Fabletics has a rating of 3.1 stars from 11,781 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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They took $50 out of my account unexpectedly and when I called to get it back, they still kept trying to sell more clothing to me. Like who do you think you are?! I suggest to never buy from this company. Yes, they do have cute workout clothes but I will be going to LuLu Lemon on nike to buy my clothing from now on!
Date of experience: April 13, 2015
My mail carrier caused me to not receive my items. When I called, the associate was extremely pleasant and eager to help in replacing my order. I received the new order in a sufficient amount of time. Very pleased with her customer service!
Date of experience: May 30, 2022
I like Fabletics clothing from time to time, but I certainly don't need to purchase every month. I like the deals membership in their program give, however I never get reminder emails in my inbox and frequently forget to skip a month when I don't need something. That automatic charge is annoying and I can't understand why I get other emails from them, but the reminder is always list in spam or promotions folder.
Date of experience: April 23, 2022
Hello Audra,
Thank you for sharing your experience with our products and the emails you've received. We would love the opportunity to make it up to you. A representative from our Member Services Team will contact you right away.
Best,
Mary
These leggings are super comfy and stay up while working out. I didn't need to pull up on the waist one time. Ordering and skipping months if I need to is extremely easy if your a VIP member. They are also true to size as well.
Date of experience: March 9, 2019
Hello Amber,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
XO,
Ivy
It's always fun when I enter into the store because I already know everyone there. When I walk-in they greet me with hello good to see you back again. They always let me know what is new on the shelves and what is on its way to the store from the hub. They always give me an honest answer when I ask if this color looks good on me. If it's not in the store they will order the products and send it to my house for me. All an all I'm very happy this company started doing men clothing to workout in or go out casually. FYI people this is not a fake review at all also I'm truly a happy customer of them. For the first timers go to your nearest store and try on the clothes you'll fall in love with them like I did.
Products used:
Shorts, socks, underwears, men spandex, and shirts.
Date of experience: November 1, 2022
Hello Dawayne,
Thank you so much for loving our brand! We are glad you are enjoying our products and services! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
I do love fabletics and always wear them. Costume service is good but I just wish you all would just be in stock more with my favorite leggings. It seems everytime I wanna use my rewards, everything I love is ALWAYS out of stock. If there is a way to know when certain stuff is back in stock, that would be so helpful. Thank you!
Date of experience: February 11, 2022
Hello Amanda,
Thank you so much for loving our brand! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
My experience with Fabletics has been more than I expected. The quality of every item I have purchased goes above and beyond.
I told my son about Fabletics and now he is a frequent buyer as myself. I get complements all the time!
Date of experience: January 1, 2023
Hello Ogretta,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad
If you are getting money, let people create as many new accounts as they want. Because guess what if we are only allowed to create 1 new account, thats it. No more orders from us. You literally lost $346 worth of money from me. Be smart!
Date of experience: October 1, 2022
Hello Thoni,
Thank you for sharing your experience with your VIP membership and our Member Services Team We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I have been with this brand for about two years, and coming from someone that pays top dollars for brand name clothing, I can say this is by far one of the best things sports brands I have worn.
Excellent, Comfortable, great value, and great looking.
Date of experience: June 1, 2022
Hello Fran,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
I love Fabletics leggings for weight lifting and running. I am never disappointed in the quality and durability of the product. The website has given me trouble on more than one occasion and I hope that is an area that will be fixed.
Date of experience: March 1, 2023
Hello Brennan,
We are glad you are enjoying our products! We're sorry to hear that you had trouble using our website while checking out. Our Member Services team will contact you right away for further assistance.
Best,
Zeth
I've been a Fabletics member for a few years now and the quality of the clothes don't disappoint. I buy for relaxing at home as well as working out. Recently, an order got lost (never delivered) and Fabletics helped me out get it.
Date of experience: August 1, 2022
Hello Ariadne,
On behalf of us at Fabletics, we would like to thank you for sharing this awesome review of our products and Member Service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a great day!
Best regards,
Chad
I've been with Fabletics since 2017. I've had to return and exchange a fair bit of clothing items in that time. Fabletics has always been very fast and polite in dealing with my returns and other issues over the years. 10/10 would recommend.
Date of experience: September 1, 2022
Hello Emily,
Thank you for the kind words that you said about Fabletics We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Have a great day!
Best,
Mary
I bought the exact same leggings I had purchased two years ago, and they were completely different. Couldn't even get them up & poor quality. My old ones were perfect. The collar of sweatshirt I bought has completely stretched out after around 5 wears. I bought mens tall sweat pants and they were too short. I am the average height for a man. (5'9") Poor quality is the only way I would describe anything I've bought from Fabletics recently.
Date of experience: February 1, 2023
Hello Amelia,
Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I'm on the fence for how long I'll stay a VIP member for a few reasons.
1. Quality
2. Variety
3. Shipping speed
But I'm going to give it another month or two to see if I'm making the correct decision or not.
Date of experience: February 16, 2022
Hello Cherie,
We are continuously striving to satisfy our member’s needs and always aim to deliver products of good quality. Thanks for your feedback! It will help us serve you better in the future.
Best,
Renz
Joined VIP membership to get Black Friday deals - sizing wasn't great but wasn't too concerned. Cancelled before Dec auto-ship date, I think online but can't seem to find an email record which I now know should have been a red flag.
Recently was checking my CC transaction history and noticed I was charged by Fabletics for a January subscription! Checked the account, and it says my VIP membership is still active - big clue was that I had no notification of a shipment at least. But ooh, I was mad!
Live chat feature is terrible; long wait, difficult to interact with - in one instance, I was connected to "Agent" who did't respond and then ended the chat. Took a break from work to call instead, the digital receptionist was mediocre but got me to a live agent. Live agent was helpful, refunded the charge and confirmed my cancellation via email. Now I have to call again because the website won't let you remove your payment info. No way I'm trusting them with it.
Tip for consumers:
Getting VIP Membership is easy, cancelling it is very very difficult.
Date of experience: January 25, 2021
Hello Laura,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with products and services. Our Member Services team will get in touch with you within 24-48 hours to further assist you.
Best,
Dean
When I first started fabletics, everything was great. I was able to get purchases all the time no problem. Now that fabletics is big and they cant keep up with demand I feel pushed out and the items I want are never available.
Date of experience: December 20, 2021
HelloAmanda,
We understand your dissatisfaction with the availability of our products. Our Member Services team will contact you within 48 hours to provide additional assistance.
Best,
Bella
Every time you come into the store all the associates are very welcoming and helpful. They know exactly where something is that i'm looking for, and if it isn't available in store they help me find it online or look for something similar.
Date of experience: April 19, 2022
Hello Casey,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
I really like Fabletics. Their leggings tend to fit my hips, and although they sometimes roll down at the waist, at least they hold me in better than other brands I've tried.
They also have cool styles and I like the celeb endorsements.
Date of experience: December 5, 2022
Hello Tammi,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products and services!
Best,
Mary
Teenage daughter loves looking at clothes. She put items in her cart and checked the price. This was July 2019 She never finalized transaction. They took the 49.95 out of her account that month. Looking back she did not realize that in March, April and June they also took out 49.95. According to Fabletics she did not subscribe until July. Makes no sense to me.
Parents and consumers beware.
Date of experience: August 14, 2019
Hello Loretta,
Thank you for taking the time leaving us feedback. We're so sorry for the overall experience. We always strive to improve our services and feedback like this from members are very much appreciated. We will reach out to you via private message.
Best,
Ivy
I have been a member for almost 2 years, since the initial Buy 2 for $49 deal and have accrued credits on and off since. I regularly skip the month so I am not charged the $49 membership fee. WHENEVER I try to search for products that are my size or style they are always unavailable. In the off chance I want to buy something using my membership credits, the shipping and add on costs are ridiculous! Of all the leggings I have purchased most of them have thread that has come loose, keep smells after being washed, and have small holes at seams. The only reason I am still a member is because I have unused credits and the products I want are not available. As soon as I find products to buy and then pay the crazy fee to get the items, I will end my membership. I look forward to that day!
Date of experience: February 11, 2022
Hello Rebecca,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We're sad to know that you have encountered an unpleasant experience with the VIP membership and selections. We’ll be sending you a private message right now. Thanks!
Best,
Clark
I have been a VIP member for five years. I own lots of fabletics clothes. They are always good quality and great deals for members, but they used to have more wild and fun things, now it's a lot of whatever is trendy and they do it in a few colors. I plan to remain a member for those months when I find something unique.
Date of experience: December 4, 2021
Hello Deanna,
Thank you for writing a review! We are very sorry to hear that you are not pleased with our selection. We value you as a member and want to make things right! Our Member Services team will be contacting you within 24-48 hours to help you further.
Best,
Chad
Generally I have been happy with fabletics quality but I have a hard time finding styles suitable for my age... Im over 60 and am not showing my midriff so many of the combo styles are for younger gals. I also am finding the leggings and shorts have too much compression for me. I mostly order joggers but I think there are only so many I need.
Please consider:
Making more tops that cover the body. (I have the Alia in every color). Shorts without compression just lining, a lighter weight collection for warm winter areas (Florida!)
And more styles in TALL sizing!
Date of experience: February 1, 2020
Hello Lynn,
We certainly thank you for your timely suggestion regarding the selections online. Since our members' satisfaction is our main concern, you can be certain that we appreciate feedback like yours that helps us achieve this goal. We hope you'll have more fabulous experiences with us in the future!
Best,
Ivy
I like workout wear, but I don't live in it. I have a job and they want to take my money monthly for the privilege of buying more stuff. I only need so much stuff. Then they kept the cash when I cancelled.
Date of experience: February 4, 2020
I am shocked and had best not see any charges on my account as I did not make any recent purchases with this company. Please provide me with the information showing that I have made a purchase so that this can be corrected.
Date of experience: February 1, 2021
Hello Angela,
Thank you for sharing your feedback regarding your purchase. We will contact you within 48 hours for further assistance.
Best,
Nelle
I had two member credits from months that I forgot to skip on time. I'm a bigger post partum mom and I was hoping to lose a little before I ordered something. Turns out they just expire the credits after 12 months. They stole over 100$ from me and left me with literally nothing to show for it.
All cool, I'm sure Kate Hudson needs that money more than I do…
Tip for consumers:
Dont sign up for fabletics
Products used:
They took my money and gave me nothing.
Date of experience: February 3, 2023
Hello Ross,
Thank you for taking the time to leave a review. Your feedback about the VIP membership and member credit usage is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hi Cynthia,
We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!
Best,
Tina