business logo of Fabletics

FableticsReviews 13,331

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
872
value
881
shipping
858
returns
614
quality
841
This company responds to reviews on average within 10 days

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Love the look
May 15, 2025

I have so many (at least 100) leggings, flares and shorts and love the fit and love the look. The only downside for me is that I have been able to wear the flares as dress pants until recently when fabletics put their logo on the pant leg. Only thing I was disappointed with. I am trying the dresses now for summer.

Date of experience: May 5, 2025
Utah
1 review
0 helpful votes
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Lacking newness
May 15, 2025

I've been a member off and on over the years. Fabletics has certain fits that really suit my body. However, it seems the only thing changing is the pattern anymore. I have several of the same leggings because the newer products havent been as flattering. The bras is where I feel like there's a real lack of newness. Again, same cuts, different patterns. Many of the cuts are too big around the band yet very snug in the chest 😞. Just not worth a membership when my best options are what I already have, just different colors.

Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 5, 2025
Whitney S. — Fabletics Rep
4 months ago

Hello Crystal,

Thank you so much for taking the time to share your thoughtful and honest feedback. We truly appreciate hearing from long-time members like you. Your voice is incredibly important to us, especially when it comes from a place of personal experience with our products over time. You can rest assured that we are taking this seriously. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

West Virginia
1 review
0 helpful votes
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Solid clothing
May 15, 2025

Good clothes simple designs too nothing crazy just what i like and i recommend people trying them out

Date of experience: May 5, 2025
Utah
1 review
0 helpful votes
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Thank you!
May 15, 2025

I would recommend shopping with Fabletics. I enjoy the comfort of the clothing! I am fond of the beautiful colors, the softness of materials, and will make good use of these clothes for many years to come! Thank you!

Date of experience: May 5, 2025
Florida
1 review
0 helpful votes
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Not bad…meh.
May 15, 2025

There are items I like but to use a credit for a pair of shorts versus the credit for a whole outfit…doesn't make sense. I like the calf length leggings and skirts…never available. Cute stuff not worth the price for most items.

Date of experience: May 5, 2025
Washington
1 review
0 helpful votes
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Not a bad product
May 14, 2025

I like the Fabletic items that I purchased. My problem is the lack of selection in sizes. I am a bigger guy, and I am limited by the lack of selection in my size. I can only have so many grey or black shorts and joggers!

Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 4, 2025
Whitney S. — Fabletics Rep
4 months ago

Hello Mike,

We're sorry the size availability hasn't met your needs, especially when it limits your ability to choose styles and colors that reflect your preferences. Feeling boxed into the same few options when you're looking to invest in activewear that fits well and looks good can be really disappointing. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.

Best,
Zeth

Missouri
1 review
0 helpful votes
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Exchanges are not easy
May 14, 2025

I had to run all over getting supplies just to mail it back. You should be able to take it into a UPS store and have the. Take care of packaging.

Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 4, 2025
Whitney S. — Fabletics Rep
4 months ago

Hello Allison,

We're sorry the exchange process felt inconvenient and required so much extra effort on your end. Having to gather your own packaging and handle everything yourself, when a simple drop-off should be enough, can make the whole experience frustrating. We understand that returns should be easy, not a hassle. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.

Best,
Zeth

Michigan
1 review
0 helpful votes
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Style and fabric comfort
May 14, 2025

Like the quality of the product and the feel of the fabric everytime I am wearing it. Would highly recommend 😊

Date of experience: May 4, 2025
New York
1 review
0 helpful votes
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Fabulous Fabletics
May 14, 2025

The material is soft an d fits well. The colors offered are nice. I would need more tops to match. Everything fits great!

Date of experience: May 4, 2025
California
1 review
0 helpful votes
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Perfect joggers
May 14, 2025

The fit is what I wanted. Definitely did not disappoint. Not my first purchase from Fabletics and won't be my last.

Date of experience: May 4, 2025
Michigan
1 review
0 helpful votes
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The scrub sets are stellar
May 14, 2025

If you are in any type of field where you need to wear scrubs, you HAVE to get the method scrub sets!

Date of experience: May 4, 2025
California
1 review
0 helpful votes
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Fabletics is the best!
May 14, 2025

Love the Store and the Shops At Mission Viejo! Sierra, the manager, is awesome and the rest of the staff is so incredibly helpful. Their products are the best!

Date of experience: April 30, 2025
Arizona
1 review
0 helpful votes
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L9ve them all
May 14, 2025

Easy to exchange and return. Great fabric. Love them all. Love the colors. I goet a lot of comments on them.

Date of experience: May 4, 2025
Illinois
1 review
0 helpful votes
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Love my purchases
May 14, 2025

It was easy to order my products, received in a timely fashion, and I absolutely love everything that I ordered. Would definitely order more pieces to add to my collection.

Date of experience: May 4, 2025
Georgia
1 review
0 helpful votes
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I ordered a jacket and a medium, and it was too small. I then we returned it and ordered the same one and an extra large. I got charged for both of them, but have neither one of them. I have written before about this, but nothing has ever been done. I do believe I owe one credit because I never got the jacket or the credit.

Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 4, 2025
Whitney S. — Fabletics Rep
4 months ago

Hello Vickie,

We're sincerely sorry about the trouble you've had with your order and the charges for items you never received, and not only have you received the wrong size, but also been charged without receiving either jacket, despite your efforts to resolve it. We understand how disappointing this must be, especially when you've already reached out for help. We will send you a private message right away to address this promptly.

Best,
Allison

Illinois
1 review
0 helpful votes
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Canonball 04
May 14, 2025

Easy order and return at the store. But our family loves these clothes, and most everything is not returned. LOL Thanks

Date of experience: May 4, 2025
Panama
1 review
0 helpful votes
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It takes a lot of time to arrive but was worthy. I have problems i cant open it says you cant access the website

Date of experience: May 4, 2025
Ecuador
1 review
0 helpful votes
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I don't want to be a meme te any more, I even have credits, but for several weeks I can't access my account or the web page from my home country Ecuaror.

Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 4, 2025
Whitney S. — Fabletics Rep
4 months ago

Hello Alain,

We're truly sorry to hear about the difficulties you've encountered with accessing your account and website from Ecuador. We understand how frustrating it must be, especially when you have credits you're unable to use. We value your feedback and are committed to addressing this matter, so we will be sending you a private message shortly.

Best,
Allison

California
1 review
0 helpful votes
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Opportunistic Business Model
May 14, 2025

I don't agree with their practice of taking your money and not allowing you to use it after a year (i. E. they expire credits paid for with hard earned money). It's an opportunistic business model.

Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 4, 2025
Whitney S. — Fabletics Rep
4 months ago

Hello Ade,

We're truly sorry for the dissatisfaction this has caused. We know how valuable your hard-earned money is, and we regret that you feel your credits weren't able to be used in a way that met your expectations. We'll be sending you a private message shortly, so we can address this matter as soon as possible.

Best,
Allison

Pennsylvania
1 review
0 helpful votes
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Too Expensive
May 14, 2025

I got upset when I had to pay $65 a month and could only buy one pair of shorts for that. The shorts are nice but $25 nice not $85 nice.

Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 4, 2025
Whitney S. — Fabletics Rep
4 months ago

Hello Andrew,

Thank you for sharing your thoughts with us. We understand your frustration with the membership cost, especially when it feels like the value isn't aligning with what you're getting in return. Your feedback about the pricing of the shorts is truly valuable. We're here to help address your concerns as quickly as possible, so we'll send you a private message now.

Best,
Allison