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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    845
  • Value
    852
  • Shipping
    830
  • Returns
    594
  • Quality
    811

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53%
Positive
1,730
Neutral
279
Negative
1,258
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,784)

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Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user christiann348
New York
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I get member credits each month. I would buy every single pair of the One pant in each color BUT they NEVER have my size in anything but Khaki. At least give an option to "alert" customer when size is in stock. But I do love the pants 🤣

Date of experience: September 1, 2024

Thumbnail of user christianr721
Michigan
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I primarily use my shorts for gym and basketball. I've only owned the shorts for a couple weeks and they already ripped. I've owned shorts for years before the showed damage. I'm just grateful that I didn't pay full price for these

Date of experience: September 1, 2024

Thumbnail of user reynelb
Florida
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

The VIP member points, discounts gets messy when trying to do returns and buy other items that are not in the store

Date of experience: October 4, 2024

Thumbnail of user randil70
Washington
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Great for the most... they just don't last long before the sems start opening. Next thing I know is there's a big hole in the butt. So embarrassing.

Date of experience: October 2, 2024

Thumbnail of user rudyr171
California
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I walk in and greeted with service and smiles. Amazing staff in Brea. Only store that knows my email address by heart.

Date of experience: October 4, 2024

Thumbnail of user mariag3415
Florida
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Every single garment I've purchased from Fabletics, gives you the comfort you need to exercise in style! I am purchasing next Kloe Fall collection, LOVE the sparkly blue, I am a fan of this brand

Date of experience: October 1, 2024

Thumbnail of user ritac636
North Carolina
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I love the products and I've been vocal about ad choices. Overall I'm very happy with the story and quality of Fabletics. Keep improving.

Date of experience: October 1, 2024

Thumbnail of user debbief690
Florida
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I love this Fabletics fabric! Super soft and comfortable! Lightweight and dries very quickly after a super tough workout in the Florida summer heat.

Date of experience: October 1, 2024

Thumbnail of user scotth3048
Michigan
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

It took over a month for my order to be delivered to California. I don't live in California. The tracking said it was delivered to my home address. It was delivered back to a port or something in CA.

I'm reaching out to customer service.

Date of experience: September 1, 2024

Thumbnail of user jamesm10831
Massachusetts
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

The monthly membership fee is expensive.
There is no reminder or warning monthly, reminding you to actively skip the month or get charged.
The process to skip the month is not straightforward.
The process is geared around you forgetting to skip our not skipping correctly
Thank God my family like their leggings.

Date of experience: September 1, 2024

Thumbnail of user trevorb398
Washington
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

The quality of the clothing is very good, but that is not able to overcome the egregiously long time it took to deliver and that the package appeared to disappear into the ether for weeks & weeks without update.

Date of experience: September 4, 2024

Thumbnail of user anshanyk
Washington
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Always buy for the fit and the fact there are pockets. Makes me look slimy and I can hide my phone and money in the pockets! Bras are always comfy and sexy looking and feels HotMama. The BEST clothes for lounging and working out! 😍

Date of experience: September 4, 2024

Thumbnail of user ryans2459
Pennsylvania
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

It was fine, my son and I like your shorts. We both have several pairs and he wears them quite often to both school and sports.

Date of experience: October 4, 2024

Thumbnail of user lisav1434
Washington
2 reviews
0 helpful votes
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October 14th, 2024
Verified purchase

Great products. Fashionable. Good price point. Speedy delivery. Sized right. Good quality. Meet my standards.

Date of experience: October 4, 2024

Thumbnail of user erinnh17
Alaska
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

The search experience was extremely frustrating! Using search filters, brought up items that were not actually available. When I finally found what I was looking for, the items were not actually available.

Date of experience: September 1, 2024

Thumbnail of user ep555
California
1 review
0 helpful votes
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November 5th, 2024
Verified purchase

I ended up losing a lot of money with the way they conduct business and handle returns

Date of experience: October 26, 2024

Thumbnail of user patrician1494
South Carolina
3 reviews
0 helpful votes
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December 11th, 2024
Verified purchase

I ordered pants from a picture online and received different pants that I did not know I was ordering. I am not sure of the date but it was sometime in September/October.

Date of experience: September 18, 2024

Thumbnail of user miguelm605
Washington
2 reviews
0 helpful votes
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December 11th, 2024
Verified purchase

The garment was really nice but the first day I wore, the stitches were loose on the waist.

Date of experience: October 25, 2024

Thumbnail of user margaretp1605
Nebraska
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The prices are good. The shipping times can be improved, but the fit of everything I ordered is just a little off sometimes.

Date of experience: October 1, 2024

Thumbnail of user michaelm13020
California
2 reviews
0 helpful votes
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October 11th, 2024
Verified purchase

It's disappointing you pay for a membership and everything you want is out of stock. The membership provides no value other than price.

Date of experience: October 1, 2024

Thumbnail of user dianas1811
Florida
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

The worst website I have ever seen for returns. Difficult to get a refund done. Waiting time on a call is disrespectful to the customer. I never received the email they said they would send for my return and I still don't understand what the refund issue is. I feel scammed.

Date of experience: September 1, 2024

Thumbnail of user cherylm2414
Nevada
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Website user friendly, easy to navigate and accurate product descriptions. I purchased shorts for a family member whom is absolutely pleased with their fit and comfort! Exemplary!

Date of experience: September 8, 2024

Thumbnail of user brendar3032
Wisconsin
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

Great quality clothes. Always arrives when it supposed to.

Date of experience: October 25, 2024

Thumbnail of user andream2146
Florida
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I have been a customer member of Fabletics for many years. ( I believe over 8) I have never had any issues with shipping However the last 2 orders have been awful. I completely understand mistakes and I have no problem with that. My issue comes from when you get notified that your package has been delivered and it hasn't. So you call and they tell you to Walk Your Neighbor Hood and ask if any of them received your packages?) I wasn't told by one person but 3 different agents ask me to do this. That is crazy however what makes me question the customer service is 3 different agents gave me the same response. Then I was told that I would be giving a one time curtesy of a resend of the product I paid for? When I asked how is this a curtesy to me to receive what I paid for. I didn't get a response.Just the same response. My second order I ordered 2 large mens pants with 2 Large matching tops for my son. I received one extra small bottom. My son is 12 hours from home in his master's program with no way to ship it back and no offer to have it picked up and for him to be shipped the correct size. I lay this point I canceled my membership. Fabletics has the best product from workout to work and to go hangout. Product is a strong 9. Customer Service is a low 2

Date of experience: October 1, 2024

Thumbnail of user joelf337
Washington
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I have many pairs of shorts, lined and unlined, all of which I really like. The membership part is annoying and is how they make their money. I paid 60 bucks for a 15 dollar pair of shorts so I canceled.

Date of experience: September 1, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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