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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,489 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,611
Neutral
265
Negative
1,135
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Great quality”

Jose L.
11/20/24

Ordered several performance shirts. All fit perfectly and really quality materials. Used my credits to get an even greater value. But worth the price. Also, very quick delivery. Will continue to purchase from Fabletics.

Date of experience: 11/10/24
See positive reviews
Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Date of experience: 10/1/24
See critical reviews

Reviews (11,489)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user ashleyg617
Washington
1 review
0 helpful votes
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July 2nd, 2021
Verified purchase

Love all my stuff. (: Everything fits me perfectly

Date of experience: July 2, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ashley,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user oscara154
Florida
1 review
0 helpful votes
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July 5th, 2021
Verified purchase

Never solves an issue during a phone call and doesn't keep their word!

Date of experience: July 5, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Oscar,

Thank you for sharing your feedback regarding how our Member Services team assisted you. We will be contacting you via email within 48 hours for assistance.

Best,
Nelle

Thumbnail of user jessieh176
New York
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Amazing fit, great material, thick and true to size

Date of experience: December 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jessie,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user chelseaa142
California
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

I'm glad that the standard shipping is usually pretty quick. It arrives within a week or less.

Date of experience: December 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chelsea,

Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user elizabethc2500
Canada
1 review
0 helpful votes
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August 5th, 2022
Verified purchase

Both pairs of leggings I purchased were thin and see-through.

Date of experience: August 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Elizabeth,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user dianac585
New York
1 review
0 helpful votes
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December 4th, 2020
Verified purchase

Easy breezy checking out and i had $99 in credits which is always great news

Date of experience: December 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Diana,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Thumbnail of user karenb4492
Florida
1 review
0 helpful votes
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April 6th, 2023
Verified purchase

Great quality, not see through like most white pants.

Date of experience: April 6, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Karen,

Thank you for trusting us to be your source for top-quality items. We value your kind expressions of appreciation and are incredibly grateful for doing business with you.

Best,
Allison

Thumbnail of user kerrih77
Canada
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

Beautiful as usual. So comfortable! Have been with Fabletics for years!

Date of experience: February 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kerri,

We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user andrewh980
Florida
2 reviews
0 helpful votes
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December 5th, 2022
Verified purchase

It's taking over 10 days to get my order. There are no updates on when the package will arrive.

Date of experience: December 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andrew,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user tajahm2
New York
1 review
0 helpful votes
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April 4th, 2020
Verified purchase

Stylish, great quality, fit well and I'm looking forward to getting another pair

Date of experience: April 4, 2020

Thumbnail of user pablos147
New Jersey
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

Conned into signing up for "membership"

Says it all. And the product t was not good

Date of experience: April 5, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Pablo,

Thank you for bringing this to our attention. Your feedback about the membership and the products you got from us will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user karenh3881
Alaska
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

You need to update your system so I can opt out for the month from my phone.

Date of experience: December 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Karen,

We value the comments you made about our user interface. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Thumbnail of user christinag923
Missouri
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Completely exceeded my expectations. Material is breathable and extremely comfortable.

Date of experience: April 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Christina,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Thumbnail of user stephaniem3167
New Jersey
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

They're awesome employees, and loved all the products

Date of experience: April 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Stephanie,

Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!

Best,
Lia

Thumbnail of user alejandrov128
Mexico
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

It's been a while and still haven't receive my order

Date of experience: April 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Alejandro,

It is with great regret that we received your feedback regarding your purchase. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user ephrains
Honduras
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

I always get compliments at the gym because of my fabletics sportswear!

Date of experience: April 3, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Efrain,

It’s great to read your feedback about your purchase and we appreciate you taking the time to share it with us. We aim to provide the best products for every member!

Best,
Allison

Thumbnail of user lindsaym283
Colorado
2 reviews
0 helpful votes
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April 4th, 2023
Verified purchase

Loved all of my pieces I ordered and at a great price!

Date of experience: April 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Lindsay,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Thumbnail of user jennag151
Nevada
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Second try on these leggings. Sizing is not true to size. Runs big IMHO. Very disappointed

Date of experience: April 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Jenna,

We are sorry to hear that the item you got did not meet your expectations. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Thumbnail of user steveg1668
Utah
1 review
0 helpful votes
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April 22nd, 2022
Verified purchase

I have had multiple item rip or break with in the first week.

Date of experience: April 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Steve,

We always aim to deliver products of good quality. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user sherys9
New York
2 reviews
0 helpful votes
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July 10th, 2022
Verified purchase

I would like a refund but they keep giving me store credits instead! :(

Date of experience: July 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Shery,

Thank you for providing feedback about your experience with Fabletics! We always welcome the opportunity to improve our products and services.We will be emailing you right away for assistance.

Best,
Tina

Thumbnail of user glorian167
Florida
1 review
0 helpful votes
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April 22nd, 2022
Verified purchase

I purchased an item online was able to return and repurchase in another color no issues!

Date of experience: April 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gloria,

We are glad you are enjoying our products! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user karistaj
Wisconsin
1 review
0 helpful votes
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April 21st, 2022
Verified purchase

Always satisfied. Never any problems. Love my Fabletics!

Date of experience: April 21, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Karista,

Thanks for the positive review. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a fabulous day!

Best,
Renz

Thumbnail of user kadeema2
Georgia
1 review
0 helpful votes
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March 18th, 2022
Verified purchase

I used my credit to purchase some shorts. It arrived very quick. And the quality is amazing.

Date of experience: March 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kadeem,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user nancyh1954
New Jersey
1 review
0 helpful votes
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March 19th, 2022
Verified purchase

Very surprised great fit and fabric. Will be a life long customer

Date of experience: March 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Nancy,

Awesome! We're happy to provide you with a positive experience with our products and services! It is members like you that help keep our lights on, and we couldn't be more grateful. Have a great day!

Best,
Dean

Thumbnail of user cherryb66
Georgia
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

I love every leggings purchased! They are the best quality!

Date of experience: December 9, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cherry,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your leggings! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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