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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user oscara154
Florida
1 review
0 helpful votes
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July 5th, 2021
Verified purchase

Never solves an issue during a phone call and doesn't keep their word!

Date of experience: July 5, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Oscar,

Thank you for sharing your feedback regarding how our Member Services team assisted you. We will be contacting you via email within 48 hours for assistance.

Best,
Nelle

Thumbnail of user janiceb1084
Oklahoma
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

Have been extremely pleased with all of my Fabletics!,

Date of experience: January 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Janice,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user rosemaryr75
Pennsylvania
2 reviews
0 helpful votes
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April 1st, 2020
Verified purchase

All ok ordered online arrived in a timely manner. Clothes cute can't wait to wear

Date of experience: April 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Rosemary,

Wow! Thanks for writing a review! We're glad to hear that your package was delivered on time! We hope you like your items! Have a great day!

Best,
Nelle

Thumbnail of user otiam
Louisiana
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

The shoes are great for running and walking. It supplies a comfortable sole.

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Otia,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user nicoler1599
New York
1 review
0 helpful votes
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March 12th, 2023
Verified purchase

Even though they have nice stuff, everything I'm interested is never available in my size

Date of experience: March 12, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Nicole,

Thank you so much for loving our brand! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user lorettas84
California
1 review
0 helpful votes
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February 4th, 2020
Verified purchase

Great way to purchasers gift thank you for the beautiful line

Date of experience: February 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Loretta,

We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us. We look forward to seeing you again. Have a great day!

XO,
Ivy

Thumbnail of user coreys300
Florida
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

These shorts are like no other I absolutely love them!

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Corey,

Thank you for the positive feedback! We are happy to know that you love our products and services! Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user drec10
California
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

Super awesome team, love the in-store experience. Everyone was so attentive and helpful.

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dre,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad

Thumbnail of user carlosp559
North Carolina
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

Pretty good quality clothes, very fashion. Solid color according the season

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carlos,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user benr560
Illinois
1 review
0 helpful votes
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October 1st, 2021
Verified purchase

Customer service was the worst I have ever dealt with

Date of experience: October 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ben,

We sincerely appreciate the feedback you shared! For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user ashleyp1004
Pennsylvania
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

Wonderful! I'm highly satisfied with all the products I received.

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Ashley,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user davidb3973
California
1 review
0 helpful votes
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April 1st, 2020
Verified purchase

I enrolled in the vip service, cancelled and still charged

Date of experience: March 2, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello David,

We appreciate the feedback you shared. Our Member Services team will reach out to you shortly to assist you further.

Best,
Nelle

Thumbnail of user beckyc406
New York
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Love my 1st pair of Oasis leggings! Super comfy! App is very clunky-needs work.

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Becky,

We are glad you are enjoying our products! We're sorry to hear that you had trouble using our app/website while checking out. Our Member Services team will contact you right away for further assistance.

Best,
Zeth

Thumbnail of user sarae352
Canada
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Very happy with all my purchases and or exchanges.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sara,

Thanks for sharing a review of our products! We are truly grateful to you for choosing and doing business with us! Hope to hear more from you in the future!

Best,
Mary

Thumbnail of user rebeccam2110
Colorado
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Very helpful, cancels when I asked after offering a few examples.

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Rebecca,

Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our services.

Best Regards,
Clark

Thumbnail of user arlened166
North Dakota
1 review
0 helpful votes
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August 10th, 2023
Verified purchase

I love the clothing styles are tastefully done with true fit.

Date of experience: August 10, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Arlene,

We are so fortunate to have members like you who continuously admire our items. Thank you for choosing Fabletics. Have a great day!

Best,
Mary

Thumbnail of user maryl3433
Canada
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Always high quality clothing when i have had too call experience polite personal

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Mary Ann,

Thank you for sharing your wonderful shopping experience with us. We are delighted that you are satisfied with the products and services that we provide for our members. It has been a pleasure doing business with you! Have a great day!  

Best,
Allison

Thumbnail of user donnam3224
West Virginia
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Simple to navigate. Lots of choices. Accurate size charts!

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Donna,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide for our members.  Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user janellem132
Canada
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Prices are still a bit high- especially for the Canadian consumer

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Janelle,

Thank you for providing feedback regarding our prices! We always welcome the opportunity to improve our products and services. Our Member Services Team will be contacting you right away.

Best,
Kim

Thumbnail of user peytonb25
Washington
0 reviews
0 helpful votes
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January 19th, 2022
Verified purchase

I love everything. Such great quality and a wide range of sizes. Highly recommend

Date of experience: January 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Peyton,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be 'five stars'!

Best regards,
Chad

Thumbnail of user andreaw792
Canada
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Always happy with my purchases, easy returns and I love looking at the new outfits

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andrea,

We are glad that you are satisfied with the item you purchased and the services we provide. We hope you will always have a wonderful experience with us in the future!

Best,
Allison

Thumbnail of user jonathanl780
Ohio
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

I placed an order as a VIP member on 9/10. Still hasn't arrived.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jonathan,

Thank you for sharing your experience with the delivery of your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user crystalr497
California
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Great styles, easy to use website and quick delivery.

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Crystal,

Thanks for sharing your feedback on our selections! We always welcome the opportunity to improve our products and services.

Best,
Tina

Thumbnail of user emmah640
Florida
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Took out 55$without permission for vip membership. They gave me my money back but still

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Emma,

Thank you for sharing your experience with the monthly member credit charge and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user jenniferf2147
Texas
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

I already wrote out a long negative experience and never heard back

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

Thank you for sharing your experience. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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