Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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I used multiple new member discounts to get 3 pairs of pants and 2 pairs of shorts for about $100 total. The styles and lengths of 4 of the 5 items didn't quite match what I was looking for so I went to a local Fabletics store and tried on different options. I ended up with 1 pair of the slim fit only pant, 2 pairs of the one joggers, and 2 pairs of the fundamental shorts 9 inch inseam. The exchange process was straightforward and easy. I love them all, they're so comfortable, and my wife thinks they look great so wins all around.
Date of experience: May 4, 2023
I absolutely hate a subscription program and would easily be more interested in just purchasing the items by themselves (ie not forced into a subscription). The items are just okay for the price tags and I've found nicer items for a fraction of the price at Old Navy. I do absolutely love the Oasis Twist Sports Bra. It is the only item I've bought that would make me consider being forced into using the membership.
Date of experience: September 4, 2022
Hello Alina,
Thank you for the feedback about your experience with our membership and the prices we offer. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.
Best,
Allison
Poor Quality, poor service, and frustrating membership plan. I had to call in to cancel the membership, and was placed on hold for an hour. They told me they would hold my place in line and then call me back when an operator was available. They did not follow up with the promise and waited until the subscription renewed itself. Very dissapointed. Scam. Go buy your shorts when you need them from Lululemon. They are more expensive but superior quality, customer service, and offer discounts to health care employees and first responders.
Date of experience: October 3, 2022
Hello David,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
The clothes I have bought from Fabletics have been great. All the shorts I've bought are super comfy and made with quality material.
Fabletics needs to find a new shipping partner. Shipping takes way to long. Takes several days from the time I get a shipping label until the package is even picked up. Never delivered on time either.
Date of experience: May 19, 2022
Hello Christopher,
Thank you for writing a review! Your feedback about our shipping timeframe is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I attempted to exchange a pair of leggings to Fabletics that I LOVE and have only worn once (today). The seam in the bottom area is starting to come unraveled, and is eventually going to make a hole. I have been a customer for a few years, and have not had any issues until now, and they will not exchange them for a different pair. This is sooo frustrating as I love their leggings, and am not hesitant to buy any other pair from them as they are not the cheapest option. Customer service offered me a 10% discount on my next order which helps me 0% with my issue.
Tip for consumers:
Not exchangeable or refundable if they are worn even once. So if you wear them one day, and the seam comes undone like mine did, you are stuck with them.
Products used:
leggings
Date of experience: February 18, 2021
Hi Hannah,
Thanks for your effort in writing a review! It is always our goal to provide you with excellent service and it is so sad to know that it was not what you have experienced. We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
They have just hung up on me! I did not get my monthly email until the 6th Dec with my outfits on and if you don't click 'skip month' by the 5th they take £44 from your account.
I have spoken to someone who swears they emailed me on the 1st and the 4th. I have done a search on all my email folders and the first one is the 6th. This is a scandal!
When I asked for a refund, the woman hung up!
Date of experience: December 8, 2015
I don't normally order or buy this type of work out clothing online, but with Fabletics I am so happy I did! They have the best running leggings, I don't have to worry about them sliding down, and they keep everything in place when running or working out. So glad I made the brave choice of ordering from Fabletics.
Date of experience: November 1, 2022
Hello Felicia,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
I was looking into maybe purchasing some of Kate's clothing line. Did a quick search bc I didn't like that you had to "sign up" just to look at the goods. Thank god I did. The reviews have just saved me possibly hundreds of $$ in unscrupulous business practices, cheap clothing and possibly therapy (lol). I'm staying away from the Fabletics site. I'm sorry for all of your unfortunate experiences. Thank you, thank you, thank you for saving me $$$!
Date of experience: January 29, 2016
The sizing on the scrub bottoms were very inconsistent. I returned and reordered these bottoms FOUR times and could not find a pair that fit. The large was too small and the xl/xxl combo size (the next size up from large) was WAY too big. Ultimately going to return the entire scrub set I purchased after all this effort.
Date of experience: May 2, 2023
Hello April,
We are sorry to hear that the item you got did not meet your expectations. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
The Fabletics jogger sets are perfect for winter. They fit comfortably and keep me warm whether it is 55 degrees or below 30 degrees (with yoga gear beneath). I will say I was very disappointed with the winter weather leggings. I felt the material was not good quality (somewhat see-through) and it did not keep me warm, at all.
Date of experience: January 19, 2022
Hello Katrina,
Thank you for the feedback! We are sorry to hear that you were not satisfied with the quality of your purchase. We are continuously striving to satisfy our member's needs, so we will be contacting you immediately for further assistance.
Best,
Jane
We have had nothing but great experiences with Fabletics. Their staff is friendly, helpful, professional, and customer service oriented. I purchased 2 pairs of leggings for my daughter who plays tennis. I wanted something that she could wear to school and tennis without having to change in between. She got 1 set of their "butter" leggings and 1 set of the compression leggings. She loves them both for different reasons. The butter leggings are great all around leggings that she says she could sleep in. The compression are better for working out but still very comfortable. She is looking forward to purchasing some of their athleisure sets for herself soon.
Date of experience: February 16, 2022
Hi Sadhana,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Cathy
Not good. I purchased a matching outfit online and it didn't match when I returned it tot he store the girl was not happy to be at work, I asked if that was normal she said yeah, didn't offer any other suggestions was just like what do you want me to do. I returned it and left and that was that. No apology or anything.
Date of experience: January 4, 2023
Hello Ann,
Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about our products is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I am an avid yogi, and have always been frustrated with the lack of yoga clothing for men. Fabletics makes the BEST clothing for this. I have been so impressed with the quality of the majority of my clothing. With that being said, I have had multiple items that have had broken zippers within 3-5 times wearing the item. Even worse is the customer service provided. I've had multiple issues with customer service in situations where I've felt it would be very obvious that it was simply a damaged product that needed to be replaced. There seems to be an old school mentality of "deal with it", instead of a willingness to help solve your problem. As a customer that has spent many thousands of dollars over the last couple years here, I cringe at the thought of having to call and have someone speak down to me, like I don't deserve to be helped.
Date of experience: March 18, 2022
Hello Matt,
We are disappointed to hear that such a loyal customer had a bad experience with our products and services, and we offer our sincere apologies. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I never received the order from you that I purchased for the pair of thigh high thermal compression stockings. Also, I never received a confirmation email from you that it was actually delivered to me. If you are a legitimate company and not a scam, please replace my order or refund me. Sincerely, Michelle Rye. PS please respond ASAP
Date of experience: February 5, 2023
Hello Michelle,
Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I wouldn't recommend using Fabletics if you're looking for clothes to work out in. If you're looking for comfort and style, ok maybe, but high intensity workouts I wouldn't recommend. Out of the 4 leggings I've received from them, 1 I use for work outs, 1 ripped, and 2 I just would never wear for various reasons. The bra I ordered from them is so uncomfortable, like a swimsuit top you're supposed to work out in? All the shirts one ordered are nothing special. Also be careful because some items you can't return.
Date of experience: October 1, 2020
Hello Brittany,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
Ordered a 2 for 24 leggings deal. Received one size too big and was told I could not return the leggings. So I go to facebook with my complaint since their customer service line was hard to contact. I was then told I could return them through facebook. I told them the correct size and the item I would like in place of my exchange. Waited weeks only to receive another big pair of leggings. After contacting them through their facebook rep, my message was read but ignored. So now I am stuck with a big pair a leggings I cannot fit.
Date of experience: September 28, 2018
Hello Jasmine,
Please accept our sincere apologies regarding your recent purchase with Fabletics. Our helpful member service team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.
Best,
Ivy
I am writing this review so people know this really is not a scam. Yes if you accept VIP pricing you become a VIP member which is a recurring monthly membership charge to your credit card, however you are allowed to skip as many months as you like (must login prior to the 5th to do this). If you login to skip you do NOT get charged, if you forget to skip you get a credit on your account to use later. This is VERY CLEARLY explained so I don't understand why people are so upset. I skip the majority of months and have never had a problem. They even email you a reminder. The clothes I have purchased are super cute and great quality! I have had to do two exchanges, both were my fault for ordering smaller sizes. They were very accommodating both times making it easy and convenient to return/exchange items. I am shocked to see so many negative reviews. I own four pairs of leggings and multiple tops from fabletics and love them all.
Date of experience: December 6, 2017
Hello Kat,
Thank you very much for spreading the good news about Fabletics! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!
XO,
Sherry
This is the worst company I have ever made a purchase from. Not only was I not informed of the $49.95 per month "membership fee". How many sets of work out clothes does one need? I have no intention of logging in every month to say no I don't want this this month. I have spent most of today getting my money back.
Tip for consumers:
Don't do it. It is a scam and they have you trapped.
Date of experience: August 27, 2014
I will not longer be a customer to fabletics- their membership is a joke. If you forget to skip the month they charge you right away for "member credits" that you can use later. The funny thing is that they don't remind you when they expire and of course they don't care if you loose them as they profit from you. Shady business!
Date of experience: November 1, 2022
Hello Ana,
We appreciate the feedback you shared regarding the VIP program. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
Fabletics sales for new members are way better than current members, all to get new members subscribed. There's absolutely no reason that a "member" shouldn't receive the best deal possible in addition to the saving. Don't fall for this. Just buy during sales and then cancel immediately.
Date of experience: August 1, 2022
Hi Joshua,
Thank you for providing feedback about your experience with Fabletics! We always welcome the opportunity to improve our products and services.
Best,
Tina
I cancelled my subscription over a year ago for Fabletics. They have continued to take £44 per month out of my account for the past year, meaning they owe me £528. They refused a refund even though I'd cancelled my subscription. Over the phone a year ago. Instead I got a refund of £264, p after 45 minutes of bartering, and some credit to spend on their website. Dreadful service, can not recommend,
Date of experience: January 4, 2020
Hello Rachel,
We would like to apologize for your negative experience. We'd like to learn more about your specific situation and make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Ivy
I am always excited to shop with fabletics but my size is usually out of stock and I then have slim pickings.
Also the past few times I've ordered I haveng been satisfied but the return process is so difficult that I end up keeping my items
Date of experience: September 1, 2022
Hello Devika,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.
Best,
Renz
Love the product, but not sure why I need a monthly membership? To get better price on a pair of shorts? With the monthly fee - it is the same price or maybe more... How many pair of shorts does one person order in a year? Seems like a strange business model, I most likely will not continue. I do like the product tho...
Date of experience: February 19, 2022
Hello Mike,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our VIP program works. We value you as a member and want to make things right! Our Member Services team will email you you right away.
Best,
Chad
I love the quality, durability, & customer service of all of the products at Fabletics. Everyone is sure to find something they love here-leggings, shorts, tops, bras, & even socks!
Date of experience: June 4, 2024
I love the fabletics clothes but I'm cautious with what material I buy.
I only purchase the powerhold and motion 365 fabric as I hate the others.
I hate the monthly subscription thing. Firstly in Australia I have to ring to cancel and its so difficult. Even if I skip a month they still charge me. I'm just waiting for my card to expire and I won't be signing up again
Date of experience: May 19, 2022
Hello Kristy,
Thank you for writing a review! Your feedback about our product's material and VIP membership is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Allison
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Josh,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia