business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
872
value
881
shipping
858
returns
614
quality
841
This company responds to reviews on average within 10 days
Georgia
1 review
0 helpful votes
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Hard to cancel
May 12, 2025

I tell people not to join fabletics as it is a complete pain in the $#*! to cancel. Be a normal company and offer easy cancellation instead of a phone goat rodeo.

Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 2, 2025
Whitney S. Fabletics Rep
1 month ago

Hello Dean,

Thank you for writing us a review. We're really sorry to hear that canceling your VIP membership was such a frustrating experience. That's not the lasting impression we want to leave, and we completely understand how important it is for any company, especially one you trusted with your business, to make cancellation clear, respectful, and hassle-free. We're committed to addressing these issues to enhance your future shopping experiences and our Member Services team will reach out to you shortly to assist you further.

Best,
Chad

California
1 review
0 helpful votes
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Not accurate colors
May 11, 2025

The colors were different from the ones online and I got 3 pairs of leggings same model and sizes but one of them was bigger and longer even though it was supposed to be same size, I think it was wrongly labeled.

Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 24, 2025
Whitney S. Fabletics Rep
1 month ago

Hello Lucy,

We're sorry the colors didn't match what was shown online and that one pair of leggings arrived with a noticeably different fit despite being labeled the same size. We understand how disappointing that is, especially when you expected consistency across all three pairs. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.

Best,
Zeth

California
1 review
0 helpful votes
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Clothing is not for everyone
January 11, 2025

I'm a curvy woman and I have recently turned 50. All your workout clothes are cropped hoodies, sweatshirts, tank tops, etc. You are a clothing company that is appealing to a younger group and I will not buy any workout gear from Fabletics. I don't wanna go to the gym and put my hands over my head and have my mid drift show. I have bought some scrubs from your company but again I don't even look at your workout clothes anymore because I cannot find one top that will cover me as I'm working out.

Date of experience: January 1, 2025
Texas
1 review
0 helpful votes
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Deceived into Membership
June 12, 2025

I somehow wound up on the website by clicking on a link. I liked the product I was seeing and bought a few items. I was shocked at the prices on checkout but didn't stop to read the fine print. I contacted Fanletics through chat and they reimbursed me the membership fee, but the next month it comes out again. Please make it stop.

Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 2, 2025
Whitney S. Fabletics Rep
1 month ago

Hello John,

We're truly sorry for the frustration caused by unexpected membership fees. We understand how surprising the charges were after you found items you liked. While our Member Services Team refunded the initial fee, we know it's disappointing that the charges continued. We value your feedback and are committed to addressing this matter, so we will be sending you a private message shortly.

Best,
Allison

Ohio
1 review
0 helpful votes
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Superior Scrubs
January 14, 2025

My daughter is a tech currently attending nursing school. I have purchased multiple scrub sets for her and hands down she says these are the best out there, especially for a 12-hour shift. She is 5'7" and the tall on-call jogger is her favorite, she likes the pockets.

Date of experience: January 4, 2025
California
1 review
0 helpful votes
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Leggings for days
January 11, 2025

First of all, it pays to be a VIP! My weight has fluctuated a lot over this past year but my Fabletics leggings and tops have been there every step of the way. I get really excited to put them on for my workouts and continue to get compliments on them.

Date of experience: January 1, 2025
Tennessee
1 review
0 helpful votes
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Fabletics purchased
March 15, 2025

I'm am thrilled with the quality of my Fabletics purchases. I do wish there were more style options available for those not interested in cropped styles. Some people like to stay covered on their abdomen while they get in shape or it's not age appropriate. Fabletics tends to get younger population styles more than the general public

Date of experience: March 5, 2025
New Mexico
1 review
0 helpful votes
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Great product, lousy membership
February 11, 2025

I absolutely love all the clothing we have purchased But the membership is incredibly pointless and just gives me one more thing to do every month and seems like a money grab from the company

Date of experience: February 1, 2025
Maryland
1 review
0 helpful votes
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Life with Fabletics
January 11, 2025

It goes without saying I really like the Fabletics clothing brand.
They fit great, they look great and they are very comfortable.
I am glad they have sales because that makes buying them
A better bargain.

Date of experience: January 1, 2025
Virginia
1 review
0 helpful votes
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Great Exercise Clothes
January 15, 2025

I am a senior and love the fit and comfort of the Fabletics exercise clothes. I can move easily in them but more importantly I feel fit wearing them. I didn't know the tee tops came in different colors so I only ordered black. Next time I will explore other colors.

Date of experience: January 5, 2025
California
2 reviews
0 helpful votes
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Good quality but hard to return or exchange
March 15, 2025
Updated review

My first purchase was a disappointment because of the difficulty in returning anything. I ended up donating it because the sizing and fit was off. However now I am very careful to only order items when I have done extensive review and consideration. Be careful to check your size against their chart and carefully read the material used in the item. My husband loves their lightweight casual pants and he now has 4 pairs. I purchased a winter jumpsuit and I love it for casual wear. Use the skip a month if you want to save money. Look for their sales which are great.

Date of experience: March 5, 2025

Terrible return policy.
July 12, 2024
Previous review

Most of what we ordered was good. Different materials and styles. One pair was not a good fit. When I reviewed the way you have to return an item it was hard to do. After considering my possible action to get my money back, I gave up. I donated the pair to a local church charity. MUST OFFER EASY RETURN OPTION. NO STORE NEARBY.

Date of experience: July 2, 2024
Colorado
1 review
0 helpful votes
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Great Leggings
January 14, 2025

I have been buying fabletics leggings for years. I really love the power hold leggings and now the new flare leggings. The two biggest complaints I have are: one, they seem to go through periods where their inventory is really low and it's almost impossible to find my size (size small) in any of their leggings, and two, the power hold leggings just dont seem to hold up as well as they did a few years go. The power hold material itself seems to be the same but the stitching seems to have changed and comes apart after just a few months (which can obviously put you in some seriously embarrassing situations at the gym).

Date of experience: January 4, 2025
Connecticut
1 review
0 helpful votes
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The right size is rarely available and you need to click all the way to that size to find out its not available. That not a good UX interface. Not worth the credit when the sales are alway happening. We should have access to to better options and deals ans we sholud FIRST to accessthe inventory as subscribers

Date of experience: March 2, 2025
New York
2 reviews
5 helpful votes
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Frankly, I haven't had the chance to wear the pants I bought yet. But that's not problem with the company. Apparently, I somehow signed up to join the Fabletics Club while ordering the La to and found a $70 charge on my credit card. When I called to ask about it they told me it's a monthly fee for joining the club or whatever it is.

To their credit they removed the charge and cancelled my membership without much of a problem. However, I can't imagine how many people dont realize they're being charged $70 per month when all they were doing was buying a single item or even a few items.

Date of experience: March 5, 2025
Pennsylvania
1 review
0 helpful votes
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Get rid of VIP
January 11, 2025

VIP is so annoying. Either give the discount or don't, but why hide behind a monthly subscription for clothes. Then if a person wants to unsubscribe, it's a whole process, where the rep repeatedly tries to get you stay. Or you have to remember to skip a month every month. It's all just too much, so I usually choose other stores over Yitty/Fabletics.

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Fabletics is great
January 11, 2025

Over the years, I have purchased everything! I have leggings, joggers, undergarments, a coat, a winter outfit, sweatshirts, sports bras, and matching sets. All have been high quality and fashionable. Recently, either my taste has changed or Fabletics has changed. I have not found as much as I would like to purchase. Also, I don't need a celebrity endorsement to buy a quality product.

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Company has horrible business practice.
Canceled membership monthly auto pay and have plenty of funds after years of payments and they don't give me any VIP discounts now with money PREVIOUSLY collected. They also take your money if not used in a certain time frame. Absolutely uncalled for. Will never, ever buy from this place again. Called and Wrote them a letter and never heard back from them. Please, check with others. There's alot of people that think this is robbery

Date of experience: January 4, 2025
New York
1 review
0 helpful votes
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Best athletic wear
June 11, 2025

I have tried various high end popular athletic brands and none hold up in comparison to Fabletics. The quality of the clothing is amazing and I also appreciate their size inclusion.

Date of experience: June 1, 2025
Florida
1 review
0 helpful votes
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Great Value
June 11, 2025

Happy customer, value and quality with awesome style. Don't regret any purchase. Looking forward to be a customer for a while. Just love it and the only cloth I wear now.

Date of experience: June 1, 2025
Texas
1 review
0 helpful votes
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Great Find
May 12, 2025

As a fitness professional, I wear a lot of workout gear. This is some of the most well made workout clothes I've owned. Quality seams, and materials. Two 👍🏻 thumbs up!

Date of experience: May 2, 2025