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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,611
Neutral
265
Negative
1,136
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Great quality”

Jose L.
11/20/24

Ordered several performance shirts. All fit perfectly and really quality materials. Used my credits to get an even greater value. But worth the price. Also, very quick delivery. Will continue to purchase from Fabletics.

Date of experience: 11/10/24
See positive reviews
Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Date of experience: 10/1/24
See critical reviews

Reviews (11,490)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user kathleend1231
Florida
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Awesome, love the pricing and promotions! Highly recommend!

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Kathleen,

Thank you so much for your wonderful comments on your shopping experience and the things you bought! It was a true pleasure to do business with you! We hope you continue to have a wonderful time with us in the future! Have a great day!

Best,
Kim

Thumbnail of user daniellew237
Pennsylvania
3 reviews
1 helpful vote
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June 1st, 2022
Verified purchase

Easy to use website and found exactly what I wanted quickly

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Karen,

Thank you for your amazing feedback about your shopping experience and the products that you purchase! It was really a pleasure doing business with you and we hope you will always have a great experience with us in the future! Have a great day!

Best,
Kim

Thumbnail of user donnad2177
California
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Sizing is off and I don't really like the membership thing.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Donna,

We appreciate the feedback you shared regarding the sizes of the items we have and the VIP membership. Our Member Services Team will be contacting you right away to further help you.

Best,
Lia

Thumbnail of user christineb1876
Missouri
2 reviews
0 helpful votes
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June 1st, 2022
Verified purchase

Love the colors and how you can look good while working out…

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christine,

Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user maryr1341
California
1 review
0 helpful votes
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July 4th, 2020
Verified purchase

Never dissatisfied. Always FAB! This is why I keep coming back.

Date of experience: July 4, 2020

Thumbnail of user ginah380
Texas
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Am loving the ease and use of my monthly subscription.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gina,

Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy!

Best,
Allison

Thumbnail of user jaimeh158
Utah
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Very responsive customer service. They communicated regularly and usefully.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jaime,

Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you! Have a fabulous day!

Best,
Lia

Thumbnail of user time356
Colorado
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

The customer service was great and extremely helpful.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Tim,

We love you and your wonderful review! It is great to know that you are happy and satisfied with our service. It is always our goal to serve you the best we can and we are glad to know that we delivered.  

Best,
Tina

Thumbnail of user sandram1072
Iowa
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Easy website to shop. Quality materials. Love the side pockets.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sandra,

Awesome! We are grateful for the pleasure of serving you and meeting your shopping needs. Enjoy shopping and hope to hear more from you in the future!

Best,
Mary

Thumbnail of user amalg5
Canada
1 review
0 helpful votes
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October 2nd, 2022
Verified purchase

True to size leggings, very good fabric quality. Sure will buy more of them.

Date of experience: October 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amal,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Mary

Thumbnail of user karenv1149
Florida
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

True to fit and always satisfied. Got package on time.

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Karen,

Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.

Best Regards,
Clark

Thumbnail of user danetteb6
Hawaii
1 review
0 helpful votes
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June 1st, 2020
Verified purchase

Great customer service and wide variety to choose from

Date of experience: June 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Danette,

Awesome! JustFab promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you. Have a great day!

Best,
Nelle

Thumbnail of user jackiej318
California
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Great quality, so soft! Awesome prices and cute styles!

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jackie,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user farrahd12
Wisconsin
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

It could better by lowering the monthly payments..

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Farrah,

Thank you for your review. For assistance with the monthly payment concern, our Member Services Team will get in touch with you right away. Thanks! ​

Best,
Renz

Thumbnail of user savannaa10
Canada
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

I love every item I've purchased so far! Highly recommend.

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Savanna,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user catherinet340
Iowa
1 review
0 helpful votes
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December 20th, 2021
Verified purchase

Always great customer service in Fabletics store! Re: fabrics and fit

Date of experience: December 20, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Catherine,

We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.

Best,
Cathy

Thumbnail of user barbarap1618
Pennsylvania
1 review
0 helpful votes
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December 20th, 2021
Verified purchase

Love the quality of Fabletics garments in addition to excellent customer service.

Date of experience: December 20, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Barbara,

Thank you for the kind words! It was great to point out your positive experience with our customer service. We would love to continue providing great service and excellent products to members like you!

Best,
Bella

Thumbnail of user amyc841
Washington
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

Somehow got signed up for recurring payment. That was not explained clearly enough.

Date of experience: June 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Amy,

We sincerely appreciate the feedback you shared! Our Member Services team will be sending you an email within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user rinal18
Canada
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Great sport bras and leggings that worth the value.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Rina,

Thank you for trusting us to be your source for the best styles at an affordable price. We appreciate your kind expressions of appreciation and are incredibly grateful for doing business with you.

Best,
Allison

Thumbnail of user alecy
Indiana
1 review
0 helpful votes
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June 21st, 2021
Verified purchase

I ordered weeks ago and still have not received my merchandise.

Date of experience: June 21, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alec,

Thanks for writing a review regarding the status of your order. For further assistance, our Member Services team will get in touch with you within 48 hours.

Best,
Nelle

Thumbnail of user gabriellek71
Pennsylvania
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

I had to report my charges as fraudulent when calls didn't work

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gabrielle,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user jarenl3
Arizona
1 review
0 helpful votes
  • Send Message
October 1st, 2022
Verified purchase

Can't cancel my subscription and got charged for the vip coin

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jaren,

Thank you for taking the time to leave a review. We are saddened to know that you are thinking of closing your account with us. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user cherylc549
Virginia
1 review
0 helpful votes
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June 1st, 2020
Verified purchase

The items are of high quality and fit as expected.

Date of experience: June 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Cheryl,

Thank you for writing positive feedback! We love to hear that you are satisfied with our products! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them! You can surely expect great styles on the website!

Best,
Nelle

Thumbnail of user andresm202
Mexico
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Fabletics team is amazing, love the energy and attitude everyone brings to always improve!

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andres,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in Fabletics. We count ourselves lucky for members like you. Have a great day!

Best regards,
Chad

Thumbnail of user gregb1083
Virginia
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Overall not satisfied with the quality of short I ordered…

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Greg,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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