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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.1%
Positive
1,898
Neutral
299
Negative
1,378
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,120)

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Timeframe

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Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user kylel662
Florida
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

From my first purchase to my most recent purchase I have not been let down by any aspect of the brand, from style to quality. The design functionality has been a huge selling point for me. Long story short, I'm highly satisfied.

Date of experience: July 1, 2024

Thumbnail of user kevint1807
Michigan
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Your shipping time is ridiculously slow and I hate that your products are made in China and you charge us the added tariffs. You also need more men's selection in the stores

Date of experience: August 4, 2024

Thumbnail of user christinem3289
New York
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Aside from the fact that I spend entirely too much money there. I always get the best deals and love everything I ever buy. Would recommend to anyone. And I have recommended to many friends.

Date of experience: August 4, 2024

Thumbnail of user patrickc1926
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I love all the clothes and have lots.but I unsubscribed and I keep getting tons of emails. Please unsubscribe me for real. Thanks.

Date of experience: October 1, 2024

Thumbnail of user maggied192
Tennessee
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I am a nurse and thought I would try a set of the scrubs since my mandatory color for my unit was available. I usually buy another comparable brand, same material & price range. I purchased one set & I loved them more than my old brand. I like the fit, wrinkle free & a little cheaper than my old brand. I bought several more sets. My only complaint- the VIP status. You have a great product. Just sell it as is. Please don't complicate it!

Date of experience: July 1, 2024

Thumbnail of user christig63
Kansas
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

I was introduced to fabletics from my daughter at Christmas time buying her some leggings and I got a pair for me. I was amazed at the quality and comfort of your products! And…your leggings don't fall down all day and I don't have to hike them up to my waist! The material you use is so soft and comfortable and the leggings actually go all the way down to my ankles, where they should be. The bra I bought was so comfy, I will be back to buy another soon. Thanks for the wonderful products!

Date of experience: July 9, 2024

Thumbnail of user ampb1
Illinois
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

The scrubs fit AMAZINGLY and they have no restrictive movement at all. I like taking advantage of the credits that's rewarded. This will most definitely come to use in the future

Date of experience: September 2, 2024

Thumbnail of user blakec225
Utah
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

The seams and the gusset are already coming apart. I purchased 15 pairs, hoping they would last, and so far they haven't lasted a month. Overall, not impressed with the quality.

Date of experience: August 1, 2024

Thumbnail of user juliel1806
Missouri
2 reviews
0 helpful votes
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August 11th, 2024
Verified purchase

I have ordered pants from Fabletics for my husband and he loves them. The problem is they are NEVER in stock. Sure, they have sales but his size is never available!

Date of experience: August 1, 2024

Thumbnail of user calvinw227
Florida
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I dislike that advertised sales are often misleading, such as light blue is on sale but not dark blue, but both look like sale items if you're not careful. It's sneaky!

Date of experience: August 1, 2024

Thumbnail of user jeffb3066
Florida
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Often there will be adds in my email and when I click on them the page open to different product and unable to find the listed items at the price shown.

Date of experience: August 1, 2024

Thumbnail of user monicah783
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

My order was canceled. I called in to straighten it out. Replaced order and still had issues. I refused to call again.

Date of experience: October 1, 2024

Thumbnail of user chriss3738
Illinois
2 reviews
0 helpful votes
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July 11th, 2024
Verified purchase

The products are great they just vary in size for some reason. I order the 3X and the shirts were all different lengths. Now this didn't stop me from ordering their shorts which are fantastic. The price per moth for their "membership " is a bit steep also. By the way it's not the easiest to cancel said membership so keep that in mind.

Date of experience: July 1, 2024

Thumbnail of user gerir47
Virginia
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Good Job...kind and people skills and courteous andvwe wrre not on the phone as i needed to skip the month of August and then we said God Bless you and I said enjoy your day with God as God is constant in our lives sp coumt on him each moment in our lives.

Date of experience: August 1, 2024

Thumbnail of user nicholask617
Massachusetts
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Materials are nice and look great but not without many flaws. Buttons are always falling off of the polos and button-up shirts. The sizing is a mess. You can order a shirt or pants or shorts online and then go to the store and the size be up to 2 inches different. Even from color to color in the exact same shirt, pant, or short the sizes can be off by a lot. For the premium you pay for these items with a monthly subscription and for most of the clothes to be out of stock, it is so not worth the hassle to continue buying from Fabletics.

Date of experience: July 3, 2024

Thumbnail of user briang2502
Colorado
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

The products themselves are very high quality but cancelling the VIP membership feels purposefully difficult being that you have to contact someone in customer service to do so.

Date of experience: August 1, 2024

Thumbnail of user franciscob228
California
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

First of all the product is great. Love the shorts. But the membership is a MAJOR RIP OFF. The whole site is perpetually "on sale" but the $60 I paid for the month only allowed me to get 1 item (which has been severely brought down in price. So I'm paying $60 for what a non member is paying less than half for the same product. I should be allowed to use $60 worth when i use a point. DONT GET A SUBSCRIPTION, but DO buy the product when its on sale (all the time).

Date of experience: September 2, 2024

Thumbnail of user maribelr136
California
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

I like this gym clothes, fits really good, but one of my leggings was damaged in the sewing of the right leg, and I ordered a black and nice backpack I barely used it and it is also being damaged, in its straps.

Date of experience: July 8, 2024

Thumbnail of user taram700
Wisconsin
2 reviews
0 helpful votes
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July 11th, 2024
Verified purchase

The material is nothing I'd ever purchase of I touched it first. I got a sz small set. The top fits like a large and the bottom barely got over my hips. But then fit my waste. I don't think I'll wear them more than the one time I tried.

Date of experience: July 1, 2024

Thumbnail of user jaisonp3
Texas
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Fabletics was dishonest with me, making me sign up for VIP and charging me a monthly " fee" that I can use to buy. The option to reject it was all the way down in the page after checkout to scam people. I wonder how many people pay without notice.

Date of experience: July 1, 2024

Thumbnail of user taylork334
Minnesota
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I've been a Fabletics VIP for 3+ years now and it's a genius program. There are always new products on the first of the month so if I see something I like, I'll purchase my credit and redeem right away. If I don't, I'll skip the month and look at sales to see if anything catches my eye. The products are always very high quality and arrive very fast. Returns also go very smoothly. They also have a corresponding workout app if you are a VIP and that has some great workout options!

Date of experience: July 1, 2024

Thumbnail of user heatherb2401
Illinois
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I ordered several things in the May sale and saved money and received them in a timely manner! I was out of country during their arrival and was very excited to see them waiting on me when I came home. The flare yoga pants are very comfortable and I could even dress them up for work 🤩! No one questioned them.

Date of experience: July 1, 2024

Thumbnail of user kathryng722
Utah
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I love all their clothes! The leggings are my favorite… it shows on my order history 😁 I never had any issues so I never had to reach out to customer service for anything.

Date of experience: August 4, 2024

Thumbnail of user jenniferb5543
Colorado
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I love everything I have purchased from Fabletics. Sometimes my size or the style I'm interested in is sold out, which can be frustrating; but overall I'm pleased with what I have found so far. Great quality for the price I pay, for sure!

Date of experience: July 1, 2024

Thumbnail of user laras138
Texas
2 reviews
0 helpful votes
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July 11th, 2024
Verified purchase

I'm Heather's mother. I decided to try your products as a gift to help Heather as she works as a class instructor/trainer in the Astoria area. She seems to enjoy the clothes, and tells me she received many compliments, but she (as a former balleria) is unusually attractive. The only problem I had in the process was feeling a bit tricked into clicking on the club membership, then having to find and get through the unsubscribe of it. Too much time for me to invest, and there's always some trepidation as to whether I'll be charged again. You might avoid making your customers feeling tricked into the membership.

Date of experience: July 1, 2024

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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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