to pull them up.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Christina,

We value our members, and your feedback about the item you order is so helpful for us to hear. One of our Member Services team will get in touch with you right away.

Best,
Tina

Thumbnail of user lyndah236
GB
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

I will be closing my account if those distasteful posters of women in thongs remain.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lynda,

It is with great regret that we received your feedback regarding the new posters that we have. Our Member Services Team will be contacting you right away to further help you.

Best,
Lia

Thumbnail of user anht68
Texas
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

It has been 3 weeks and I haven't gotten my orders yet.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Anh,

Thank you for sharing your feedback regarding the shipping process! We always like to know what our members are thinking so we know where to improve.  A representative from our Member Services Team will be contacting you immediately.

Best,
Kim

Thumbnail of user jenniferg2376
Arizona
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

I used one of my credits and purchased an outfit but never received it.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

Thank you for writing a review! We would love to assist you further with the order you did not receive. A representative from our Member Services Team will email you right away.

Best,
Dean

Thumbnail of user jamiej420
Pennsylvania
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jamie,

Thank you so much for your feedback and for sharing this with others that you like our service and quality! We are pleased to learn that we were able to meet your expectations for online buying.

Best,
Clark

Thumbnail of user mendys8
Illinois
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Every time I go into the store I'm greeted by smiling faces and super helpful people!

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Mendy,

Thank you so much for taking the time to share your great experience with us! We take pride in knowing our members are happy with our products and services. Have a great day!

Best,
Dean

Thumbnail of user irmaa65
New Jersey
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Great clothes, super comfortable, excellent material, and best deals ever!

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Irma,

It is our desire to keep you satisfied with our services, unique styles, and great quality products at an affordable price. You are our inspiration for doing our best. Thank you and remember, we value you!

Best,
Allison

Thumbnail of user sueb557
Tennessee
1 review
1 helpful vote
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March 4th, 2021
Verified purchase

Your website is clumsy, not intuitive. It was a frustrating experience

Date of experience: March 4, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Sue,

We apologize for the negative experience you have encountered on the website. We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user cassandrad182
Minnesota
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Completely see through.
Not really high wasted, kind of awkward height.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cassandra,

Thank you for sharing your experience with the products you purchased from us. Your feedback will help us what we can do better.  Our Member Services Team will get in touch with you right away.  

Best,
Allison

Thumbnail of user lisam4388
North Carolina
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

Very good quality product for reasonable cost! Friendly customer service.

Date of experience: May 31, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lisa,

Thank you for the great feedback regarding our Member Services Team and the items we have online. It has been a pleasure doing business with you! Have a fabulous day!

Best,
Lia

Thumbnail of user kathyw989
Canada
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Good products well made. Awesome material and great prices with membership

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Kathy,

Thank you so much for your wonderful comments! We are delighted that you love the quality of the products that you purchased! We hope you continue to have an awesome time with us in the future! Have a great day!

Best,
Kim

Thumbnail of user biancac154
New York
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

No refund allowed for pants that got lost in mail.
Forced to buy a different product, poorly made.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Bianca,

We truly apologize for your experience! Your feedback is important, and we would like to make things right. One of our Member Services team will get in touch with you right away.

Best,
Tina

Thumbnail of user leej581
Virginia
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Clothes were good but shipping is trash. More than two weeks to get stuff.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lee,

Thank you for the feedback about your experience with the shipping time frame. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.

Best,
Allison

Thumbnail of user joshuab1413
Mississippi
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

I bought some pants and they looked way better than expected, was worth using a credit to buy

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joshua,

Thank you for taking the time to share your review! We’re glad you’re enjoying your pants! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user marilynw494
Canada
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Easy and convenient to purchase fantastic clothing

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Marilyn,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide for our members.  Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user aracelia40
Texas
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

I have loved everything from Fabletics so far! Material is always comfortable.

Date of experience: May 30, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Araceli,

Thank you for taking the time to provide comments and for sharing this with others. We are happy to discover that you like our product and our sizing.  

Best Regards,
Clark

Thumbnail of user vanessam667
Nevada
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

I just love your plus size gear! It is not see through like many other brands

Date of experience: May 30, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Vanessa,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!

Best,
Dean

Thumbnail of user catalinaj6
New Jersey
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Very helpful and nice people in the store. They help me with about my return

Date of experience: May 30, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Catalina,

Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you! Have a fabulous day!

Best,
Lia

Thumbnail of user debl173
Ohio
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

Will never buy any other brand! Very comfortable and fits true to size!

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Deb,

Thank you so much for your wonderful comments! We are delighted that we were able to meet your expectations! We appreciate you taking the time to share your experience and we hope you continue to have a wonderful time with us in the future! Have a great day!

Best,
Kim

Thumbnail of user caseys344
Colorado
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Everyone at the Park Meadows store was SO helpful! We will definitely be back!

Date of experience: May 30, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Casey,

Thank you for sharing your great experience with us! It makes us delighted to know that you are satisfied with the products and services we offer! Have a great day!

Best,
Dean

Thumbnail of user shellyc240
Ohio
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Loved the fit and everything looks better then I expected

Date of experience: May 30, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Shelly,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user andreaw694
New York
1 review
0 helpful votes
  • Send Message
May 29th, 2022
Verified purchase

Great quality and beautiful colors, comfortable fit

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Andrea,

Thank you for the nice words that you said about the quality of items that you purchased. We truly appreciate reviews like these that make us want to improve our products and services even more! Have a great day!

Best,
Kim

Thumbnail of user otiam
Louisiana
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

The shoes are great for running and walking. It supplies a comfortable sole.

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Otia,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user dawnl799
Wisconsin
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Loved my new pieces! The fabrics and fit are very close to perfect.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dawn,

We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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