Fabletics

I love all my fabletic clothes I get. The quality is good, no balling up and so comfy.

I tried to ask a question about my return via the website chat. I was given the same auto response multiple times, each time being told it was connecting to a live representative. Eventually the chat closed on me. I am out at least $80 because I can't return my item and cannot contact anyone about it. That is why I canceled my Fabletics VIP membership.

Didn't sign up to VIP and first noticed when they charged credit card the following month. They refused to cancel VIP - had the credit cad company block the vendor.
Stupid customer service - won't buy from there again.

3 times tried to attempt to get order correct. By phone.
Shipment arrived and still incorrect.
Returned item to find what I ordered was incorrect still also items ordered were not available after I called to inquire with live agent.

I shop online all the time however it's great that there is a location available to go to. Everyone is super friendly and helpful. The product sells itself so it's great to have good service along with.

I love Fabletics. They have wonderful high quality items. Customer service is also good. They make it easy to skip the month. Just wish it was easier to cancel from the site. They require you to call.

Quality of the products is great. I've been wearing for years and loving and I got a few pieces for my husband who is now hooked as well! Quality and durability are just as good as super high priced brands.

Luis help me with my membership. I was really upset, because the website doesn't make clear how much money you will get charge monthly if you not visit the website. I like the materials of the clothing.

I have been a VIP member for 7 years! I have an amazing Fabletics wardrobe, as you can imagine. I feel amazing in every piece! From leggings to sports bras to socks and hair ties! Thank you Fabletics. Keep inspiring!

I love Fabletics clothing. The leggings are super soft and comfortable. I enjoy the style and selections. My only problem is the length of time items take to arrive. I'm STILL waiting for this order to arrive!

Order was cancelled and then was shipped the wrong item and was not refunded. Called customer service and they were no help in resolving the issue. Shipping took more than 3 weeks to arrive after order date.

Everything I have purchased from Fabletics looks as good in person as it does on the website and I am very satisfied with the quality of the workout outfits. The looks are always super chic and fit true to size!

I wanted to exchange a pair of shorts and they didn't initially have my size in stock, but sent me pictures of options to help me decide what to do! I really appreciated the quick response and options. Excellent service!

The products are fine and I found mine to be good quality. I would not however pay the full price for these, only the discounted price. I don't believe they are worth more than this. I do however believe that the fact you are signing up for £44 a month to be taken from your account is not made clear enough, and this is unacceptable. There are numerous customers out there who have signed up for this unknowingly. Some grated because they didn't read the terms and conditions, but there are others who have communication difficulties or are vulnerable also. Despite this the company wiil not refund the money and make it difficult to cancel. I will not purchase from this site again for this very reason, however if I had not seen this in action I would have continued buying. Very poor practice Fabletics, you should be ashamed.

While the Fabletics products are high-quality, and very desirable, I hate being set up with this subscription, which I tend to forget about for months, and then I end up with a big balance. I would like to cancel, but I'm not sure how to do this.

I love it! I wish the orders would get to me a bit faster but that's because I'm excited about wearing the new item!

Wouldn't give me a full refund for a box that I returned that I had not even opened. Customer service is a bunch of mindless drones who clearly hate their lives, their jobs, and everyone who talks to them. Had issues before, and gave them second chances. I'm SO done now.

Mayra was very helpful and pleasant to work with. She took her time and explain the return policy and was even helpful to help me pick out something else. I will definitely revisit your Valencia store soon. :)

I do not appreciate getting charged monthly for nothing and no i do not want a member credit and be forced to purchase something. I actually really like the leggings but don't force people to stay especially when you don't need to! Let your A+ product be the guiding force!

Never had an issue with this product/site until recently. I think the more popular the brown grows the more issues there have become. A lot of the styles and sizes sell out too quickly. A lot of the times my points have not been properly applied to my account and I've had to call customer service to get a resolved

I've been a member of Fabletics for over 2 years and it's been positive. Returns are easy and it's easy to skip a month if you don't want to be charged. As well, when I had issues with an order, I was able to get ahold of customer service and the issue was handled. I would say that although Fabletics is known for the leggings, I mainly order other things. I find their leggings tend to fall off when exercising. They are great for lounging around though. I have a tough time finding leggings that fit overall, as I carry weight in my stomach and my bum is flat. Overall, I love the options and fashions. I've had great luck with the shoes, which is a triumph for a size 10.

Customer service is a dying art. Fabletics store actually has great customer service. We entered a few stores at the mall and they couldn't care less about the customer. Fabletics in contrast- from the time you set foot in their store they greet you and are actually helpful. I was going to maybe get one thing and ended up with 3 that I liked. The store presentation and cleanliness, their technology, dressing rooms are superb. Bravo!

Initially I as excited about your product. If you look at my account I purchased several/multiple items in the first 3 months I had this. Right before Christmas you no longer had my size or the colors I wanted. I figured ok things would restock first of the year. It was late Feb and still no sizes or colors I wanted. Then both my son and I started to notice holes in our pants and the stitching starting to come apart in different areas. I had recommended several people as I'm a varsity basketball coach and serve as one of the Pastors at my church. I heard the simular stories from others. When I called to complain all I was offered was an apology and that I could pause my account till my sizes and colors returned. I cancelled my subscription.