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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,489 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,611
Neutral
265
Negative
1,135
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Great quality”

Jose L.
11/20/24

Ordered several performance shirts. All fit perfectly and really quality materials. Used my credits to get an even greater value. But worth the price. Also, very quick delivery. Will continue to purchase from Fabletics.

Date of experience: 11/10/24
See positive reviews
Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Date of experience: 10/1/24
See critical reviews

Reviews (11,489)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user terenceh69
North Carolina
1 review
0 helpful votes
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September 5th, 2022
Verified purchase

Experience was ok just don't approve of you business model

Date of experience: September 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Terence,

Thank you for your review. For further assistance, our Member Services Team will get in touch with you right away.  

Best,
Renz

Thumbnail of user sherylg135
California
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

Just got an email about my entire order being cancelled! Very disappointing!

Date of experience: January 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Sheryl,

We appreciate your feedback on your order! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user alant506
Maryland
1 review
0 helpful votes
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September 6th, 2022
Verified purchase

You've auto subscribed me to a service that provides nothing?

Date of experience: September 6, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alan,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user eugeniav12
Utah
1 review
0 helpful votes
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May 1st, 2021
Verified purchase

The clothes are so comfortable and we love them, leggings, tops, pants, socks, everything

Date of experience: May 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Eugenia,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!

Best,
Dean

Thumbnail of user jessicat1213
New Mexico
0 reviews
0 helpful votes
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January 12th, 2022
Verified purchase

There is never enough sizes they sell our way to fast.

Date of experience: January 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Jessica,

We appreciate your feedback on our selections! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user tinas976
Maryland
1 review
0 helpful votes
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January 11th, 2022
Verified purchase

Always pleased with my selections! Great quality at an even better price!

Date of experience: January 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Tina,

Thank you for such a wonderful review! This motivates us to do more and you can surely expect more from us soon!

Best,
Cathy

Thumbnail of user sandraq244
Missouri
2 reviews
0 helpful votes
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June 26th, 2022
Verified purchase

I Love everything they offer my furry best friend. And he does too.

Date of experience: June 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello LeahMichelle,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Thumbnail of user danau29
Minnesota
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

I love my items. Membership is a little confusing.

Date of experience: January 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dana,

Thank you for the review and your honest feedback about our VIP Membership. We’ll be sending you a private message now so we can get this resolved as soon as possible. Thanks!

Best,
Renz

Thumbnail of user colleenh298
Florida
0 reviews
0 helpful votes
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January 10th, 2022
Verified purchase

Great clothes! Comfortable and I always get compliments.

Date of experience: January 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Colleen,

Thank you for your lovely review! Glad to know that you like the styles! We always want to create unique designs for our valued members like you!

Best,
Jane

Thumbnail of user kimberlyc1419
Canada
1 review
0 helpful votes
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January 14th, 2022
Verified purchase

Leggings are comparable to Lululemon in all respects but the price

Date of experience: January 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kimberly,

Thank you for your positive review and for sharing this with others that you like our pricing. It was a great feeling that we were able to meet your satisfaction in online shopping.

Best Regards,
Clark

Thumbnail of user haidehg
Minnesota
0 reviews
0 helpful votes
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January 13th, 2022
Verified purchase

Cashier was very helpful and saved me another trip to the store. Truly appreciate her help.

Date of experience: January 13, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Haideh,

We love you and your wonderful review! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our store representative. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user jenniferm3854
South Carolina
1 review
0 helpful votes
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January 13th, 2022
Verified purchase

Every order has been the best. True fit, great fabric and fashionable

Date of experience: January 13, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

We're so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!

Best,
Zeth

Thumbnail of user analing2
Georgia
1 review
0 helpful votes
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January 13th, 2022
Verified purchase

I love Fabletics, their clothing material is really good.

Date of experience: January 13, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Analin,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in quality just for you!

Best,
Cathy

Thumbnail of user maureenf203
Massachusetts
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Luv their products and if not satisfied easy returns

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Maureen,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Thumbnail of user jasminem361
California
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I actually want to cancel memberships. Didn't like the product

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jasmine,

Thanks for sending your review! Your feedback about our products and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user shannonm1038
Colorado
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Dealing with Fabletics has always been super easy. Great customer service, delivery, and products.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Shannon,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user micheller2152
Alabama
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I've always loved the clothing but shipping can take more than 2 weeks!

Date of experience: July 1, 2022

Thumbnail of user sherlondac
New Jersey
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Fast service, items arrived as described, great packaging.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sherlonda,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience possible. Have a great day!

Best,
Dean

Thumbnail of user maryannc164
California
1 review
0 helpful votes
  • Send Message
July 1st, 2022
Verified purchase

Good product and size comfortable shoes needed low price

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Maryann,

Awesome! Thank you for the shout-out! We're so glad that everything worked out for you. We here at Fabletics, always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Mary

Thumbnail of user matrtah
New York
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Nothing that I ordered was good. Everything rolled and the leggings ripped after a couple wears.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Matrta,

Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.

Best,
Zeth

Thumbnail of user sharona1753
Illinois
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Sales for VIP members are always the best deals! Great quality exercise apparel.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Sharon,

We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!

Best,
Tina

Thumbnail of user maxd176
Florida
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Excellent stretch fabric! Very comfortable and of amazing quality... Highly recommend it! A+++

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Max,

Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Dean

Thumbnail of user shawnp240
New Jersey
2 reviews
0 helpful votes
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July 1st, 2022
Verified purchase

Wonderful items, great fit & prices. Will be purchasing again.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Shawn,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user elizabethn828
Florida
1 review
0 helpful votes
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January 14th, 2022
Verified purchase

I haven't had any problems with my leggings or the service.

Date of experience: January 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Elizabeth,

We're glad that you are loving your purchase! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members

Best,
Zeth

Thumbnail of user tammyl600
Missouri
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I have enjoyed being a vip member! The clothing great fabric and nice apparel!

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Tammy,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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