Fabletics

First, they sign you up for monthly purchases. Second, they offer items on the site that they are actually out of stock on. Third, when you call their customer service, you get THE MOST ANNOYING automated service ever. AND, when I finally talked to a person, she didn't know if they'd restock because they get new items or whatever. No thank you never again. I'm going to unsubscribe now.

Website is not user friendly. I would like to use the $30 that an email said was posted to my account, however cannot add a single item to a shopping cart and I see no $30 credit on my account. I have given this company many opportunities to rectify things and have continued to receive their emails. I am unsubscribing once and for all.

Diabolic company that when you ask for it to be cancelled they don't cancel it then you end up not skipping the month because you thought it as cancelled but then get a debit of £44 of which you cant get back so you end up getting another outfit which you did not wont. Phoned this company and sent emails to sort this out but still not being listen to feel quite trapped do not get trapped in this scheme. If you are away on holiday or simply forget or in hospital and not skip the month say goodbye to a further £44 of your money.

Everything was super comfy and as advertised. However. The smell that was in, not on, but in the fabric of some of the pieces was horrendous. I have washed these things in baking soda, laundry sanitizer, distilled vinegar and nothing has gotten the smell out. I'm super disappointed over that. It literally smells like a mix of curry, moth balls, and chicken noodle soup.

I have experienced so many bugs, glitches, and delays with the website and especially the app that it's really turned me off from purchasing from Fabletics as much as I used to in the past. Please please invest in improving your technology! It really is frustrating to use.

The material of the shorts is really great. I enjoy the fit and the flexibility a lot. But the zippers on the pockets fell short. It is really difficult to zip or unzip these pockets one handed. They just do not want to slide, and get caught easily.

I placed my order without issue--it said everything was in stock. But when I checked my order history page mere moments later, it said one of the items it an outfit bundle had been cancelled as it was out of stock. I was never emailed about this and never given the option to cancel the full outfit--I don't want the sports bra without the matching leggings. When I tried to reach out over chat, I bot answered then disconnected the chat when no actual people were available. I have still not been emailed about the change.

Placed order a week ago. Has it shipped? Tried the chat button on the order confirmation email but got a message "channel no longer available". Then why include chat in the email sent to me?

Let me start by saying their leggings have my favorite fit, which is why I buy them. But even with that I have considered cancelling my membership because they never release enough of the fun colors and you have to be on it when they are released to get them. Also, the whole membership thing is kinda a scam because they're banking on you not remembering to skip months. And they could make it easier to cancel by not having to call in. You could mange your account online instead… But then you wouldn't get the pleasure of dealing with the annoying person trying to convince you to stay!

I got the 2 for $24 deal from fabletics. Let me start by saying I do love the leggings and the 2 pairs for $24 a great deal to expose customers to their products. The leggings i received were great quality for a low price which I love. What I did not like at all is that you need to talk with a representative on live chat or call fabletics to cancel your VIP Membership... Why can't i just click a button to cancel when I decide I do not want to pay $50 a month anymore. I thought it was very time consuming that I needed to speak with someone just to cancel my membership rather than there being a section of the website to do it.

The zippered pockets are horrible. The zippers do not want to move. I have waxed them and soaped them for lubrication, but nothing. I bought 2 pair of training shorts and 2 lounge pants. Everytime I wear the shorts to the gym when I go to put my keys and phone in my pockets to I can't get the zipper up pr down, so so frustrating. Giving them to GoodWill and never will I buy again.

I returned the items purchased and asked for a full refund and to not be charged monthly fee for April and to be removed form membership but nothing was done at time. Agent said items needed to be received first but I sent items back over 2 weeks ago, I have not received my refund and I was charged the monthly membership fee for April. Definitely not impressed with service level.

First of all, most of their clothes are cropped tops and loud leggings. These are not things that will look on your average woman. There were a few things I liked, but honestly, how many pairs of black leggings does one woman need? On the few occasions when I did find something I liked, they NEVER had it in stock. I repeat... NEVER. Just today, I went to spend a member credit (which I had NOT purchased by choice, but only because I forgot to "skip" the month) and I went all the way through the order process and hit send--only to be told the item was sold out. This was not the first time this happened. Can't they tell you its sold out before you put it in your cart and go through the check-out process? Then, I ask to get the $49.95 back for the member credit and they refused. I told them I'd rather them keep my $49.95 and be done with them. I cancelled my membership and will never go back.

Sales associate was very pleasant. She helped me with a return and was very knowledgeable. She also offered help in choosing something new (even though I didn't have time) but her approach was very polite and friendly!

I love Fabletics! The fit is great, I live the assortment of colors and patterns and shipping is fast and painless. Even my grandma loves the clothing. She loved my sneakers so much I'm going to order her a pair!

When I signed up nothing was said about charging your card $50 a month unless you go on the site and pass. I did end up ordering 4 items and they are great but it's a constant hassle to go on their site and pass every month and the past two months I've attempted to go pass, their site was down. Frustrated and annoyed.

The employees at the Kenwood store are very friendly and they have great customer service! I like being able to go in and buy some items and trying them on at home. They are always so friendly about my returns/exchanges.

I have been a loyal Fabletics VIP member for many years. Recently I purchased 3 items that went on sale 5 days after my initial purchase date. The total price difference of the new sale would have saved me about $120 (on a $200 purchase). Because I purchased items as final sale, I was not able to return and repurchase. According to customer service, the only price adjustments they allow is in the 1 to 2 days immediately after purchase before the order is shipped. I cancelled my membership on the spot, despite the fact that I still have points in my account. I do not wish to continue to contribute to a business that cannot honor one of the basic tenents of the retail industry. There were no attempts from their customer service supervisor to rehabilitate or salvage my business.

One of the first things I discovered about my Fabletics purchases is that the quality is amazing. I feel and look good in these clothes because they're crafted with care and great fabrics. And of course the styles are hot!

Definitely worth it when they have sales. Signed up for the VIP and when I forgot to skip the month they were super friendly about it. The actual products are very comfortable and sturdy. Great all around

The clothes I purchased did not fit in any way shape or form like they should have. I returned them and they were supposed to send me a different size, they never did nobody ever called me but I got an email a couple weeks later stating that they were out of stock and I would get my refund. When I went online to see if they were really out of stock it was not showing that they were out of stock it was showing they were in stock. Crappy business, and way over priced.

Horrible customer service. I missed the "skip the month " by one day. I called customer service to see if I could skip the month. They use a foreign call center that READS you the rules of signing up for the VIP membership. Even though you are talking to a human the response is robotic. No compassion. I called to cancel my membership and I was on hold for 15 minutes. They are sending me a $50 outfit - they have no idea what size I am. Do not sign up for Fabletics. They do not care about a person they just care about screwing you out of $50 each month for their fee.

The VIP 'membership' is not clear enough and automatically taking money off people's cards is just a really weird way of doing business. That said, I called and complained and they cancelled my membership and did refund the money too.